Laura is patient and very knowledgeable .She worked really hard to get us the coverage we wanted.read more

In a world where insurance agents are rarely on your team, the friendly, efficient folks at Titan…read moreoffer a breath of fresh air. They helped me to understand my options and made me feel very comfortable, while ultimately finding me the perfect plan to save me a great deal of money (compared to several other quotes). Bernice at the South Congress office was patient, thorough, and quick, while maintaining a very sweet demeanor. A wizard on the search engine, she tweaked my search several times to get me various discounts, and seemed committed to taking extra steps to hook customers up in a way I have never encountered and certainly never expected from an insurance agent. Intuitive and respectful, Bernice refrained from asking me if I wanted any added stuff that she could tell I didn't want. TItan lives up to its claim not to try and sell anything, but rather to educate the customer, in that way. When it came to paperwork, she put papers in front of me one-by-one, briefly explaining each, allowing me to take my time and to thoroughly understand all the signatures required. Titan offers the latest, most convenient techniques, such as automatic electronic payments and paperless accounts (both optional, of course), which save you money! I highly recommend heading to Titan for any and all of your insurance needs. You'll walk out with a better understanding of the product and a more affordable long-term plan.

Pros - Good policies if you have a minor blemish on your…read morerecord - Covers several different insurance companies, and can offer the best for your situation - Pay in the office (cash or whatever) - Personal service -Lots of experience in the insurance industry...she's not just some clerk punching buttons for someone else. - Easy Parking Cons: - Office location doesn't look impressive - No free calendars or tchotkes here! - Not always the best deals - but more affordable than if you went with the "big guys" - Some of these smaller insurance companies don't offer the same level of customer support Nina Williams is extremely professional, quick, and understanding. She can set up policies from a variety of insurance companies, and will do the research to get the best deal. When I first moved to Texas, I messed up my insurance, and Nina helped me out. Because of my mistake, my old insurance company wanted to up my premium a ton, Nina found me an afforable policy to keep until my mistake cleared up. She knew I would be going to back to my old insurance company, but that did not deterr her from giving me the red carpet treatment. Also, she can take payments at her office: cash, check and credit card. There are fees for those services, I think the amount depends on the insurance company. The office is located sort of behind burlington coat factory.. the easiest way to get there is take Airport to Middle Fiskill Road. The office is pretty basic - but she's always available.. and can set you up in a jiffy.

This is the best insurance agency I've worked with compared to 3 others. Both Janette and Nina…read morehave stood by me from wandering 20 something pinching pennies, to successful businessman in his 30's. They continue to help me to this day in so many ways, I can't fully express my appreciation for them. These gals are professional, and have access to multiple underwriters, at the very least get a quote, and compare, I have yet to find anyone who can beat their prices. Very Truly, Corey Ferguson of Austin

Nice people, helped with getting flood insurance which I questioned needing since some but not all…read moreof my property is in the flood plain. She mentioned getting an elevation certificate from a surveyor which I did and saved 1k a year on the policy. Best $400 I ever spent by having the survey done.

Lady in there wouldn't do a loan because it was not big enough. So she wanted to pawn me off on…read moreanother one of there other store. LAZY AND UNPROFESSIONAL I do not recommend this location.

Amazing experience with Miriam, she's so welcoming, kind, supportive!!! Thank you for an amazing…read moreexperience

Alice is an exceptional insurance agent, she is honest and truly does this to help others. She has…read morebeen extremely helpful to me and my family, she is our to go agent because she is honest. She works with multiple companies and looks for what is best for you not for the insurance, she looks at your situation and what is best for you, not at how much she can sell. I 100% recommend her. Gracias Alice por su honestidad y toda su ayuda!!!!!!

Allissa was super helpful in answering my questions about a mortgage insurance policy and life…read moreinsurance. She didn't make me feel like i needed to pay for anything excessive. We chose what was fit for my personal needs and I can so appreciate that.

Shannon at the front desk in the HEB lot vicinity is incredibly sunny, kind, knowledgeable and…read morepatient. What a joy to work with her as she fixed all my issues. Highly recommend. She should get a raise. Great face for this marvelous small town bank.

The bank likes to hold your deposit for several days and will let you bounce a check even though…read moreyou have money in the bank. my parents dealt with this Bank for most of their lives and I believe then the bank was good. but now it seems first national bank of Bastrop has went downhill I do not recommend banking there and I've had a miserable experience and I'm going back to my previous bank

Stephanie was very helpful! Good customer services! She found the best and affordable insurance! I…read morerecommend her very much!!! Also, Lili and Mona are great. They always try to help me any time I go. Great job

Tiffany is great and very knowledgeable! She has the customer's best interest in mind when looking…read morefor the best coverage.