A group of 5 of us visited Thai by night on Friday 18th February 2011 for the 1st time after receiving recommendation from friends.
When we arrived, the 5 of us were squashed round a table for 4 right next to the door. Needless to say every time someone went out for a cigarette break we were wafted by a huge blast of cold air, and someone seemed to go out for a break every 2 mins!!!!
We placed our order and although the starter was quick to arrive, we only had 1 finger bowl between 5 of us and some of the mixed combo starters were cold.
After finishing our starter we had to wait over an hour for our main course and were beginning to think we hadnt ordered one. They didnt clear away our starter dishes and we were basically left unattended. After an hour of waiting, when we asked where the main courses were, we were told that they had 2 large groups in, and when they had been finished with they would get our food!!! Not great customer service.
Then when the main courses did eventually arrive, we were one short, they sent 4 instead of 5. The rest of us didnt like to start without one of the group so asked where it was and it became apparent that it had been completely forgotten. Those of us that had a main course decided to get on and eat it as it was now luke warm. When they did bring the main course, no apology was made and the noodles were very very greasy.
Needless to say we will not be visiting the Thai at Night again, and if your looking for attentive service with hot food, I would suggest that you avoid!! read more