Very knowledgeable staff, great selection of vape and CBD products. Highly recommended to anyone…read morewho isn't looking to overpay for their vape supplies and juice needs.

Exceptional! Stopped in today and was very pleased with the result. Dave is a no "B.S" guy when it…read morecomes to vaping. He is an expert, knows everything about every product and liquid. He took his time to answer every question I had. His goal is to help you quit smoking. Period. He won't sell you device that won't do that. I bought a "starter kit" from a competitor and basically grew out of it within a week. So Dave showed me what I NEEDED, not to just sell me products. Let me test the device and try liquids. What an amazing customer experience. PLEASE GO SEE HIM!

Absolutely love these guys they are always so helpful and kind to me and if there's something I am…read morelooking for if they don't have it then they will order it for me. They go above and beyond to make sure that the customer is happy. I can't wait for them to be back open I just hope they know that they are missed.

This is by far the best head shop in the 315 I been living here for almost a year and a half and…read morethis smoke shop that just opened up has the best variety of glass and glass pipes, bowls and bangers. I noticed not many smoke shops have replacement glass pieces but they have everything!!!!!! Literally. They also have the best cigar room ever!!!!!!so many different brands to sizes and flavours I was in shook when I saw how many's cigars there are. They have Kratom that people don't find everywhere they have selections on shots powder and capsules. They have all the hookah brands and flavours which I find so good cause not everyone carries all the flavours of the brands they also have delta 8 which I'm a huge fan they have a variety of carts disposables and edibles!!!! And for anyone who likes or smokes nicotine they have by far the biggest Selection of brands and flavours. I highly recommend this shop!!!!!

Excellent selection, service and value. Their prices and services are way better than other…read moredispensaries that I have visited around Syracuse.

From the owner: Located at 109 E Taft Rd, North Syracuse, NY, Herb-Z is a premier cannabis dispensary dedicated to…read moreproviding high-quality products and exceptional customer service. We offer a wide selection of cannabis strains, edibles, concentrates, and top-tier accessories, including glass items, vaporizers, rolling papers, grinders, and batteries. Our knowledgeable staff is here to help you find the perfect products to meet your needs. Visit Herb-Z for a professional, friendly, and welcoming experience.

Very polite and answered all my questions. Got a punch card for my purchase today and with 8…read morepurchases you get a free one!

From the owner: We have everything for smoker You name it.read more

I didnt even realize this shop was in the plaza. I went to Home Depot then the Dollar Tree, which…read moreis right next to Premium Ecigs. I decided to go in and see if they had anything Id like. Turns out, had everything I needed. The lady at the counter recommended a few flavors and had extensive knowledge on the subject. You don't always see that, so I'm glad I stopped in. The prices are very reasonable and competitive. The displays looks great, shelving and the glass cabinets. It was very bright and open room, very welcoming. Everything looked cleaned. If you are looking for some ecig products and want a great staff interaction, go check this place out. You would be hard pressed to find some place better.

Great selection of juices, all searchable by ingredient through tablets on the counter…read more Knowledgeable and helpful staff. I don't know why anyone would go anywhere else.

Knowledgeable! So friendly and just fun.. he is quite the man and knows his stuff. I have…read moreincredible admiration for Phil.

Was a stickler on needing ID, which some would be upset but I actually found it refreshing to see…read morehonest business owner! (Even though I had to walk back home and there again, I truly didn't mind) my parents are both honest hard-working people and raised me with solid morals. Store was very clean organized well great customer service I will be referring others ! Have a blessed day .

The only reason I would give this place into is because of the selection and variety. The service…read moreis terrible and they will sell you the newest cheapest highest profitable item for them even if you specifically ask for something reliable and durable in proven. The manager is rude and they never have the products parts a month after you buy a chamber or battery nothing is compatible with it in the store. Again staff so rude

I had been a customer for years... FAR too often did my "top of the line" e cig break, malfunction,…read morestop taking charge and/or some other electrical issue.. I normally blamed myself, chance or bad luck an gave up trying trying to quit cigarettes. The end of April I bought a new one, well over a $100 for it again and the e cig juice I needed.. I told the saleswoman that all I cared about was durability, that if spent quite literally thousands on my account there since they had opened, when she pulled up my account she was taken aback when saw how many times I've had to completely replace and buy new e ccigarettes, she the sold me a strong, Reliable, expensive ecig along with all bells and whistles I was told I needed. Well over $100 once again.. within 3weeks everytime I tried to take a drag off it it smoked like it was on fire.. so frustrated I said to hell with it an went back to cigarettes.. in August someone in my household had a serious health scare.. she made it.. that night her and I both officially quit smoking for good. At that point I recalled the expensive e cig I had purchased a few months back in April. I came back again to unique and showed the same saleswoman the issue. I then purchased whatever parts, coils, atomizers or whatever she said I needed to just make it work again, I told her I didn't mind just getting a new one if it would be more cost efficient, she said i would savea little money just repairing and replacing and it was a top of the line e cig and be a shame to just replace it. 3 weeks later, when I put the charger in, it read it as though I was trying to turn the wattage up, some electrical problem. The e cig was dead and no matter what I tried it wouldn't read the charger and charge. I called and spoke with the same saleswoman who said "that's weird, well bring it and and if I can mimic it, I'll replace it." I was very happy with that response. When I arrived she immediately mimicked it, yet then said she wouldn't replace it because I didn't have the receipt.. she then pulled up my account and found my receipt but said she still couldn't because I didn't being in the box it came with.. when I told her I have it and only live 5min away, I'll go get it, she said even with the box she still wouldn't replace it, now because the warranty was up from April, it now being September. Besides the thousands I've spent over the years an the fact that it was only a couple days past 6months, when I came in 3 weeks ago I replaced everything, if I ever would've thought there would be a catastrophic electrical problem a couple weeks later I would've spent the couple extra bucks and bought a brand new one. I just didn't think after replacing everything and having it breakdown the warranty would still be void, esp when we're talking about a loyal customer for years, spent countless money countless times, just replaced everything instead of spending the extra 20% for a brand new one, with a new warranty (on Her recommendation nonetheless and was never told the warranty would still run out same as though everything wasn't replaced brand new) Beyond that, she was rude, unhelpful, glib and all around unpleasant. I was calm yet stated for someone whose been as consistent a customer in a business that doesn't normally have repeat customers to be treated in this manner, an to have me leave here with such a bad taste is just bad business.. she then raised her voice and said "I'm Trying to HELP you, SIR!!" Taken aback I responded " I'm not trying to be rude, but I just want to understand what you mean, how is it that you are trying to help me?" She then again said I didn't have the box, an she needed the box for the exchange..smh.. I then again said "I don't understand why you keep bringing up this box?" If I go get the box right now will you do the exchange?" She said no again to which brings us back to how are you trying to help short of being unfriendly? She said well I could call ny manager.. but I'm sure he'll just explain to you exactly what i already explained, maybe if he explains it to you you'll understand." Offended a speechless I said it's just bad business to treat people in such a way when there is so much competition and bid her a good day. . Apologies for the length.. had to get it all out, this was as much therapeutic for me as a warning to all others.. I swear by every aspect I've stated In this review . The guys at the Oswego road one were good to me the couple times I went there.. the one in Cicero on route 31 and route 11, that has never been as smooth, between the person not knowing her job i.e. how to properly cash someone out, how to run their card, lack of knowledge on how the ecigs worked. Or the saleswoman I mentioned above.. for what it would've taken for them to honor a customer's warranty from april, besides all of the above stated mitigating factors or loyalty of said customer over the years, it's just bad business, an that kind of mentality and attitude starts at the top

Great shop! Plenty of options and helpful staff. Good parking too. Even customers were cool. Easy…read morecheckout too. A pleasurable experience.

It's one of the best smoke shops I go to and I'll only go to it's one of my favorites and I choose…read morethis one over any other one. They are the best they are nice their stuff is good quality they're very polite. They're just awesome people. And I'm actually going to go back and get a bong there. And take my daughter and my future son-in-law. Tell everybody that I come in contact with that smokes to go there.

Very nice place customer service is both knowledgeable and very pleasant. I have been to several…read morearound Syracuse and now make Salt city my regular Vape Shop.

From the owner: Here at Cerulean Clouds we provide service and products to accommodate people new and old to the…read morevaping community, as well as current smokers looking for an alternative option or route to quitting altogether. We have an assortment of e-liquid while also providing different devices like basic kits or a more advanced set up.