This place is great! Love the team, it's always so nice to have real people to talk to.read more

Love this agecy. Everyone there is very professional and helpful! I have been using them for years…read moreand will continue using them for many more!

Excellent agency. They are very attentive whether by email or phone. I had to file a hail auto…read moreclaim and the process was smooth. Everyone at this office is professional, courteous and I really appreciated how well the claims process went. It was seamless.

I've been using Richard for five years and Richard's staff is top notch!! Especially that nice lady…read moreCourtney.

If I could rate zero I would. kanda kropp is HIGHLY unprofessional in the way she spoke to me as a…read morecustomer, it was very condecending and when I told her not talk to me like that, she laughed on the phone. She offered no information just repetitive "beat around the bush answers". she gave me no help or piece of mind as to submitting payments, policy rates or increases that were happening to my policy. I genuinely felt like no one in the office could offer me good information. DO NOT GO TO THIS AGENT THERES GOOD ONES OUT THERE WITHIN STATE FARM OTHER THAN THIS LOCATION.

Kanda is a great agent. I have been with State Farm since I was 16 years old because of great…read moreagents line Kanda. She is a generational agent, and she is professional, friendly, and educated beyond just insurance. She is knowledgeable in finances, mortgages, and so much more. If you're looking for a great agent who will take care of you, and ensure that you have the protection that you need, then you need to visit Kanda.

We've been with Brent Allen State Farm for years and have always had a great experience. They've…read moretaken care of our home and multiple vehicles, and Brent and his team have always been friendly, helpful, and easy to work with. It's nice having an agent we know we can count on. Highly recommend!

Brent Allen is the man! He's always available when I have a question and has done an incredible job…read moresimplifying insurance and making the entire process easy to understand. Instead of insurance feeling confusing or overwhelming, Brent takes the time to explain everything clearly and makes sure I know exactly what I'm getting. He's responsive, knowledgeable, and genuinely easy to work with. I highly recommend Brent and his team to anyone looking for a great State Farm agent!

We carry our auto, home, and rental property insurance through State Farm and have consistently had…read morea great experience. Their team is prompt and dependable when handling claims, which gives us real peace of mind. Melissa recently helped our family start life insurance policies and walked us through every detail so we fully understood our coverage and long-term benefits. She is knowledgeable, thorough, and easy to work with. Her office also provides outstanding customer service and responds quickly whenever we need assistance. We HIGHLY recommend this agent for all of your insurance needs!

And she still decides to leave a comment with incorrect information. Do not use State Farm. You are…read morebetter off spending your money with Progressive, Geico, Farmers, Elephant....anyone but them.

Very knowledgeable. My previous insurance company was over-charging me for auto and had me on a…read morehome policy that was not enough coverage. I got all of that completely settled and made the switch. Great service / extremely patient with me and my questions. I can't believe I was with the other guys for 28 years. I'm in good hands with State Farm. LOL.

Two years ago, when I moved to Texas, my loan agent referred me to Stephanie's office for my…read moreinsurance needs. As a long time State Farm customer, I was happy to find an agent in my new home area. Stephanie has been wonderful to work with. Knowledgeable, friendly, super efficient...I've been so pleased with her fantastic service. Today I called her office and her assistant, Jessica, helped me sign my new car up for insurance. She was helpful, friendly...the process was super easy and quick. I'm so grateful for the referral to Stephanie's office. They have made my insurance process so easy and I have great coverage. Highly recommend this office!!!

If Yelp would let me I would give this a NEGATIVE rating…read more The ads say "Trust Germania!" Nothing could be further from the truth! I had Germania for my insurance for my homeowners policy for my home in Round Rock. I recall switching to them because they were the cheapest policy I could find...well, you get what you pay for! I have been SCREWED twice by this company. 1. We received significant hail damage to our roof from hail storms. The adjuster came out and said we just needed to patch the roof. This was the 2nd time we had a leak and we were told by 3 contractors that our roof was borderline from numerous Central Texas Hail Storms and it should be replaced. When the adjuster met with a contractor he learned that the shingles had been recalled and therefor said the hail damage didn't matter and denied our claim. The shingle recall had to do with installation. Our roof was leaking from hail damage and the contractor said our roof issues did not stem from the installation but from hail. 2. My BIGGEST problem is with Dennis Schmidt. He runs a "one man show" with no one else in the office. His lack of support staff left me blind sided with a cancellation of my policy: We moved out of our home and into a new construction build in April 2011. We opted to have State Farm insure our new home since I was not pleased with the service we received from Germania. I called Dennis in July to inform him that the Round Rock home was vacant, on the market, and would likely close in August, just at my renew time. I wanted to make sure that when the policy renewed I wouldn't have to pay for the insurance on the property since that was being insured at the new house. Dennis sent me the appropriate information and he said "he'd take care of it." Underwriting came back and said that we had to keep our house coverage at $167K even though the house was on the market for $135 and the tax appraisal was $127. Dennis told me that was the way it was b/c rebuilding the home in case of loss was $167K--which didn't make since to me since the tax appraisal also included the lot. Okay, I figured it was no biggie b/c I only had to insure it for a few more months. Fast forward to today. I called to tell Dennis that our closing had been pushed back a few days and not to cancel the policy until then. He said "oh, that policy was cancelled on the 7th." WHAT?!?!?! I had no idea the policy was cancelled, not to mention I called TWO weeks ago to tell him to cancel the policy on 8/31 b/c we were closing. I asked for him to call and confirm and let me know if there was anything I needed to sign. He claims they mailed me a cancellation notice at the end of July. Here it is 8/30 and I had no idea that my house has been uninsured for 3 weeks!!! I was livid. I asked Dennis why he didn't call. He said he had surgery and wasn't in the office. That's right, his company was not managed at all while he was out! No call, no follow up, NO COMMUNICATION! Now I'm praying that my house doesn't burn down in the next few days b/c if it does I loose everything! Bad business folks! I have a network of people I can call on to step in if I have an emergency so that my clients aren't left hanging. Not Dennis. Don't trust Germania because in the end you will pay money only to be screwed time and time again!

I've used Germania for car insurance since 2002 and they've always provided friendly, courteous…read moreservice. I've found the people that work there to be especially personable and they always offer helpful advice when I call with questions about my policy. Once I forgot (oops!) to pay my bill for a couple months and they helped me get back in good standing. No complaints, other than the long drive since I live in Austin.

We are all agree that money is getting tighter these days... just barely enough to get by our daily…read moreneeds. I can't imagine finding out that my medicare would not cover my medical needs here and there and I would end up having to pay out of pocket. I also don't like the idea of paying more than what I could save with the other medicare supplement provider as much as having to shop around from couple dozens of them. Thanks to Medigap360 that address these issues!! I can't ask for a more friendly, helpful, and not to mention very knowledgeable staff who would do all those hassle works for FREE!

I purchased my Medicare Supplemental policy through this company. The assistance and information…read moreregarding Medicare and the various supplements was clear. They know both how Medicare works and how the supplementals work. I strongly recommend that if you are looking for a supplemental policy that you call these folks.