Great buffet breakfast. Good selection of cereal, yogurts, eggs (?), fresh OJ and other typical…read morebreakfast stuff like fish, meat and cheese. But I repeat, it's buffet style... not normal restaurant. Cost was EU 13.50...eat all you want. At my hotel it was EU14 and it wasn't clear what was included.

Horrendously Shambolic Service!…read more If you want the study of best customer service and eatery experience, go to Mondo to see why it failed that in every category. My mother and I went there for a lunch on the spur of the moment because it looked so interesting and healthy. However, that was wishful thinking. The salad bowls have endless number of ingredients: that became time-consuming to read and decide which one to order like this very entitled customer (more on that in a minute). That also created the problem for the staff who must spend more time assembling the salad bowls to the order. What's more, the very entitled customer in front of me spent more than five minutes discussing with the cashier which salad bowl to order and whether she could substitute the ingredients. The cashier was too accommodating and too loquacious. Oh, gosh, I was fuming due to sheer hunger. When it was my turn to order, the cashier pointed out that the hot dish I wished to order was 86ed. Nothing to indicate that when I looked at the menu board. I had to make the quick decision which alternative dish to order. My hot dish was promptly served while my mum's salad wasn't. We waited about ten minutes before realising something amiss. The guy who was preparing salad bowls suddenly stopped and took over the cash till when the customers came in. The staff was bouncing off the stations without any sense of priorities. My dish was getting cold so I walked over and glared at the guy to finish the salad bowl. Exasperatedly, my mum approached the guy to give the piece of her mind about the shambolic service. When she finally got her bowl, I was finished with mine. Unfortunately, the salad bowl was underwhelming and tasteless. Perhaps they forgot the dressing when rushing through. A guy with two toddlers got so frustrated and angry when his order for smoothie and a slice of apple pie weren't served after waiting more than fifteen minutes. A customer who came in after this guy ordered the smoothies and got them right away. That didn't sit well with the father. Just don't go there if you don't want to wait 15 minutes in the queue to order and another 15 minutes for the salad bowls as well as getting the dishes out of sequence.