As far as banks go, I feel VeraBank is top notch. Every place will have 1 or 2 on staff that are…read morebad, but I feel Kendra and staff go above and beyond taking care of customers and myself especially.

BEWARE. Citizens doesn't take care of their customers when it comes to fraud and scams. I had my…read morebank account drained, and, in my opinion, they did not seem to care to try and help me get anything back. I've been with them for 12 years, and you would think they would try and take care of their customers. But, from my perspective, they could care less.

The staff here is friendly, helpful, and professional. They…read morecan help with so many things, such as CDs, and high tech issues. They are great.

My parents have banked with Texas Bank for over 30 years. For years they received good service and…read morehad a good relationship with the bank. However, EVP Paul Morris has ruined that relationship. My parents approached Texas Bank for a loan to buy a commercial property in Henderson. They were buying the property from their next door neighbor. They spoke with Paul Morris, applied for the loan and before they could get home from the bank, the seller had received a call inquiring about purchasing the property. When my mother confronted Paul about it, his answer was basically that all is fair in business especially because they were not under contract yet. Talk about unethical behavior! Trying to snipe a piece of property from long time clients...I'm happy to say that the neighbor still sold my parents the property. They also told us about what Paul Morris and Texas Bank did. SHAME ON YOU!

HORRIBLE customer service. I had unauthorized money taken out of my account in a scam, and the bank…read moredid nothing to try and help me get it back. I was told it was up to me to try and get it back. They only made one phone call that I'm aware of to try and resolve the issue. I was with them for 12 years and thought I would have built up a little rapport with them during that time; however, I obviously did not. Do no expect them to have your back if your account gets hacked or unauthorized money comes out of you account.

From the owner: Since 1930, VeraBank has remained committed to genuine banking, providing excellent personal…read moreservice with the latest in banking technology. With deep community bank roots and an independent spirit, our promise is to be a modern-day financial hub centered around authentic, relationship-based banking. Our goal is to fulfill that promise, every day. Truthfully. Warmly. Genuinely. From applying for a loan to opening an account, online or in-person, your products and services are always delivered by people our customers know and trust. Member FDIC and Equal Housing Lender *Securities and insurance products are not deposits, not insured by the FDIC or any federal government agency are not guaranteed by the bank, and may lose value.