I am very disappointed . I wish I could choose zero star. I…read morewas supposed to have delivery between 4:00pm-6;00pm but the delivery guy called me at 6:00 saying they were in traffic at North Vancouver and it would take one hour to arrive to Yaletown They didn't answer the phone when I was calling them. I was waiting for delivery from 4:00pm till 7:00pm . when they finally arrived, I saw my sectional without wrapping. They put the sectional on the ground and started to wrap it up! !!!!!!!! I will never buy any thing from this store!

Recently bought a sofa and two chairs. Very good quality and MADE IN CANADA!…read moreI was amazed with the quality and fair prices. Also remember to ask for discount ;) Highly recommended

We had bought a presale condo and only had the developer's floor plan. Gingerjar senior sales…read moreconsultant informed that it would take 3-6 months for furniture to arrive from Italy. We found a Calligaris table at Gingerjar that we loved however we shared with the staff that were concerned that it may be too big. We watched the sales person take the schematic to her onsite design consultants and she informed us that it yes it would fit. We purchased the table and 8 chairs totalling $24,000. We paid half down for the deposit. When we took possession of our condo we learned that our dream table would be too big for the space. We shared our issue with Gingerjar and after several failed attempts to solve our problem with the sales associate my husband met with the owner. The owner told my husband that we would be charged a 25% restocking fee (as per their website) then have a credit for approx $7,000 in their store. We selected an outdoor chaise costing approx $8,000.00 and we were prepared to pay the small difference. My husband attempted to purchase this item and then Gingerjar changed their story and now said that we were expected to purchase another $24,000. In order to receive the $7,000.00. They held us to the contract and forced us to forfeit over $13k to them. At no point were we ever looking for a full refund, we simply needed an alternative table and they were not interested. We actually needed to furnish our entire new luxury condo and they didn't make any other suggestions. A complete missed business opportunity. Anyone wanting more details, about our negative experience please reach out to me on any of my platforms. *** This review is actually zero stars.

I would leave a zero but that was not an option. In summary, we believe we were negligently and…read morematerially mislead by a salesperson on the condition of a sideboard we purchased. Specifically, this piece had a noticeably misaligned door which according to a comment overheard from their warehouse personnel and in opposition to what we were led to believe during the time of sale, they knew could not be adjusted. Besides the unsightly misalignment, that door will also not stay closed. Now for the details. We purchased this sideboard at a discount as part of Ginger Jar's current moving sale. One door was notably misaligned, which we pointed out and requested to be remedied prior to finalizing the purchase. The salesperson responded that we could adjust the door. Thus, we were led to understand that this misalignment could be fixed through typical hinge adjustment. We furthermore asked that the door be adjusted prior to delivery. The response was that the warehouse staff were too busy, but they would make the request. When the piece was delivered the door was still misaligned, but the delivery person agreed to adjust the doors but was unable to do so. He called the warehouse for guidance and was told that the misalignment was a known defect for this piece, and the doors could not be adjusted. Clearly a completely different fact and in direct opposition from what we were told prior to finalizing the purchase. Had this been properly and openly disclosed upon our inquiry about the door misalignment we would not have purchased the sideboard, no matter what the discount. After delivery and when we learned that the door could not be adjusted, we called the salesperson to describe this breach of contract and discuss a possible remedy. Her response was it was sold as-is and they had the signed paperwork that indicated our agreement. There was zero indication that the salesperson recognized that the condition of the piece and the ability to make adjustments had been absolutely misrepresented. We requested to speak with the manager. The response was that they are too busy with the move and do not have time. A separate phone call was made to the manager and a message left to discuss this matter. We are not holding our breath that any reasonable resolution will be the outcome. We have purchased several pieces over the years from OMG, will we buy from OMG or Ginger Jar in the future? No. Will we recommend Ginger Jar to friends or decorators we work with? No.

They sure can make oak furniture exciting. While they bill themselves as affordable, perhaps if…read moreyou're only looking to spend $250 for a bench, but their dining tables can go for $2,000, especially with the extendable pull out's. But for sure, it's good quality. They've got a massive showroom in the back, by Vancouver standards, as it doesn't look too big from the outside. Near the City Hall Canada Line station. In the front, they do carry some more modern, sleek office desks, and some mattresses on the right that have the full storage underneath by elevating the top part. A bit of an Indian theme going on, with some home ornaments available as well. friendly service, he did some measurements for a hallway dresser that's got some good sections layout. Free wifi here. Customer parking in the back, bonus.

These guys go above and beyond. I ordered a storage bed from them. They really offered a white…read moreglove service. They came on time, They were very courteous and adhered to all the rules that our strata has for delivering furniture. The bed was delivered and assembled competently. The room was cleaned and vacuumed after they finished their work. Wow. Here is the kicker. I had a piece of furniture where the drawers were not closing well. They spent half an hour and fixed it. Who does that? I would recommend this business all day long.

We originally stumbled upon its sister store in Seattle to learn that there is one in Vancouver…read more We had been looking for an "arc" floor lamp with a large swing span and yet a simple / compact design. Many places offer similar type lamps but are either clunky, unoriginal or will make your wallet over $1,000 lighter. We found the one we've looking for at BoConcept. It's a furniture franchise originated in Denmark. The store in Vancouver is on the 2nd level of the building shared by Inspirations on the ground level of the building. It was slight confusing on our first visit because they are 2 separate businesses which share a common centre in-store stairwell. Service was good. Since the only one available was a floor model, we were offered a reasonable 10% discount. A good alternative to sleeker and more stylish Scandinavian furniture in town than the mothership from Sweden.

We have been buying furniture from BoConcept for about 5 years now and we continue to be happy with…read moreit. The thing that makes BoConcept different from just anywhere else is the service that we get (from Paul) and we also like that everything just works together. The look is clean and refined and the quality is quite good as well. We have had a few issues here and there but Paul and BoConcept (and Rick) have been there to help us take care of anything that needed fixing. It's also nice to have an actual designer come to your house to help you see if things will work etc. They will even come during the installation to ensure that things are aligned correctly etc. I would definitely recommend them (and Paul) to friends, and I have.

Worst service ever!!! These people…read moreEven let their friends shop with their masks off and don't wear masks themselves. They are rude and have no respect for covid. Never shop he

i Bought a dinning table set and a bedroom set and sofa set…read morei am very pleased and the price was amazing as i saved $1000 of my Budget Really unique staff from art work to houseware