Convenient location in our Bastrop county. I know the fad is to decorate for a Pagan celebration of…read moreHalloween (not a federal holiday), yet coming into a public place and being ("hostile ") trigger of spider decor everywhere while wanting to discuss business is not proactive. This community may not be as "liberal" as larger cities and not everyone's mental psyche is unscathed. Seniors/children/ other, may not welcome "fads as the norm". We all need to feel welcome in public areas without such propaganda around.

Jessica with Freeway Ins was the best! She made my search for a better Ins plan soooooo easy and…read morecomfortable. She was fun to talk with too! She helped me with all my needs. I was pleasantly surprised. And I would totally recommend her to anyone who's looking for a better Ins plan. I was very happy by the end of the call. Thank you again Jessica for your service. We need more people like you on the other end of the phone line. Peace

Jamie Burkland is the BEST agent. She is professions, fast and knows her stuff. She really went…read moreabove and beyond for us! Valhalla Family thanks you so much!!!!

It's always good when a company understands the benefit of having a good person as the "face" of…read morethe company, the person you see when you first call or enter the office. Melissa is that face. She's patient, kind, polite and greets everyone with a smile, which makes the whole company seem welcoming.

Danielle was patient and thorough. We had so many questions she never once made me feel like I was…read morebeing a bother. They had some great quotes. I would recommend this office.

I reached out to our local State Farm agency after being with our previous insurance agent for 18…read moreyears. Avery Tuggle provided top notch service! She was very knowledgeable and patient as I went through the process of deciding to switch over all of our insurances after many calls and text messages! She has continued to be available as questions arise. I highly recommend giving her a call!

Jeni Bell in the Bastrop office did a PHENOMENAL JOB handling our insurance needs on our ranch in…read moreSmithville, TX. She took the time to ask the right questions to tailor a policy that met our needs. I highly recommend her for all your auto, property & casualty needs.

From the owner: Since 1952, Texas Farm Bureau Insurance has been protecting members' moments - the big, the small,…read moreand the everyday.

They get your information and they put you on hold and they won't answer you back. They hung up on…read moreme twice. Some lady with a low voice, I could hardly hear her. Like do y'all not want business?

after being a customer for 4 years went into Bastrop office off loop 150 and had the worst…read moreCucustomer service ever . If your looking for a company that helps their customers this is definitely the place NOT TO GO.

I compared insurance quotes for several weeks and Justin dodge at Jessica tunnels State Farm agency…read morequoted a bundle package at attractive premiums. I provided all vehicle and property information including address and pictures as well as a web sight with a portfolio of pictures. Justin billed me for 2 months then notified me he is canceling my home owners policy unless I cut down all trees within 5 feet of house, put stone ground cover up to buildings and get rid of cows that he was aware of when policy was agreed to.. he said the other policies for auto would increase in premium without the bundle. I believe this was a bait and switch or Justin is inexperienced and doesn't know his business. why would a company named State Farm not insure property with cows? I am moving to another insurance company as I do not trust the Jessica runnels agency

I highly recommend Taylor Stinson! She is very knowledgeable and helpful and friendly. She is very…read moreprofessional and she loves helping people!

I am so glad I called and asked Amber to give me a quote for my moms homeowners insurance, she is…read moreamazing. She also saved me last year when my sons insurance agency dropped him. Thank for always answering your phone and emails !

Have always taken care of all my needs in timely and professional manners. They make it easy for…read moreyou.