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    Texomaland Realty

    1.0 (1 review)

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    12 years ago

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    Century 21 Dean Gilbert Realtors - Dean Gilbert Realty
801 E Taylor St 
Sherman, TX 75090

    Century 21 Dean Gilbert Realtors

    (3 reviews)

    These kinds of reviews are always hard to leave, but the purpose of them is to inform those who are…read moreshopping. This realtor, Marilyn Williams, who was the listing agent on the property I purchased in Denison, which was new construction by an independent builder, was the most difficult realtor I have ever dealt with. This is the 4th home I've purchased and by far the most stressful. My last home was also new construction, and I am familiar with the process of purchasing new construction. I have also spent time working as a real estate broker and have experience working with other realtors. Marilyn frustrated both me and my realtor as the buyer by being extremely unresponsive, waiting to answer questions until right before deadlines, refusing to address our concerns with the construction details, and refusing to provide usual and customary customer service. Then, during the closing process refused to provide details of the builder's warranty stating, "It has to be in writing in the contract and signed... most likely will fix anything asked in the first year. Not cosmetic or due to neglect. But he has no obligation to do so." Yet, she told us there was a 1-year builders warranty and a 10-year warranty on the foundation. Then has flatly refused to provide it. Beware of this realtor, she will seek to rip you off if you let her, as this demonstrates. In my previous experience, our builder remedied all the defects we found in our final inspection before we closed. In this case, she clearly advised the builder to not address the defects, of which there were many if they weren't required by code. In other words, there was no concern for customer satisfaction, they would only do the minimum required by law, regardless of common sense. For example, we were not provided with a mailbox to receive mail as part of the home purchase. Avoid this realtor. See the notes on the inspection in the photos.

    Professional real estate company with over 40 years of experience and knowledge of Sherman and the…read moresurrounding areas. They work for you and provide an exceptional buying or selling experience. Don't work with anyone else as they provide the best customer service!

    Texomaland Realty - realestatesvcs - Updated August 2026

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