We moved here in December 2022, and we absolutely love living in this community. While there were a few minor hiccups at the beginning due to external contractors leaving jobs halfway done, the internal management team has always been there to fix things. I completely understand that maintenance takes time because we are a large community, but the team always resolves our issues, and that's what truly matters. More than anything, I feel incredibly safe here. I can walk my dog at any time of the day or night without any worries, which means the world to me. I'm also thrilled with the gym remodeling and the fact that management is implementing clearer rules. Sadly, structure and discipline are exactly what a community needs to keep things organized and respectful. The prices are totally fair for the excellent service we receive. For instance, having a clean, snow-free parking lot before even waking up in the winter is priceless. Having a washer and dryer inside the unit and secure parking are huge plusses too. Lastly, I want to highlight the current manager. She is fantastic. She gets things done with a firm hand, which is exactly what it takes to maintain order. We are truly grateful for her leadership and the hard work of the entire team! read more

Went in for a tour, Jessie was extremely nice and most helpful when asking questions. Didn't get the other girls name, but she was also at the front desk and was helpful up as well. Overall nice property. read more

My family and I love it here at Residences at Tewksbury Commons. The community is great and staff are very attentive. I had lost my wallet one day, and Roxanne one of the managers, went out of her way to keep me calm and find my purse. I am grateful to live in a community where the people truly care. read more

Posting this to Google, Yelp, and any other forum I can find to spread the word. DO NOT SPEND YOUR HARD EARNED MONEY HERE!!!!! Be very careful when considering this apartment complex. The grounds are filled with trash. The grass is littered with dog feces. Trash everywhere. Thin walls with lots of noise. Extremely poor water pressure and hot water goes out quickly. Parking is a nightmare. You will get towed if you're not careful. No one can find my address. Do not get deliveries here. They will NOT be kept safe. Lots of stolen packages. I have to get my packages delivered to a friend's house. This is truly run by slumlords. The turn over in the office is unbelievable. It must be miserable to work for this company and it trickles down to the residents. Management is incompetent and lazy. I still haven't received the storage space I have been paying for since the beginning of the lease. Honestly it's the worse apartment I've ever rented. Use caution if you are considering this place. I urge you to read other reviews read more

Almost 6 months and multiple calls to the leasing office and everyrime I get a nex excuse of why I haven't received my $400 deposit after I've been denied the lease in mid July 2024. This people are not to be trusted. read more

I wish there was an option for zero star. This is a horrible place to stay from the staff cleanliness and price. I had a reservation for a studio however, I got and text the night before, and they have offered me a two bedroom suite . The first night I was tired, and did not notice anything until the second day, which I saw several cockroaches on the kitchen crawling on my food . I called the front desk immediately and notified them when I was explaining on the phone the receptionist hung up on me . She was so rude and angry. Apparently they knew the problem that there was an infestation of cockroaches, and that particular room that can explain the reason for offering and upgrading my room. The front desk told me there is no manager on the site and you have to wait until Monday. Then she called me back and told me if I want I can have another room. I knew that there might be the same situation on the other room and I did an inspection which confirmed what I predicted and it was even more filthy. Than the first room. I refuse to move and again asked to talk to a manager she resisted, and then she noticed I am taking the number written on the wall for their corporate office and she was very upset. When I wanted to take the pen she screamed at me. I am emphasizing that she screamed at me, not yelling . At that point, I did not know what to do because it was late night so I asked if at least they can send someone to clean the room or give me bug spray but still she ignored me not even answered The next day, when I saw the cleaning people, they told me this room is infested, and they are very well aware of that. Also, they said one of the maintenance people just resigned and quit it because of the dirtyNess, and this problem. I contacted the health department as well as the corporate office . I sent them the video and picture of the cockroaches, which I saw them again the next day. But no one did anything for me however, the second time that I took a picture of the cockroach on the kitchen and show them. They change my room, and I did not want it to even look around because I did not want to see anything to make me disgusted, I spend the night And left. However, this is my worst experience ever staying at a hotel and even the way they treated me affected me more. For example, when I ask for some help to get the Willer for moving my stuff, the same lady refused and said go and find it through your self. That's not my job. Today I contacted the third-party and where I made the reservation with. Luckily they were able to refund me. I found out that health department sent an inspector. They just have the specific room out of order. However, the entire hotel must be infested since cockroaches were coming through the sink. Please do not go to this hotel. read more

See all

Kept my application deposit of $400 and won't answer any emails or return my money. They keep running me for different apartments and killing my credit! Terrible and the place is dirty! I'm a single mother and they kept my deposit and denied me the apartment!!! read more

Since we have moved we did our walk through upon moving out and Nate Pratt the Property manager said other than a stain on carpet things looked good and we would get 900 of out $1000 security deposit back we signed and agreed ... This shitbag decided that there other items that needed to be deducted and took more money our of our deposit without our consent. The staff are complete trash bags they worry more about getting high and drunk than actually working. Fucking complete shithole and a matching staff. read more

They denied us the apartment on July 19 and they first said that in 10 days they will be returning my $400 deposit and is been almost 3 months and no deposit been returned. They keep giving excuses every time I call and nothing. This people are shady and not reliable. read more

Worse place ever!!! I wish they had a selection for 0 star! Unprofessional and they have the worse management staff. Move in date was on 5/10 come to find out upon moving in that they rented the unit I applied for! Took my deposit can't get a hold of anyone. You call the main number and never get an answer, not even a reply on an email. DO NOT MOVE HERE!!!!!!! read more

Absolutely horrible! The office staff is fantastic at blowing smoke in your ass but never gives a solution to your problem. Maintenance lies and says you're not home when they come to fix something (I work from home daily). The maintenance guy trolls around the place even when it's outside of office hours with a cigarette hanging from his mouth and is often times seen washing his motorcycle instead of fixing the many problems residents have. My new lease was due a month ago but I haven't seen anything. This place is complete shit! Do NOT get yourself tied up in their complete bullshit!! read more

Tewksbury Commons - The lifting carpet in the living room, resulting in a fall. - Apartments Near Me - Tewksbury, Massachusetts

Was told my 400.00 deposit would be refunded if I didn't get the apartment, I was 1 point below and was denied, it's been 3 weeks have not got my deposit back nobody is responding to my emails or answering the phone, Very unprofessional, thats how they get their money buy ripping people off. Very shady business!!!!!! So glad I didn't get the apartment, management bunch of crooks!!! read more

IF I could give it 0 stars I would do not move here you will hate life. They do not fix anything and they try and charge ridiculous amounts for water bill. Amenities are always broken don't get fixed, the pool is very questionable! Property is always full of trash, needles, glass, etc. They never empty the dumpsters and are assholes to boot. Everything someone good works in the office they quit within a month, You fill out maintenance requests and it takes months to get anything done the, so many water leaks throughout building. Mold everywhere. GOTTA LOVE ALL THE FAKE 5 STAR REVIEWS AND HOW THEY MENTION THE PROBLEMS LOL !!!! WHAT A JOKE THE CLUBHOUSE IS NICE DON'T LET THE PICTURES FOOL YOU! THAT'S HOW THEY TRICK YOU INTO RENTING The following is how tenants feel this shithole place. Not my car but still amazing to do read more

Tewksbury Commons - Apartments Near Me - Tewksbury, Massachusetts

See all

Terrible management and leasing "agents". They increased rent by $1200 after 1 year. Office never put in paperwork to negotiate rent increase after they said they did. You need 60 days notice to move out or they charge you yet they give the increase rent notice at exactly 60 days so you have to decide THAT DAY if you are packing up your life. They added extensive charges upon move out to keep the deposit. Can't contact the company at all, you must go through the office as they is no way to contact anyone higher. read more

Run, don't walk, as far away from this complex as fast as you can. From the moment I moved in, problems started happening and the facade they put up became self evident. Immediately they started adding hundreds of dollars onto my rent for various things. They charged for gas and electric even though I placed utilities in my name prior to moving in. They also charged $50 for not having renters insurance despite the fact I provided proof. This went on for the entire 6 months I was there. They even charge fees to pay online, so I was forced to pay with a paper check After the 3rd month they raised my rent by $500/month stating that if I stayed longer than 6 months that was the new 'going rate'. I quickly gave my 60 days written notice per the 58 page lease they have you sign. Others weren't so lucky, and overlooking this clause were forced to pay $6000 upon move out for 2 months rent plus fees. The con game is 'you just convert to month to month' which gives a false sense of security. If you let that happen, your rent goes up $1300/mo and you'll still be required to give 60 days notice. It's a trap. They promised me prior to move in the multi-million dollar renovations would be completed in three weeks because I had questioned why the rent was so high, literally equal to 'city prices' in downtown Boston. That promise was made in December of 2018 and 8 months later the project still isn't finished as they keep the pool, gym and clubhouse off limits and closed. There were three separate incidences where the sprinklers in the ceiling burst, flooding units and hallways with alarms going off for 24 hours. The pipes in the ceilings are rotting (according to the repair team) as well as rusty HVAV units outside. When they were repairing these apartments they were left unlocked, with remediation fans running 24/7 and no safety plastic enclosing those areas or outside current with plastic sheeting to protect from mold spores escaping. They added new carpet over these areas and the units are full of mold. Allergy problems, noise and distress are a common occurrence. The tap water runs brown for a few days after this and they do not warn tenants because they claim it's safe. The water is never safe on that property because the entire 6 months I lived there the toilet bowls turn black every 48 hours and require constant cleaning, more than usual. There is only one central dumpster which means tenants are forced to drive to them by car and it's often overflowing around the parking lot and even the tennis court. This could be why they have so many rats. There was even a discarded mattress thrown into the tennis court which remained for 60 days. One of the street lamps fell over and they just left it there for months as people tripped over it when covered in a fresh layer of snowfall. Doors are propped open and locks are unreliable in all of the buildings making in unsecured and difficult to enter during a storm. They make false promises about using 'pet friendly salt' during the winter and maintenance denies that. Residents don't responsibly pick up dog feces, and they lie about fining them $75 as they ignore their own rules and policies. They claim to not accept aggressive breeds but once you move in you'll see German Sheppard's and pit bulls, all breeds. The pit bull attacked two different dogs and the police were called. They lied about calling animal control and evicting this dog whose actually lived there for three years. They aren't concerned nor do they follow through. They leave threatening eviction notices on your door if rent isn't paid by the 3rd of the month which is illegal in MA. They will charge you $300 in legal fees if not paid by the 14th in lieu of a late fee, both of which are illegal until after the 30th of the month. It's impossible to pay your rent if they're tacking on hundreds of dollars in false charges. Often times you'll run into smokers and the grounds are covered with cigarette butts. Lots of section 8 tenants are home all day, running up and down the elevator to smoke outside. The hallways and elevator stink of smoke and mold. Multiple residents complain about cars being burglarized and without proper lighting and security cameras and it's not that uncommon to see drug deals happening late at night. They charge $75/mo for covered parking, but it's fair game during a snowstorm with no repercussions. You'll find that some tenants are only being charged $25/mo, since they make up rules as they go along, anything they can get away with happens with this property. If you threaten to call your Attorney they will simply give you their Attorneys number. They don't care. Calls made to the JRK corporate office are never returned, nobody has ever been successful in reaching them. The property is surrounded by marshlands on all sides, so expect the largest mosquito and tick scenario imaginable in the summer. Don't say you weren't warned. I moved to a nearby city and couldn't be happier! read more

Horrible service. Mold in my apartment after a water leak. Poorly managed. Still not fixed after over a month. Promised new carpet nothing ever done. We have been getting sick can't sleep always coughing Lost the whole use of a bedroom and a bathroom They won't fix it. Lost the content of over $40,000 in sport memorabilia. They advertise all these great things. You will get nothing. They feel it it is better service to paint the building and seal coat the parking lot instead of fixing the issues so they can further deceive possible new tenant. If you put lipstick on a pig it is still a pig Please view these lovely pictures. As of right now over a month ago this was reported to them. Still not fixed all they did is dry up the water didn't fix anything. It created a bigger leak. Still just dried it up again. Black mold everywhere. Carpet still not replaced after 4 appointment to stay home from work and no one showed up. Everyone that lives here should be suing them. Housing court is right in Lawrence pro bono lawyers will get you everything you need. read more

See all

Absolutely disgusting management. This company really should hire competent people. The only good employees who get things done are Lori and Paul. They will also OVERCHARGE on absolutely everything. Please think twice about looking into living here. It's also really gross and dirty throughout the Tewksbury complex. If you bring up an issue you're met with attitude for absolutely no reason. We are all hard working people trying to make it. The fact that they try to swindle and overcharge people is disheartening. This company is a complete joke. DO BETTER. And also no inspection on the elevators, so be very careful. read more

Terrible management, place is a mess. "New"gym is closed with no accommodation to local gyms. "New" pool is still closed. Mgt says due to permits, what a joke. Tenants are getting petition to go after JRM read more

As we are preparing to move out next week (early, breaking the lease because it sucks so much here) we couldn't be happier. After this two day storm there have been many lulls in the storm but the parking lots and driveways appear untouched. You have to climb over a foot of snow to get remotely close to the walkway or door. The office staff constantly changes over, so there is no consistency. They will promise you the world but there is absolutely no follow through. Don't be fooled by the positive reviews. read more

This place changed ownerships over 6 times . Current management is the worst. Cars are burglarized and dog shit everywhere. Apartments falling apart literally from inside. Everything is outdated and leaks. Maintaince workers quitting everytime because I can feel what they go through. One maintenance guy told me that the management doesn't care . They rely on pandemic that people not going to complain. Corporate never answers. I have a clue that they are being sued , so they are passed. I already contacted a news channel so they can see what shape this community is. Couple years ago they had news channels coming to this place and I thought they would learn their lesson . No, it became worse. Dont rent from here . Theres much better place next to exit 39 on route 495. Community is beautiful and management is great. Tewksbury Commons is trash read more

Was supposed to move in September 7. Then, about a week prior when moving out of my old place they told me the unit had to be renovated. Ok--fine. Things happen. A hotel for a week and storage unit are not ideal but whatever. So we move in--and nothings new. It had new carpet but does that take a week? Now--we're here. The office doesn't even have a working valid phone number to call. I called just now to complain about the foot of snow no one attempted to move in two days. We have more snow coming too! At least have a voicemail or something to get back to your tenants. What do we pay all this money for to RENT from you. Also--maintenance requests take forever to complete. And then when they finally "fix" your apartment--it's just half assed to try and get you to be quiet. The main shelf on our fridge has been broken since day one. Imagine a fridge with no space for condiments or anything on the door. My OCD goes wild. The reason they got two stars instead of zero are the facilities. I love the gym. Love the club house. The people that work in the leasing office are always very nice and smiley too. --but hey--wouldn't you be if you got paid to neglect your duties as a leasing manager? Imagine not even having to answer a phone call from your tenants all day?? Move here if it's close to work and you don't care about the details. Stay away if you expect a level of professionalism from your 2k/month rental. Buy buy buy a house!! Or go to Balsam Point right up the street. read more

If you're looking to move here please look elsewhere. This is by far the worst apartment complex I have ever lived in. It is very poorly managed as far as keeping the place nice & clean. I happened to visit the pool today for the 1st time and I was absolutely disgusted...the water was green! Yes green not the normal bluish color. By the time I got to the pool which was around 5pm there was no lifeguard on duty defying the email sent by management last month saying there'll always be a lifeguard on duty daily 10am-8pm. It's dirty, filthy, too many dogs and the carpets in the buildings are barely vacuumed. I'm considering breaking my lease...that's how bad it sucks here. If you have kids...lease elsewhere. The 3 bedroom thing was very appealing but had I known how bad it is here I'd have stayed in my 2 bedroom at the Avalon community I was at. I absolutely hate it here!!!! read more

See all

This place is horrible, there is absolutely no security, there are no video cameras, the secure doors never lock because the useless people that live here break them so they don't have to use their keys. The leasing office never returns call, the people that live here are slobs, they throw trash all over the ground, the elevator keeps getting broken, people can't put their trash in the dumpster, it's overflowing, they smoke pot in all the buildings which is overpowering. The management company in CA hangs up on you and never gets back to you. DON'T LIVE HER read more

If you enjoy battling every month then definitely move in What to expect: Incorrect amount due EVERY month, constantly having to call or visit the office to get water bill, rent and insurance corrected. The water bills are extremely over charged. Insurance is billed to you at $50 per month even when you have provided proof of insurance, several times and have received confirmation that your insurance is in compliance. Property maintenance is horrific. The grounds are not kept up. Office staff will promise to "look into" things yet they never do. Calling corporate is a joke. You will not ever reach anyone nor will you hear back from anyone. If you move in after reading all of the reviews, you really are not making a wise choice read more

DO NOT RENT FROM ANY OF THE RESIDENCES EXTENDED STAYS. They falsely advertise pricing and force you into a 400. "utility package" attached to another price to make you think the apartments are cheaper than they are. Its called bait and switch. They tried this on me at 2 properties advertising one price then giving me a song and dance when I was going to rent. EVERYONE stays living there like its an apartment complex. Unprofessional and a scam. Plenty of apartments on Air BnB and Vrbo and Hotels have better rates per month all inclusive.There is a reason all their properties have low ratings. read more

This place is an absolute nightmare. The positive reviews on Google are all fake, do a little clicking and you will see they are mostly all bots who write positive reviews for all the same businesses. The manager is one of the most unpleasant and rude individuals I have ever come across. While the units are nice, there is a constant issue with literal mold growing within the vents and don't even get me started on the dust, I literally dust twice a week. I could not breathe for the first 4 months of me living here. I had to get the town's board of public health involved before maintenance and the manager followed up. The manager is dismissive and rude when issues are brought to his attention, literally he is joke to everyone here. When it snowed, my roommates car got stuck 4 times and she was over 2 hours late to work due to the fact that they literally did not plow at all. The neighbors were all outside pushing cars out of the foot high snow piles so people could get to work. Honestly I don't even know how someone with mobility issues would be able to walk outside because it all iced up before maintenance saw to doing anything useful. read more

Absolutely unprofessional!! Since the day I moved it to today almost a year later I have gotten nothing bit the run around. On my official move in date I showed up that morning with all my belongings in a Uhaul. I walked into the office to sign paperwork and get my keys, to then find out that they had no idea I was moving in that day. I showed them the lease I signed 2 months prior. Once they acknowledged my move in date they explained that they didn't have a two bedroom available for me and threw me in "the cleanest" 2 bedroom they had. No fresh paint no clean carpets rusted out vanity lights in the bathroom. They promised all of that would be taken care of. As of today, not a single thing has been done. Paying market rent, you would think they would want to make things right. This past weekend I went over to the pool for the first time since moving in to be approached by the "pool attendant" telling me I can't have my plastic cups in the pool area and kept referring to an email that was sent out. The email clearly states no glass. Now granted the cups that I had did look like cocktail cups but that is all I had in my house that was plastic. She accused me of drinking alcohol in the pool area ( I do not drink) insisting she smelt alcohol on my breath. Then tells me that email states only red solo cups are allowed. I think most people associate solo cups as alcohol. She was walking around with life guard attire but is not a certified lifeguard. There are signs all over the pool area stating "no lifeguard on duty". She kept coming over complaining about all these random things. My 3 year old niece didn't have arm floats and I was told she wasn't allowed in the pool without them. Again, she reverts to the email. I pulled up the email and nothing of what she said was in the email. I understand the safety concern however, there nothing stating this is mandatory. I was going to be in the pool with my niece. Them the attendant proceeded to state she does swimming lessons on Tuesdays. Again, she is not a certified lifeguard meaning she can not conduct swim lessons at all without being certified. She gets to open and close the pool when she feels like it. For the price of the rent we should be able to access the pool at regular hours. I will be making a formal complaint as well as I believe Myself and my company were harassed. I also noticed there is a pool "clique" if you will. Like the cool kids table in high school. Jeanette the pool attendant is on a power trip. They need to hire someone who knows how to do the job without making people feel like they aren't welcome to our community pool. We pay to be there and deserve respect. I am a respectful rule follower and her accusations were far fetched and were in poor judgment. read more

My wife and I moved in December of last year, and back then we felt like we were taking a chance on this place. The apartment layout, marble single-piece table/counter, beautiful sink/new appliances and AMAZING clubhouse/fitness center made us want to come, but you could also tell it was understaffed/undermaintained. There was work being done in the entrance to the Towers, issues with some of the doors, and just generally minor issues throughout (like lamps here or there not being on, etc). Alex (a regular rep at the time) was clearly working hard to hold the place together, and was doing a good job with how clearly understaffed they were at the time, but they were still clearly understaffed. However since Nate became manager and has gotten it staffed, it has taken a HUGE turn for the better, and we've really gotten to see this place hit the potential we hoped it would hit when we first moved in. There's no more dog poop ANYWHERE, people don't smoke where they're not supposed to, and the facilities are just in general excellently maintained. Whenever I walk around I always see him hard at work or talking to contractors to fix things or make improvements, and you can tell he really cares about the place - often working hard on fixing others' problems first even when the AC had been broken in his office for over a month. In his words were "Residents take priority." He always listens when we have problems, is empathetic, and takes whatever action he can to make sure it gets solved as soon as possible. He took over just before the pandemic hit and told everyone he would try to use any extra funds to host little gatherings/events at the clubhouse, and I thought for sure that wouldn't happen once the pandemic hit. But he creatively got food trucks to come so that people could have the event socially-distanced in the parking lot! Most properties with pools that I've seen clearly have had them closed all summer as well, but he worked with the town to figure out appropriate rules and even got people safe access to the pool, which I'm sure also wasn't easy to pull off. It also took a fair bit of extra attention from the staff since they had to keep track of how many people were there, but my wife and I REALLY appreciated the extra effort. We missed out on doing any triathlons this year, but we were able to do our own mini-triathlon and get a little training (and MUCH needed relaxation) in this summer thanks to them. This place is 10/10, the location is 10/10 (right on main street within walking distance of Capellini's), and the staff are 11/10. My only complaint is that I can't buy one of the apartments! Someday my wife and I will probably try to buy an apartment/house to start building equity, but if we could live here forever, we would. read more

My boyfriend and I are looking to move to the Tewksbury area. I contacted the complex and they asked what we were looking for, so we gave our list of needs. They said they would have availability for the time we want to move and so we scheduled a time to come check out the place. We ended up showing up for our appointment, only to have the woman working give us so much attitude. She explained she didn't have us down for an appointment, and that they didn't have anything that met our needs. She proceeded to try to sell us apartments that were the complete opposite of what we wanted, so we left. What a waste of time, but at least we dodged a bullet. read more

Today, my husband and I had a tour scheduled ailing with our son who is severely handicapped. When we arrived at the scheduled time, we were essentially ignored by the one and only "leasing rep.". Finally after 30 minutes, he acknowledged us, and immediately was on the defensive, not at all friendly, or professional. When we addressed the scheduled appt. time, instead of apologizing, he dismissed us! For the leasing amount that this property asks for, they should conduct themselves in a professional manner. We are extremely shocked and disappointed. This is not acceptable. read more

One of the worst places I've ever lived. Black mold in the vents, ceilings leaking into the bathtubs/shower, no response on maintenance and extremely overpriced. Packages are ripped open by random people who can just walk right into the main lobby. Homeless people letting themselves in to sleep in the common room... constant sounds of sirens due to the location as well. The leasing office is extremely unorganized and no matter how many times you'd mention a problem- it was never fixed or it was bandaged up in a mediocre way. I suggest you live ANYWHERE but here. read more

Consumer be where they will charge an application fee holding fee which is against the law in Massachusetts they will tell you you will receive a check in 45 days returning the fee that they took off your debit cardThey are rude unprofessional and they can not charge holding fees or application fees in Massachusetts but they do it anyways I will be contacting the Better Business Bureau attorney generals office and I will file a small claims against them do not look to rent off of these people if you have a problem they will not call you back read more

--000This place has not been clean and six months the border halitosis Barry don't care in this place don't care the hallways are dirty the doors and the kids are touching I'm surprise nobody got Covid from this place this place is disgusting do not ever ever move in here the people run this place is like the Three Stooges nobody knows what's going on the dumpsters are full of trash outside I'm surprise we don't have rats in all kinds of diseases come in around those dumpsters it's disgusting to live in a condo residence in Tewksbury is people should be ashamed of myself they get to $2100 a month I don't fix anything they don't do I read more

Terrible management. Scheduled a showing for a Monday at 1 pm. I drove 45 min there and the doors were locked and no one would answer the phone. Such a waste of time and so unprofessional. Do not bother with this place read more

I had a horrible experience at the Residence at Tewksbury Commons. My mom lived there for about 2 years. Very poor maintenance. Replaced her broken dishwasher with another used dishwasher . But worse than that over charged her for water bills. My mom lived alone , she's 88 never had anybody in her apartment and they billed her for water charges more than I pay for my house monthly for my husband and I. Furthermore they still have not returned her security deposit which is supposed to have interest applied over the year where the money is to be held in escrow. They lied about her not having tenant insurance which I coped and handed it to the manager later he claimed it "was not in the file" they invent charges so they can deduct it from your security deposit. Beware!! I would never recommend this apartment complex . They are not honest and are finding loop wholes to take people's money. read more

This place has gone so far downhill its embarassing Leasing staff is impossible to get ahold of. They say the're there during posted hours but they're always "on a tour". They'll sign for your packages while you're at work, but then never be around when you want to pick them up. I almost always have to wait 10-15 minutes for someone to show up at the leasing office during business hrs to get someone to give me my package. Good news is, its a smokers paradise. You can flick your cigarette butts everywhere and just let them pile up. There are piles behind both back doors to every building. Residents also like tossing trash bags out the windows of the first floor apartments instead of walking them to the dumpster. You'll also find abandoned furniture in the carports and many times in the bushes as well. And while we're on the subject of dumpsters, there are many spaced throughout the complex, and they're CONSTANTLY overflowing. So people continue to pile trash in front of the dumpster because who wants to carry their trash a quarter mile to the next closest one? In the winter, the trash bags freeze to the ground and tear, then the snow falls so you get these garbage filled snowbanks. On the subject of snow. I have been snowed in for over 48 hours AFTER a storm. It will take days to get the parking spaces cleared out and usually this doesn't happen so you either park on snow, or circle the building 12 times like you're trying to park in Chelsea. Sidewalks are never salted and the few times the snow plows do show up, its either right at the beginning or well after a storm is over. I actually keep a snowblower in my carport so I can shovel out a space for my wife's car. When you confront the management about it they do nothing. To Be clear, by contact I mean go into and wait at the office, again they only return phone calls to prospective leasing clients. Once you're a resident they don't care. When you do contact management to complain about the snow removal they try to get you to rent a carport, for an additional fee, an inflated fee because it's winter. Now let's move on to the maintenance staff. They'll do the bare minimum to get you to stop complaining. They'll "fix" your busted appliance 10 or 11 times. But only to shut you up. Many times they'll say "we would replace it, but upper management isn't getting back to us to approve the fix..and we're out of loaners, so uh, sorry I guess" Now about the neighborhood. We've been here for years and it's gone downhill. There's drug busts here from time to time and once the offenders are paroled, they get to come home and keep dealing out of the parking lots. Its not all bad though, you also get to find the occasional heroin needle, and you know the rule, finders keepers!! The new tennants are not vetted at all because the office is desperate to fill apartments. So you get folks who refuse to pick up after their dog, or do so and then leave the bags of poop on the steps. You also get folks with rather aggressive dogs off their leashes or folks who refuse to bring their dogs out so the things sit inside and bark and growl all day. The hallways are always littered with trash and of course the cigarette butts, they're literally everywhere. Most folks sit in the parking lot, which abuts the building and smoke there. This completely defies the point of a smoke free building though. You still can't have your windows open for more than 10 or 15 minutes without your apartment smelling like an ashtray, and forget using your porch. The property has really been left to rot recently. MOST of the lamp poles had fallen down over the winter, none of them have been fixed. The light bulbs in the hallways are never replaced, and there's one that's been out for 3 weeks so far (I'm tracking how long it'll take them to notice). There's been a penis spraypainted on one of the parking lot for 2+ years. They still have not removed it. Many of the sidewalks are crumbling or lifting due to tree roots. Trees come down all the time and are just left across the sidewalks. People park on the grass constantly and because of that not only is it a nightmare to navigate some of the roads, the grass has been wearing down to just dirt. Good news is since management never enforces any of the rules, you can park pretty much wherever The Rent continually goes up, to the point where the cost is more in line with Balsam Place and Joan's Farm, both of which are MUCH newer buildings with granite and stainless kitchens, new bathrooms and much nicer grounds. So really, if you're considering this place, for the money, you're MUCH better off at one of those places. Remember also, its not only about the apartment and the fixtures, its about the management company, for that reason alone I'd run away. Not from just this property but any of the JRK properties Such as the one in Saugus or the one in Peabody. read more

Four months into my lease, and I'm already counting down the days until I can move.... VERY, VERY unhappy at this complex. The grounds are filthy, trash everywhere from overstuffed dumpsters. The buildings themselves are filthy, no housekeeping or maintenance keeping the hallways and front lobbies clean. Zero attention to detail, and very poor responses to concerns. The office staff is clearly overwhelmed, and they can't seem to keep any of their staff. Loud and inconsiderate residents, and children who are unsupervised and ill behaved running the halls and the property. The apartment units themselves are very nice, just hope that nothing goes wrong... because you'll have to wait to have it addressed. DO NOT RENT HERE.... you'll live to regret it.... I know I do!! read more

i have lived here since Feb 2020 the past 8 months have been like a nightmare moved in had mold in the master bedroom vent i made phone call after phone call to office with no reply i took a photo of vent to main office and was told that's not mold but we will replace the vent about another week goes by and still nothing i physically brought the vent to main office and asked property manager to swap it with one in his apt, 2 days later vent is cleaned, I came home to a leak from the sprinkler head over kitchen counter water leaking from light fixture and multiple areas of the ceiling i called emergency maintenance line multiple times with no response i had to call fire dept maintenance finally show up there was a leak in apt above me and was not notified they left the water for me to clean, there was a gas leak in apt below me for 2 weeks and not notified UNEXCUSABLE only to find out gas leak was in my gas feed, gas co shut my gas off for another week did not notify me or any other tenants not even fire dept REALLY! i asked property manager how long it would have taken to get that gas leak fixed if it were in his apt still waiting for an answer, the gas leak was treated like a light bulb was out in my apt, we are in a pandemic and received a email stating they would add extra cleaning to the common areas after months of no cleaning at all i called Tewksbury board of health and management admitted they had not cleaned buildings since before march UNREAL management suggested tenants rally and clean building for $2400+ a month there is no reason for us to clean anything, this is a pet friendly community i do not have a dog but love them but not the dog poop it's not the dogs fault it's the owner's, it's everywhere then the landscapers drive right over it and if your lucky your apt will smell like poopery for an hour or 2 on a nice warm day, trash dumpsters are always overflowing with trash amenities are listed but not often available yoga room is actually a storage area gym had no wipes or spray to clean machines after use until a pandemic broke out and more times than not the bathroom has no soap or paper towels your lucky if there is TP, the golf simulator has been down 90% of the summer you know when people are playing golf, you pay $50 dollars a month for those amenities weather you use them our not so between the rent and that $50 charge you would think they could provide soap and paper towel but NOPE, most tenants here meet by asking do you know how to get a hold of the office i have been calling and no one answers and doors are locked, i had to right RESIDENCES AT TEWKSBURY COMMONS CHECK YELP REVIEWS BEFORE SIGNING LEASE on the side of my truck to finally get a response from office, i pay an extra $75 a month for a car port to protect my car and motorcycle only to have landscapers drive around on a huge blower launching rocks small branches and dirt all over your vehicle, so that's it yes EPIC long review but every word is true, i am here for another 4 months and counting the days, i have learned a major lesson YELP is here for a reason use it so you know before you sign a lease and are put threw what i am dealing with........no anger just frustration and disappointment i guess i expected more for my $2400+ rent in my so called LUXURY rental thanks and peace read more

When we moved here almost 2 years ago we loved the place it was exactly what we were looking for. However a lot has changed since then and this place has gone down hill faster than words could explain. The management team has since been changed and the new team has made little to no effort to fix any of the issues with the property. When you call the office most of the time you get a machine telling you no one is available to take your call please try again at a later time. Their new system to pay your rent doesn't provide a breakdown of what you are paying for anymore and the rates just seem to go higher and higher. The system is not user friendly at all and for the most part the staff is not much help either. It also seems like they have become desperate for tenants and that has led to some less than reputable tenants moving in over the past 6-9 months or so. Those same tenants don't pick up after their dogs or themselves and its quickly making this a very uncomfortable place to live. Personally my family and I can't wait for our lease to be up so we can move somewhere else. I wish I would have known this when I signed my new lease back in March of this year. I would have gladly moved out even if it meant living in a one bedroom apartment with my wife two kids and our dog. Almost anything would be better than dealing with the way things are getting here. Not to mention the cost of rent here is 3 times what it should be since the apartments are slowly but surely breaking down and even if they are breaking down they still have outdated cabinets, faucets, windows etc. I initially wrote this review when the management company 1st took over and it changed to Tewksbury Commons. Now months later it has only gotten worst. I only gave it 1 star because it would not allow me to give zero. read more

Tewksbury Commons - Rusted bath faucet - Apartments Near Me - Tewksbury, Massachusetts

See all

Just to echo Tim O sentiments. Ever since the change in management, roughly in Sept, about a month after we signed a lease and moved in, things have gone nothing but downhill. At least the previous management would reply to a phone call, or an email, something, but nothing from this new management. And truthfully, to be signing a lease for $2500 a month, with no word nor hint that the place was selling out in less than a month to a new management company, kind of sucked. We have had lights out since we've moved in, and not fixed. And if were "fixed", would only go out a day later. There are lights out in the stairways that no one has ever addressed. The place used to get cleaned at least once a week in common areas, and now the hallways and stairways are generally a disaster, while people are just allowed free reign to smoke wherever they want, dogs use the "facilities" wherever they please, people have GAS/PROPANE grills in clear view sitting on porches, Dumpsters overflowing and trash everywhere, etc. Any email or in person visit to the office, and nothing gets addressed. There has been a car sitting in the lot next to our building, in front of our carports, with out of state plates, windows down, covered in snow, and has been sitting there since Sept, yet, nothing done about it, no matter how many emails or visits to the office. And to top it off, last night, during a blizzard, one of our "neighbors" knocked on our door around at night asking if we knew who drove a certain vehicle. I guess that certain vehicles owner assumed he could just park in any car port he wanted, which to have access for you have to pay for. So here was this guy, in a blizzard, and couldnt even get into his own paid for space, and as he said, he called the office only to get nothing. Terrible. Stay away. Short term for us at best. read more