Some massage therapists are very knowledgeable and treat you based on what you want, while others do what they think is best without really listening to you. They also vary in timing, you can pay for 90 mins and some therapists will get done in 80, others 85, but never the full reserved time in my experience. Im not very outspoken so it sucks when you're paying $120 (not including the tip....) and leaving the place not completely happy/feeling relaxed. There are other spots in town that offer more consistent services (and for much more reasonable prices compared to here). One pro is that this establishment is more professional seeming (announce they're washing hands before/after, give you water and go over some at home exercises to do in between sessions), so not all terrible, just not worth it (imo) for the price. I've tried 4 different therapists here (in my 5 years living in Bloomington) and Tanya G seems to be their best (I never tried Amber but heard good things abut her). Lastly, this one is probably a minor "complaint" and totally not related to the therapists but in one of my last times I was there, as I was waiting to check out/pay, I overheard the front desk receptionist tell the lady in front of me "people typically tip 20%, thats what is usually acceptable" after the lady had said "ooh and tip too" and it made me feel inclined to tip over $20 on a not so great service to begin with (I used to tip $10 there). I don't love this recent culture of pressurizing customers to tip (especially when you're charging premium prices). read more

My overall experience was very good! The greeter at the front desk was very polite and friendly. The facility was clean and well laid out and the waiting area was a nice transitional area to be in before and after my massage. Kevin, my massage therapist, was excellent! He had an exceptional understanding of anatomy, was very pleasant and listened attentively to my needs, and did a great job providing the deep pressure massage that I requested. I was very pleased with this experience! read more

Amazing massage w Chris M. I walked in w back pain from traveling, walked out pain-free and relaxed. Definitely recommend.

Conner really took the time to figure out what I needed out of the season. He then followed up afterward and showed me some stretches that would help me with my problem areas. He was very thorough, and I felt like he did a great job focusing on the areas that were bothering me the most. read more

Scheduling online was easy and I was visiting from out of town and had back and neck pain from traveling. Arriving and being able to use the bathroom and being greeted warmly was great. Everything was quiet, dark and calm which I appreciated. Amber started on time and she seemed very nice. I had paid for a 90 minute therapy massage. I think Amber spent too much time with me on my stomach and by the time we flipped over, I had a sinus headache or some kind of headache and it never really went away. I had to ask for a compress for my eyes to try to help with the pressure that had been created, and I only was on my back I think for less than 30 minutes This was disappointing because I had asked for an arm massage on both arms and I only got a massage on the right arm. I had told her I didn't want my neck or arms pulled and she still used a towel to kinda pull my neck and I didn't say anything, but I wish that she hadn't done that Because I left there with a headache and I do think it was stemming from my neck. I did tell her that I had had neck surgery and I didn't want anything pulled. I did not get a hand or finger massage and I told her I was a musician and I Wished she had done that especially because she had hot stones. I was kind of disappointed there was no aromatherapy used of any kind that I could detect. I also did not get a scalp massage and if I did, it might've only been for a couple minutes, which was kind of disappointing. I did appreciate her showing me some exercises in the waiting room but for $210 I did expect a more thorough massage of the front and back of my body. She only put hot rags on my feet. She never massaged my feet at all except for maybe 15 seconds. I think she is a very nice person, but I just didn't feel like the Massage met your price. It was an average massage but not an extraordinary massage worth $210 and I left there with a slight headache, which is always disappointing. I would definitely consider coming back. I would just try a different Masseuse. I'm glad there was music playing because I could hear people talking either above us or beside us and that really bothers me in a massage, so I'm glad that there was music to kind of drowned out people talking. Thank you read more

Everyone I encounter is very friendly and professional. But mostly importantly Conner has helped me so much with my issues and gives great tips for in between visits! read more

I love the space, I love the people, I love the attention paid to really helping clients improve their flexibility and reducing their pain. And Conner rules so I suggest him to everyone! read more

Amber is an amazing massage therapist. Jen is wonderful at front desk. Staff always friendly. Nice atmosphere.

A massage with Lisa is an experience unlike most massages. She's highly attuned to the body, strong, knowledgeable and professional. I've had hundreds of massages over the last many years and I would say that Lisa Keplinger is one of the very best two massages therapists I've ever had the pleasure of experiencing. read more

Therapist listened and then delivered a really focused massage based on what I need. Friendly and professional staff and Kevin is a fantastic massage therapist! read more

That's the Rub is an outstanding establishment. I love my massage therapist Sarah, she is professional, kind and caring. Most importantly is she is highly skilled. I have problems with hip pain and I always feel better, less pain and more relaxed. The staff are very friendly and welcoming. The facility is clean and inviting. I love this place!!! read more

I received appropriate attention spent a fear amount of time communicating with my therapist who actually listen to me and tailored my massage to the areas where I needed some help. I definitely recommend this establishment and plan on returning regularly. read more

When I was unable to make an appointment online I called and the front desk person was very helpful. Emily did a great job yesterday and I woke up pain free for the first time in weeks! She was great and very intuitive. Only bummer is I didn't get to look around your cute store front ( and parking was a bear ) . Very inviting space and very quiet and calm. There waiting area is quite relaxing read more

This facility is always clean and professional. I have never had a bad experience but yesterday was more than just a massage, it was a healing experience. read more

Really responsive to my needs--Conner is a great therapist, and the front office staff is always pleasant and helpful.

This was one of the best deep tissue massages I've had along with the wonderful environment and service from start to finish.

Amazing service and an actual therapeutic session that worked out soreness. Nice environment and calming aftercare. Will definitely be back and already making referrals! read more

Excellent service from start to finish and I feel so much better than before I came in!

My partner booked me an appointment for my birthday a few weeks ago. I had never had a professional massage before. He signed me up for "The Rub" I believe, which is a 90 minute session. Emily made me feel 100% comfortable. As a person who has touch anxiety and trauma, I couldn't have asked for a better first experience. I specifically like the hot towel at the very end. Afterwards, the massage therapist sat down with me and talked to me about my massage and let me know how I could benefit from more sessions. I was even asked if I'd like water or tea when I come out. The room you enter from and end in is a super relaxing, dark room. I like that you don't come right out into a fluorescent lighted area. Definitely a 5 star rating from me ! read more

The experience was very good. The shop was not easy to find but once I found it all was well. The staff was friendly and helpful. Tanya was excellent as usual. The rooms were clean and spacious. Atmosphere was very relaxing and tranquil. read more

My masseuse was beyond good and I find this place to be much more relaxing than other massage places--it's very Bloomington. Like a comfy home from home. read more

Great Facility and Great staff! they are very professional and explain what they are doing and always make sure that you are satisfied with your results. I highly recommend them! read more

My Message Therapist, Jessica was very skilled and listened to my specific issues I wanted to address. She showed me stretches to help with my shoulder in between appointments and checked in throughout the message about pressure and my comfort! read more

Olivia was professional and polite as always. She was able to address areas of discomfort requiring therapy.

Terence is a very professional, top-notch therapist who helped relieve my shoulder pain. I highly recommend him and all the other great therapists at That's the Rub. They take their profession and your wellness seriously! read more

BEST MASSAGE EVER. I've been to 5-star resorts and spas around the world, and yesterday's massage was just the best. Sarah knew moves I've never seen before that released the tension throughout my body. You won't get the spa experience (robes, hot tub, sauna, etc.), but you will get an excellent massage. I usually only get one or two massages a year, but I'm coming back in two weeks. read more

One of the places I'm going to miss when I graduate and move away from Bloomington is That's The Rub. Since my last update, Theresa DeBuhr left to a different state but she sent me Krystal Hoffman's way. Krystal is fantastic, but books out way in advance so make sure you schedule accordingly! I still come here for Carla's fantastic esthetician services as well! Every time I book an appointment with Carla, I'm amazed by her memory. I appreciate the attention to detail in her work & her top notch client relationship management skills! I'm excited that TTR is expanding - I believe with a dedicate esthetician space and a workshop space! 94/365 read more

Kevin was so respectful of my boundaries. He always checked up on me to make sure I wasn't in too much pain. He adjusted the massage when my arm bothered me too much. He educated me on what he was doing and why I felt pain where I felt it. He even gave me extra time. He also gave me stretches to do to help relieve some of the pain and keep my muscles from tensing up. read more

The experience was perfect for someone that hadn't had a massage in a while. Conner did a great job explaining his methods and teaching me about my body. The entire process was convenient and easy to navigate. read more

I was in so much pain. I had become used to it and didn't realize how bad it was until Sarah unlocked everything. I'm just so grateful.

I was very tight in the lower back area. Lexie concentrated on the problem Rather than rotely completing a full body massage. It worked! I can stand up straight again and my pain is gone. Thank you Lexie read more

Elise didn't stick to a script, she found what was needed and soothed it. I felt she was tenderly treating me as a unique individual, with asymmetric issues. Bravo! read more

Everything about the place is excellent! Front desk, every person I've come in contact with----the whole air about the place is conducive to relaxation! read more

This place is amazing. My massage therapist was very professional and effective. I have a couple of serious issues that she helped me with in my very first session. Very clean and a nice atmosphere read more

Tough place to review. Just kidding, I didn't have to think twice about giving 5 stars. Frankly speaking, this is one of the better places to get a massage in the Bloomington area. There is a huge variety of services and I'm sure anyone can find something they enjoy. That being said, it's a bit pricey. Of course, it's always a good feeling to be supporting local businesses. Shout-out to Parker! read more

I've only been once but I know that I will be a long time customer for years to come. Gabrielle is the best massage therapist!

Both times I went it was very professional and the masseuses helped answer all my questions throughout the massage, even giving me some advice on how I should take care of my body to avoid injury/stress/tension. Very patient people and overall had a safe, relaxing vibe. You might have to ask for your tea at the end because they'll forget to give it to you. Parking is street or in the Morton Parking lot (1st hour free, 50 cents/hr after that) read more

i had a GREAT experience here. This was my first real professional massage where you get naked and i don't think it could have gone better. i came from california to visit a friend for spring break and i treated her for her birthday. we both got hour long lala massages. the wait time was brief and i had an excellent/thorough conversation with my masseuse over my body and needs; places that needed extra attention (like my shoulders from having terrible posture) and places that were more sensitive. i went in feeling really safe and there was hot tea waiting for me when i came out. i would def consider coming here again if/when i'm back out in bloomington. read more

THE BEST MASSAGE EVER! Very personalize experience. The therapist really listen to what is bothering you and work to make you feel better. Thanks Lisa and Jim!! read more

I recently booked a facial & brow wax with Paige. Paige is amazing & so talented. She addressed all of my concerns & provided an incredibly relaxing service. I left feeling so refreshed & informed of how to care for my skin moving forward. I highly recommend any service with Paige, she was great! read more