when I saw an expensive bottle of wine on their website - well over $3000 -I made arrangements with the owner to purchase it. We agreed on a negotiated price and I said I would be there within a few weeks to pick it up(I don't live in the area). When I reached out that I would need another week to get there and suggested that if she wanted to charge my card immediately that would be OK. That's when I received a very short and curt email stating that we did not have a meeting of the minds...what does that even mean? I was buying a bottle of wine not going to a philosophy class. I sent a number of emails with no response and my guess is that it was sold at a higher price to somebody else since I specifically asked that question and got no reply. I have no idea how this place can stay in business dealing with customers like this. very very poor customer service. read more

Bizarre. Placed an order a few weeks ago and placed an note to ship when the weather's cooler (because who ships wine in the summer?). Never heard from them the entire time, besides an automated email order confirmation letter. Fast forward to today, I randomly got an automated email order cancellation saying my whole order was voided. I asked why and stated that I never canceled my order and I requested a summer hold, but never got a response. I know it's only been a day, but still, a rough touch from them. Plus, the pair of bottles that I ordered was $200 each and they still have 1 of 2 bottles left in inventory. Not exactly a casual Stella Rosa. Obviously I can't speak for them, but it feels like they prioritized a local in-store customer and felt they just conveniently cancel mine, even after all this time. Wouldn't know since I never heard from them anyway. Disappointing. Whatever, guess my Champagne wasn't exactly the best vintage anyway. Onto the next shop. :( Edit: Sounds like I'm not the only one this happened to. Yikes. read more

Tewskbury Fine Wines and Spirits more than lives up to this name. As my husband has often said there isn't a bad bottle in this establishment. But, it is so much more. We visit this shop at least three times a week. And, you get two things for the price of one. The service is superb as Andrea and Elisabeth have tasted every wine that they sell. It is without hyperbole when I say they really know their business. And, I guarantee you will be back for more. We highly recommend Tewskbury Fine Wine & Spirits. Pat and Robert Oldwick, NJ read more

This is a cute place on Main Street in Oldwick. It's 100% about service. Every time I buy something they are asking if I want it gift wrapped, and they have these yummy caramels at the registers. I haven't compared the prices honestly - they have to be a bit more pricey just given their size compared to a bottle king or something, but when I'm getting a bottle to bring to something I know I'll impress if I stop here first. read more

Stopped in this town for lunch on our way to the lake. Checked yelp to see if there were any local good wine shoppes, so we didn't have to stop twice. Amazing selection and customer service! You want different wines than your standard liquor store, this is it! They also have a big selection of quality liquors! read more

Definitely a great experience. The sales associate was very friendly and gave a good definition of every bottle. Had a very amazing selection. If you want to give someone a nice wine gift, this would be the spot to do so. read more

If there were 6 stars - I would give them! I had a hard to find bottle of whiskey, a 1998 Lagavulin distillers edition, that I needed on short notice. I called every major and minor wine and whiskey store in New York with no luck. When I finally did purchase the bottle and hired a private courier service to ship it within deadline, the store I found it at cancelled my order post confirmation of sale and after I was invoiced by the courier. With an ensuing major event and no proper gift (I needed that specific year, 1998), a hired courier service with no package to deliver, and realizing this at 11:00pm - enter Tewksbury Fine Wine & Spirits. I called last ditch hoping to leave an urgent voicemail, however Andrea answered the phone! They had the bottle in stock, worked with me to purchase over the phone and I was able to change the courier address to retrieve the package all within 30 minutes. Now that's service! Not only was their online inventory accurate which no other store could boast, they worked with me after hours and even agreed to gift wrap the package. Look no further, Tewksbury is best shop there is for selection and service. read more

I was referred to Tewksbury Fine Wine by my caterer. Andrea is knowledgeable, has tasted every wine in her store, and can make recommendations to please any palate. She was eager to open bottles with me, and hosted a tasting so I could familiarize myself with some of her suggestions. She also delivered the wines to my venue, along with ice and other supplies. I highly recommend Tewksbury Fine Wines: it's a family-owned business with the kind of customer service you just can't get at a big chain anymore. read more

I love this place. Andrea is very knowledgeable about her wine and they have the best selections of wines from all regions. I like is that the wines are stored at a proper temperature. She has also added a selection of local cheeses and bread, what a great add-on. I am a frequent costumer and love that when I go in she knows exactly what I'm looking for. This is truly a fabulous wine store. A must see. read more

Andrea is a knowledgeable, friendly and professional wine specialist. Tewksbury Fine Wine has a stunning inventory, and many hard-to-find wines. As a Floridian, I have no problems ordering from them and having my wines shipped to me safely and professionally. A great company to work with. read more

The name says it all, they have a good selection of hard to find elsewhere wine and spirits. A small store with an upscale vibe and friendly, helpful service. Go here for quality. I purchased a gift bottle for my father and they wrapped it in a really nice way, shopping here is a nice experience. read more

Andrea and Erin were incredibly helpful purveyors in selecting fine wines for an upscale private dinner that I was planning. Andrea's recommendation to try the Dolcetto was spot on. The service was top notch and the prices for the caliber of wine that we chose was extremely cost effective! I definitely recommend them! read more

Fortunately this business has some hard to find wine and spirits, that being said the customer service is sub par. The staff/owner are only friendly if you are making a purchase. Good customer service goes a long way. read more

Elisabeth just helped me out with a wonderful gift to a friend in Bridgewater. She was able to have it delivered same day and help me out with a great selection. I'm so glad I found Tewksbury!!!! read more

I placed an online order for a few bottles of wine from this establishment. I promptly received confirmation of my order the same day and an email from "Andrea" a day later thanking me for my order and asking that I let her know how I enjoyed the bottles. Two days after that 2nd email I received an email that simply stated your order has been cancelled. No explanation, not phone call, nothing. Needless to say I never received my order - now working through the process of having the charge removed from my credit card. Not the way to run a business - stick with Wine Library in Springfield. read more

Great wine shop with helpful staff. Their product knowledge is second to none and will get anything you need! Family owned and operated can't be beat read more

I started looking for a particular dessert wine/sherry after having it at a restaurant. We called around KC and couldn't find any in stock, so I went internet shopping :-) I found what I was looking for at Tweksbury. First purchase went perfectly, so I bookmarked the shop for the next time. I returned and purchased a different vintage of the same wine, but was really disappointed when a 375ml bottle arrived rather than the 750ml bottle I'd ordered. Got in touch with Andrea and she gave me an immediate discount on my purchase plus offered an additional discount on my next purchase. While I was not happy about the smaller bottle, I was so pleased to find an internet liquor store with good customer service, I'll gladly return and support the store. Thank you! read more

Stopped in on our way home from lunch at the Tewksbury Inn. Proprietor was knowledgeable and helpful in meeting our needs. Will stop in again next time we're in the area. Great selections read more

While searching for a particular bottle of wine on the internet to give as thank you gift, I found that Tewksbury Fine Wine & Spirits carried what I was looking for - so I gave them a ring. I had a good feeling about this from the very beginning. I personally don't know much about wine, but Andrea sure did. She made my purchase so easy for me and it turned out that the wine store was in the same town as where the gift was going to be sent to. I was meant to do business with them! I can't say enough about the owner, who is knowledgeable about her stock and about wines in general. She can make recommendations about what you might like if you give her some info, she is beyond reliable, and not aimed at the most expensive, but to what you like. I will definitely purchase with Tewksbury Fine Wine & Spirits again! Most importantly, the recipients of the gift were extremely happy with the wine. read more