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    Thayer & Associates

    2.3 (19 reviews)
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    Services - Thayer & Associates

    Property management

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    8 months ago

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    1 year ago

    These folks don't think that it is important to respond to emails or telephone messages. I guess they must all be at the beach.

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    11 months ago

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    5 years ago

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    3 years ago

    Very unresponsive management. You may need to get a lawyer to get a response. The maintenance guy is great.

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    Southpaw Residential Property Management

    Southpaw Residential Property Management

    (7 reviews)

    North Cambridge

    I have been very impressed with Kyle Cabral and his team in their high competencies in managing my…read morerental property. As someone who used to manage my property (from long distance), I knew the pain and efforts involved in dealing with tenants...and honestly..after a few years, I wanted nothing to do with managing a rental from far, far away. I remembered calling and leaving a voicemail message with Southpaw about my desire to find a property management company to help me rent out and manage my unit...and..to my surprise, I got a call the same day back..and all within several hours when I totally wasn't expecting it! Within a few days...I worked with Kyle to sign my rental agreement, provide him information and access to my rental unit...and the unit was already rented out...all within 24 hours of signing my agreement to have Kyle manage my property! Wow..I was impressed! What impressed me more was Kyle's ability to manage rental properties. He took great care of tenants and property owners alike. He's fair..and not just siding with either side. He is not hesitant to tell me as an owner what I needed to do to make sure my tenants are happy (and he's happy to do the same to keep me happy dealing withe thing from repair to HOA as well). I am also very happy to see that...with Southpaw...the need to manage my rental property or handhold anything..is pretty much nil! Kyle took care of everything! And..I just saw..that I recently gave a consent to continue renting out my unit/extend rental offers to my current tenants..and he already had them signed extending for another year of rental at my unit ahead of expiration of an existing lease! That's a testament to Kyle and Southpaw's competencies and proactive approach to management! I love it that..for once..I can really sit back and trust that Southpaw can handle my rental on my behalf! For a long while, I worry about having to sell my unit if the property couldn't be rented out..but with Southpaw...I didn't have to worry about sale of my property anymore..because true passive rental income from this property is now a reality for me!

    We had the pleasure of working with Boston Capital Management for the past four years as tenants…read morefor one of the properties they manage. I can't express enough how wonderful Kyle, George, and the entire team at Boston Capital Management have been. They are professional, courteous, highly communicative, and respond quickly to any needs. Thanks for a wonderful renting experience.

    Real Property Management Commonwealth

    Real Property Management Commonwealth

    (10 reviews)

    East Cambridge, Kendall Square/MIT

    Real Property Management Commonwealth is one of the most pathetic property managers I have ever…read moredealt with in my decade of living in the Boston area. The landlord hired RPM-C after we first moved into our apartment (within days) because of multiple issues - including Central AC needing to be replaced, pipes leaking, and washer/dryer leaking and broken. Over 3 months later, none of the above issues were fully addressed. Specifically the Central HVAC needing to be replaced (above upstairs bathroom). All the while, communication was horrible. Contractors were showing up at 7 AM unannounced, property manager nowhere to be found, texts messages unanswered. We were forced to manage the property and manage the project, all the while without access to an upstairs bathroom and AC during hottest months of the year. We eventually ended our lease early due to the ongoing feud with landlord (landlord refused to discount; was likely fed false information from the property manager). Upon exodus, the property management group had the audacity to blame us, the tenants, for all of the issues, byproducts of the issues that we inherited upon entering the lease only 3 months prior. They covered themselves by blaming us, and we did not received our security deposit. You are better off managing a property yourself than employing this pathetic excuse for an organization.

    I am renting my condo for September 1. I wanted to get everything done and finalized for a lease…read morefor the tenants I found and REAL Property did an amazing job about making the process sooo easy for me. They created a very professional lease, they honestly take care of everything! They answered all of my questions and were very, very informative when it came to things that I was unsure about. I was lucky to have found my own tenants, but they can provide candidates as well. They really do everything. I worked with Bud and Glyn. Both super nice guys. They definitely know what they're doing. They got back to me so fast and everything was done within 24 hours. Quite impressive. If you want to rent your place or make sure that it's in good hands, use this company. They won't let you down. Reasonable prices and now I can kick back and be an absent landlord:) Thanks REAL!!!

    Bayside Realty

    Bayside Realty

    (54 reviews)

    Central Square

    I've known James Harrison for quite some time and have had amazing experiences working with him and…read morehis team. He rented out my condo for me while living overseas for about ten years. I previously tried to do this myself and it was a very frightening experience, with unpredictable tenants. In all the years James had worked with me, I had lovely tenants who took care of the property, paid in a timely manner and alerted me if something needed to be fixed. Coming from a position where I thought foreclosure might be an endpoint, it was a huge relief to work with Boston Bayside Properties. I eventually sold my condo to move out of state and James and his team couldn't have made this process any smoother. James is extremely knowledgeable and a strong negotiator. The condo didn't stay on the market for long, about two weeks, and basically sold after the first open house. There was a quick, painless close and I along with the buyer, were both very happy with the sale price. Thank you James, Lydia and Michael and anyone I might have worked with over the years for all you have done. I really appreciate all the help you've provided. I'll sincerely miss working with you. -Kathleen Knapp

    I beg you to PLEASE use any other realty company - even a 12 year old would be more professional…read moreprobably. Signed our lease AFTER already submitting an application. Rudy told us we can drop off our checks the next day. He then begins not responding to texts and after 2 days says the landlord needs time to think ( this should be done prior to signing the lease). He then says we can bring our checks in. My roommate then brings checks in ready to go and requests a copy of the signed lease. Rudy informs us the landlord will not sign the lease until move in day. We demand to know why ( as legally, this leaves you with no support if the landlord decides to give away the apartment or change his mind even the day before ), and he responds with "that's just how it is". We ask him the next day when the landlord will sign the lease and he tells us that actually the current tenants Friend will be moving in - mind you we already signed our portion of the lease and would've given checks the day before this had the landlord signed the lease already as requested. This is wildly unprofessional and I genuinely think I could be a better realtor with my degree in health science.

    GO Management

    GO Management

    (17 reviews)

    North Cambridge

    There is no way to reach anyone. They made unauthorized charges on my account and have billed me…read morefor services I never use and cannot use.

    Update** 1. No, I…read morecontacted Go management Emergency phone number, still had contact history in my cell phone. 2.the maintenance guy Lincoln TOLD me that he was in RI can't come back on time, isn't GO management called him? Are you trying to push the responsibility to me now?! 3.there was a hole on the wall and also I sent email stating the floor is not level, apparently it's not safety issue. 4.I DID AND I STILL HAVE ALL EMAILS I SENT TO YOUR COMPANY 5.I am not satisfied with service, I don't think there's a need to raise the rent. 6. ITS YOUR COMPANY SENT LINCOLN HERE OH MY GOD 7.when I moved in, no one ever told me that is a zone control. The maintenance Lincoln actually refused to turn on heat on April also yelled at me, and due to MA law, it is illegal for landlord to refuse maintain on certain temperature. I still have all email and phone calls history. I would give them 0 star if it is an option. This company is ridiculous and unbelievable, The apartment on 378 Harvard street is super problematic, There are so many issues with in 2 years I've live here, 1. Hot water frozen at winter, emailed the company many times, they only send maintenance few days later. 2. No heat on winter sometimes, and they don't send maintenance right away, I have to live with friends for a week! The maintenance is in RI and GO won't find other guy to fix it. 3. They don't want to fix anything that problematic but they spending money on painting/remodeling appearance so they can get more tenants to live here. 4. The parking lot next to apartment is super noisy and they only email announcements "please don't turn on your car stereo after 12am." 5. Increasing the rent every year. 6. The kitchen pipe always stuck and when my neighbor complains, they made him pay $200 dollars for fixing. 7. They installed a " thermostat zone control" on my thermostat, the maintenance said " we don't want you to adjust temperature." Casey from GO said, "if you want to adjust temperature, just shoot me an email and I will send ppl to adjust it asap." Oh come on, are you serious?!?!

    Thayer & Associates - propertymgmt - Updated May 2026

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