I don't even know where to begin on the 7 different ways they have terrible customer service at The…read morePurple Lotus Restaurant. I ordered $97 worth of food, which was only that high because I gave them a 15% tip, because I'm not a jerk. When I picked up my food, everything seemed fine. I got in my truck, and as I set my food on the seat next to me, everything fell out of the bag. The paper bag was wet, and ripped through the white plastic bag. I don't know if this is on purpose or if they're really that inadequate at packing!! Now, as I am about to post pictures of the mayhem that ensued, it's actually heartless that they wouldn't even give me a RAG to clean it up. I asked for a pail of water and a rag, and they lied to me, and said they didn't have any rags in the back!!! They could only give me paper towels. They tried to hand me one small, balled-up piece of paper towel!! Obviously, knowing I have to go home to my husband, I asked for my money back, and they wouldn't give it to me. Then I called them and told them they need to pay me back or I'm taking them to court. The owner told me that if I had a problem, I could call 911 in as snotty tone as she could muster!!! I am good to people, and everybody who knows me knows I would never treat somebody like this. We are absolutely disgusted, not just at the poor customer service but their lack and UTTER absence of humanity!!! Especially since the waitress herself had even witnessed how bad it was and told me that, that does happen sometimes because it's very hot. I would like to add that the waitress was SO nice and this is not her fault, but the owner is a hateful person who clearly doesn't care about other people, and cannot take accountability for her own mistake, as apparently she was the brain scientist who packed the food. What a hateful, snotty FOUL PUTRID DEMONIC TROLL of a woman. Her karma is coming for her, and similar to my food I paid her for that went on the floor, her karma is something that she will not be able to swallow.

Best Thai food I have ever had. The portions were a favouring size ratio to pricing…read more Flavor was amazing. The crunch in the wontons was perfect. The service was really good and friendly as well. The menu has indicators on spice level as well for people who are sensitive to spices (me). They were pretty empty when we went in, I'm not sure what the busy hours would be or if it would slow down the service. But I would absolutely recommend this place for authentic Thai food.

We sat on the terrace on a week night. Service was a little slow. Our waiter seemed unsure and…read moreinexperienced. The pad Thai was quite good. The curry was very spicy. We had a good time

We stumbled on this restaurant while walking uptown Saint John. Place was packed, patrons were…read moreanimated and having lots of fun. Made a reservation for last night. My wife's Cosmopolitan was delicious and pretty. I had. Thai hoppy beer that was flavorful. We shared a Thai savoy cabbage/carrot salad that was amazing. I had the yellow curry with chicken, my wife enjoyed the red curry with duck. We loved both dishes and would highly recommend this spot! Nicely done. My dish:

Intended to go to Subway when I glanced at this spot right beside them…read more Nice spot , upkeep is good . The fake greenery and orange walls look neat, decent attention put towards the place . The rock music is a clash but refreshing aha . Lots of seating casual atmosphere . You go in and order , (make sure you have 15+ mins or call ahead) , you pay and takeout or eat in and pay after . Lots of great options , had the regular size Masaman curry : "Tamarind puree, cinnamon, coconut milk, anchovy sauce and medium spiced. Served with: Satey chicken, red and sweet potatoes, green beans. On a bed of Basmati rice. Medium spiced." REGULAR (16oz) $ 12.23+tax LARGE (26oz) $ 16.72+tax EXTRA LARGE (32oz) $ 20.22+tax EXTRA HOT SAUCE (2oz) $ 0.50+tax EXTRA PEANUT SAUCE (2oz) $ 1.00+tax They're licensed with a selection of beers ( small bar too) . The guy there is pretty chill and cooks everything in the visible kitchen behind the counter . Food is hot and fresh and the veggies have a nice crunch and aren't cooked too much . Can be a litttttle salty but in the end overall very satisfying. Would recommend!

Best pad tai I ever had....service was fast veggies were crunchy and not over cooked.... superb…read moreservice and quality

This Thai Restaurant is indeed a really good find…read more We were on a family road trip to Nova Scotia and were looking for a good place to eat. Saw a few people in Yelp liked this place and decided to give this place a try; not far from the highway in St. John. When we enter, they asked if we have reservations; we said no. They still let us in sonce it was around 5pm and they didn't have a lot of customers; so reservation recommended. When ww checked the menu; we saw a number of interesting items. First; Dick Curry. Rare; but we have had that in a Thai restaurant in Oregon earlier this year. The other one is Jackfruit Curry. I have never heard any place that serve this dish. Both of these dishes cooked as red curry with coconut. We ordered both and really lived both of them. We were really hungry and wanted to find something for a long time since we had to skip lunch because of the long drive. These dishes were worth the wait. Recommend trying both dishes. Nothing to complain; excellent service; delicious food and reasonable price; not cheap. I only wish the portion size was a bit larger.

Food is good but the service is questionable. My teenage kids took their friend to dinner. The…read morewaiter 'insisted' on a 20% tip and basically ruined their night. Going to Suwanna next time!

Another gem in the city, if you like soup or vermicelli. Nice little ambience, friendly and fast…read moreservice and stellar food in great sizes to fair prices. What else can a guy hope for? During my most recent 4 day visit in the city, I had to go twice, it was so good! Will again for sure.

Dear Manager, I am…read morewriting to express my disappointment regarding the service my party of eight received at your Queen Street restaurant yesterday, July 29, at approximately 4:30 p\.m\. I have been a loyal customer of Chaa Baa for many years, ever since you first opened on Queen Street, which makes this experience especially disappointing. Unfortunately, the service throughout our meal was well below the standard I have come to expect. Our server was inattentive from the beginning. When our meals arrived, there was no cutlery on the table, so we were unable to begin eating until we flagged him down and he brought some. The meals were also served at different times rather than together. As a result, some of our food became cold while we waited for the remaining dishes to arrive. In addition, no one explained that rice had to be ordered separately. Several members of our group received their entrées only to discover they had no rice to accompany them. They then had to order it separately and wait even longer before they could properly enjoy their meals. This should have been explained when our orders were taken. Our water glasses were not refilled, and throughout the meal we repeatedly had to look for or chase down our server whenever we needed assistance. To make matters worse, the server spilled liquid on the table and used my cloth napkin to wipe it up. In doing so, he also took away my cutlery, assuring me that he would return with a clean napkin and fresh utensils. Neither ever arrived. By the time I was able to get anyone's attention again, I ended up eating my meal with a large serving spoon because I had no other utensils available. Additionally, there was an argument and loud voices coming from the kitchen, which made us feel uncomfortable. We were the only patrons in the restaurant at the time, which made the situation even more noticeable and unsettling. Given this, I must ask why the service was so abominable during our visit. I was embarrassed that I had recommended your restaurant to my friends, especially because I have always spoken so highly of Chaa Baa over the years. I hope you will share this feedback with your management team and use it as an opportunity to improve the level of service provided to your guests. While the food itself was enjoyable, the service significantly diminished what should have been a pleasant dining experience.

Great food. Love the pad Thai and jasmine rice combination. Never disappointed with my…read morePickup orders. Place is somewhat small for in-house meals. Always met with a smile by the staff.

Hot and sour soup was among the best I have had. The pad thai was equally as good and the staff…read morewere very welcoming.

A great little Asian café located in Downtown Sackville!…read more Song's Chopsticks is a casual Asian eatery serving up a very streamlined menu of Korean and Thai dishes and sushi (Saturdays only) too! They took over the former Dancing Dogs Café space. The food offerings served her include Bibimbap, Japchae, Bulgogi, Song's Spicy Pork, cutlets (chicken & pork), Korean Crispy Wings, Fried Rice, soups (tomyum noodle, chicken noodle), Veggie Spring Rolls, Dumplings, Kimchi, Shrimp Tempura, and Sushi Rolls (Saturday only or advance notice). They also offer homemade ginger tea here. Lunch is $9.95 and dinner is $9.95-$16.50, plus HST. The dining room is cozy, which has several wooden tables and chairs for eating in. I stopped in at Song's Chopsticks for lunch takeout and ordered the lunch special combo ($9.95 plus HST), choices of Steamed Rice or Japchae, Song's Spicy Pork or Bulgogi, and Spring Roll or Dumpling, which I chose the second choice each of the 3 items. The food was hot and ready to go in under 10 minutes. The portion size was good, packed into a rectangular Styrofoam box. The Bulgogi had great flavors consisting of thin sliced marinated sirloin beef & vegetables (carrots, onion, cabbage, green peppers) sprinkled with sesame seeds. The Japchae noodles (clear sweet potato noodles) were cooked firm. The 2 fried dumplings were crispy outside filled with chicken. The food I had was overall very tasty and a good value for lunch, $11.25 total. I would eat here again! FACEBOOK: https://www.facebook.com/songschopsticks/

Authentic flavours makes this a necessary stop. Reasonably priced and the best ginger tea. Another…read moreSackville favourite!

The party tray 5 is more than enough for 4 adults, it could probably feed 5. The rolls were yummy…read moreand had a good variety. We also ordered 2 appetizers: the shrimp tempura and fried cheese wonton. The cheese wonton was crisper and hard on the edges, could skip. The shrimp tempura were basic, nothing special. Service was a bit slow even though we had ordered ahead of time through their app, still ended up waiting an additional 15 minutes.

Terrible service and below average food! Restaurant was not even half full…read more I made a reservation the day before we went to celebrate a birthday and was told that they would bring a birthday cheesecake after we ate. I said, yes, please do that. Did they? Nope! Waiter was slow to take our orders, then rushed us through the meal. Brought main courses before appetizers. Asked us to pay our bill before we even finished eating. I waited and waited for cheesecake which was supposed to be a surprise. Good thing I had a back-up cake at home. Will not go back.

This was the best Pad Thai I've had in years! Service was casual and polite. Portion sizes: huge…read more We had chicken satay (very coconutty), and Panang beef. Would definitely return.

I have never had a bad meal at any one of the four locations I've eaten at (and that includes the…read moreone in Burnside, too, which has incredibly fast service during the lunch rush.)