Texas Bank

1.8 (5 reviews)

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David G.

45

79

0

3 years ago

The staff here is friendly, helpful, and professional. They can help with so many things, such as CDs, and high tech issues. They are great. read more

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Ryan S.

187

62

4

8 years ago

My parents have banked with Texas Bank for over 30 years. For years they received good service and had a good relationship with the bank. However, EVP Paul Morris has ruined that relationship. My parents approached Texas Bank for a loan to buy a commercial property in Henderson. They were buying the property from their next door neighbor. They spoke with Paul Morris, applied for the loan and before they could get home from the bank, the seller had received a call inquiring about purchasing the property. When my mother confronted Paul about it, his answer was basically that all is fair in business especially because they were not under contract yet. Talk about unethical behavior! Trying to snipe a piece of property from long time clients...I'm happy to say that the neighbor still sold my parents the property. They also told us about what Paul Morris and Texas Bank did. SHAME ON YOU! read more

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Newto T.

0

12

0

5 years ago

Worst bank ever. They lie to you to get you to open an account. Then they don't disclose all their fees. Surprise fees appear in your transactions. You try to contact customer service and they treat you like you're a criminal. I've been banking for over 25 years across the US, and this is by far the worst bank ever. I've never before been treated by a bank this poorly. I'm in the process of finding a better local bank so I can move my money to a bank that doesn't cheat their customers. The staff could use some training on customer service too, but then why bother, they get top award for worst bank ever, so why would the staff treat anyone with respect? read more

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Sarah S.

24

8

0

7 years ago

They have screwed us more than once on overdraft fees. I moved money into a second account like I always do and the money has disappeared and then they charged an overdraft fee when I called in about it they weren't willing to help and make things right and its close to Christmas for crying out loud. We have had this only happen a few other times but it's been years since it has happened and we've been banking with them since 2014. I'm sick of them and sick of how they weasel their way out of things and we are the ones hurting for the money. We will be looking into other banks! read more

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J S.

0

14

0

6 years ago

Terrible customer service! Have been difficult to work with to resolve very simple issues. Did not notify us of making a long standing savings account "dormant". Required some rather silly steps to re-activate it... read more

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VeraBank

(2 reviews)

As far as banks go, I feel VeraBank is top notch. Every place will have 1 or 2 on staff that are…read morebad, but I feel Kendra and staff go above and beyond taking care of customers and myself especially.

BEWARE. Citizens doesn't take care of their customers when it comes to fraud and scams. I had my…read morebank account drained, and, in my opinion, they did not seem to care to try and help me get anything back. I've been with them for 12 years, and you would think they would try and take care of their customers. But, from my perspective, they could care less.

VeraBank ITM

(1 review)

HORRIBLE customer service. I had unauthorized money taken out of my account in a scam, and the bank…read moredid nothing to try and help me get it back. I was told it was up to me to try and get it back. They only made one phone call that I'm aware of to try and resolve the issue. I was with them for 12 years and thought I would have built up a little rapport with them during that time; however, I obviously did not. Do no expect them to have your back if your account gets hacked or unauthorized money comes out of you account.

From the owner: Since 1930, VeraBank has remained committed to genuine banking, providing excellent personal…read moreservice with the latest in banking technology. With deep community bank roots and an independent spirit, our promise is to be a modern-day financial hub centered around authentic, relationship-based banking. Our goal is to fulfill that promise, every day. Truthfully. Warmly. Genuinely. From applying for a loan to opening an account, online or in-person, your products and services are always delivered by people our customers know and trust. Member FDIC and Equal Housing Lender *Securities and insurance products are not deposits, not insured by the FDIC or any federal government agency are not guaranteed by the bank, and may lose value.

VeraBank

(1 review)

I opened my account last week and it's already been hacked! I've had to go there almost everyday…read moreto straighten something else out. I hope they can prove to be more trustworthy in the future, the very near future.

From the owner: Since 1930, VeraBank has remained committed to genuine banking, providing excellent personal…read moreservice with the latest in banking technology. With deep community bank roots and an independent spirit, our promise is to be a modern-day financial hub centered around authentic, relationship-based banking. Our goal is to fulfill that promise, every day. Truthfully. Warmly. Genuinely. From applying for a loan to opening an account, online or in-person, your products and services are always delivered by people our customers know and trust. Member FDIC and Equal Housing Lender *Securities and insurance products are not deposits, not insured by the FDIC or any federal government agency are not guaranteed by the bank, and may lose value.

Texas Bank - banks - Updated August 2026

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Texas Bank

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