I had an appointment for a tire rotation - a free service they offer when you buy tires from them…read more (Which I had.) The gentleman that checked in my car noticed I had a tire sensor light on, and asked if I was aware of it. I was. In fact, I'd had another company in town look at the sensors, but they couldn't figure out which ones were out, so they guessed and changed one. Discount Tire was able to tell which ones were out, and was able to replace them while I was there. The customer service was stellar and I haven't seen that pesky tire sensor light since!

I bought a new tire from this business. I had a blowout on the road. When I got home I noticed…read moresomething hanging underneath my car so I took the tire off and there was debris from the blowout wrapped all around the brake mechanism. They didn't even bother to remove it. I guess because they already had my money they just slapped a tire on it.

I had a frustrating experience with Texas Tires on Southwest Parkway. I ordered two back tires and…read moredropped my car off at the scheduled time. I was told it wouldn't take long, so I expected a quick turnaround. After waiting 2 hours, I returned to find that my car was no longer at the location where I dropped it off. When I asked about it, an employee informed me that another technician had come from a different location and drove my car to their shop on Jacksboro Highway -- without my permission or any notification. When I arrived at the second location, my car was sitting out front on blocks with no tires, and it still wasn't finished. At that point, I was extremely frustrated for several reasons: My car was driven to another location without my consent. I was never notified that it had been moved. After 2 hours, the work still wasn't complete. The explanation given was that the original location was understaffed and busy, but that does not justify moving a customer's vehicle without permission or proper communication. This experience showed a lack of communication, professionalism, and respect for customers' property.

I was just passing through Wichita Falls and picked up a screw in my tire. The folks at Texas Tires…read morewere super friendly and got me patched up and on my way in no time and charged a reasonable price. Even though I'm not a local or regular customer, they went above and beyond, so I give them an A+ in the friendly department. If I lived nearby, I'd certainly give them my business.

Good communication . Good service . Good price …read more (Installation of front + rear brake pads & rotors)

From the owner: Brake Pads Only $80 Labor Front Or Rear…read more$160 Labor Front & Rear Brake Pads And Rotors $125 Labor Front Or Rear $250 Labor Front & Rear Most Cars, Trucks, & SUVs Must Provide Your Own Parts

We had tires purchased prior to showing up. We were happy to stay in vehicle while new tires were…read moreinstalled. They stood in shop for 20 minutes looking at each other. Took 2 hours to complete the 4 new tires while we listen to them complain about life, work and people that have too much money. We have a nice pick up but we work hard and it is part of us making a living. Southern Tire Mart has great prices and has been great at getting quality tires but I rather have local tire shop install instead of the slow grumpy crew at the shop.

Very quick, very helpful. Called before opening and they answered and we got there in 10 minutes…read moreand they had the tires out and ready to put on our fifth wheel. Very nice people and hardworking boys!

My Nephew My nephew…read moreis a pretty amazing mechanic, and human being. I came through town for a visit and decided to stop by Mr. Mac's where he works. I was so impressed with the size of this place! This is a major operation! They have all kinds of mechanics on the floor, and they mean business. It's a very clean automotive store, too. I would definitely take my car or truck here every time. Say hi to my nephew, Shawnee! He's the BEST!!

Really I don't trust this place. They supposedly did a coolant drain and fill on my Toyota. I don't…read morebelieve that they actually did the work. I stayed with my car I walked to the stall where my car was to see what was going on. I did not enter the building and stood outside the building. I was told to go back to the waiting room. It's like they didn't want me to see what was being done or wasn't being done to my car. Doubting that they actually did the work I took my car to another place where I could actually see the work being performed. Never will I ever go back to this place. People beware when a service company takes your car and will not let you see the work being done. I my opinion Mr. Mac's is not to be trusted.

I highly recommend! Had a flat travel trailer tire and stuck on the side of the highway, he came…read moreout quickly, put a new tire on the rim, and got us on our way. Very reasonable prices, honest, knowledgeable and professional.

From the owner: We are your one-stop-shop for all your automotive needs, including towing services, mobile mechanic…read moreservices, tire shop, and state inspections. Our experienced technicians can diagnose and repair any vehicle problem and offer quick lube and oil change services for your convenience. We understand that time is valuable, and that's why we offer a comfortable waiting room with free Wi-Fi and a clean restroom. Whether you need routine maintenance or a major repair, our team is committed to providing prompt and friendly service. With our tow truck service, we can even pick up your vehicle and bring it to our shop for repairs. Trust us to get you back on the road quickly and safely. Contact us today

Recently made some suspension repairs and needed an alignment, Gary and the guys do a super job!!…read more You won't find more honest/knowledgeable service. They specialize in Alignment/Brakes/Suspension/steering, if you have a need in that area give Gary a call!! Super friendly, honest and upfront about service and price. You won't get the run-around with the boys at Wichita Alignment and Brake! 5's

From the owner: Wheel Alignment, Suspension Repair, Brake Service, Wheel Balancing, CV Axles.read more