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    The Aesthetic Firm

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - The Aesthetic Firm

    Nonsurgical body sculpting

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    2 years ago

    My experience was wonderful! Vanessa's knowledge and skill as in injector made me feel completely comfortable and relaxed.

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    Gallatin Plastic Surgery - Your worst nightmare.

    Gallatin Plastic Surgery

    4.0(8 reviews)
    2.7 mi

    Kayla, Now that I've…read morecalmed down, I figured I would write to you directly. I scheduled a surgery immediately on July 31, the day we first met, since I've been wanting this surgery since early high school. The idea of this surgery has been very intimidating for me and I've gone back and forth simply because I've never had surgery before and it scares me. Also, I have a very severe neurological dysfunction (which I mentioned numerous times in our brief interaction((singular)) and trusted your team.) I hoped the surgery would help my symptoms. I was very impressed by the office and the staff (or so I thought). Dr. McDaniel's seems very professional and knowledgeable and I felt comfortable that I found the right team. That is, until you. There was no doubt in my mind this clinic would call me and check in/ remind me of the prep I needed to do, seeing as that's a very basic business practice. They have an incredibly strict policy on nicotine and with a policy such as that, you would think the least they could do it follow up as to not waste anyone's time or money. Your job after all, Kayla, was to ensure that your patients were physically and financially prepared for surgery. But you didn't. And I was caught up in booking bnb's, structuring my life differently with two dogs to have a 15lb weight limit. Traveling to CO and CA. Buttoning up my project in MT. And the kicker? I called the clinic one month before my surgery to ask about the weight restriction. The receptionist had to call me back because she had to talk with Kayla first. And instead of Kayla calling me back and discussing everything in a follow up call, Kayla had the receptionist call me back. She had every opportunity to remind me and because I hardly ever smoke nicotine, I wasn't worried about it. However, my friend gifted me a vape a month earlier and I got fairly stressed with my various projects and responsibilities and puffed it that day. Not only did Kayla not follow up, but the paperwork I needed for the follow up wasn't sent to me until a couple hours before my appointment and I was in Norris with no service and wasn't able to read it until I was in their parking lot. That's when I realized that I had smoked the vape without thinking and impulsively lied to the team about it because I wanted this surgery so bad (and I HATE lying). However, had I received a follow up reminder call, I would have thrown the vape away. Kayla, if I was your employer (for around 20 years I believe you said?) and you knew full well how strict our policy was about nicotine? I would expect you to always be setting a reminder on your calendar for 30 days before surgery regardless of if someone scheduled the surgery 9 months in advanced, 5 months in advanced or 3: it really shouldn't matter. Your JOB is to ensure the patients are BOTH financially and physically prepared. But you didn't follow up, I failed the test, and you got to keep my deposit. With what I believe was a slight twinkle in your eye, you gave me around 10 seconds to gather myself before you told me you'd escort me through the back (so no one had to see me) before escorting straight through the front. Where you had no clients waiting but somehow were "so busy". I walked back in (mind you, this is 20 days before surgery. Nearly one month.) and wanted to talk with Dr. McDaniel's. He was "busy with a client" and you once again, told me about your 20 years of experience and how in all the time you'd been there, he has made no exceptions. Then you did, in fact, escort me out the back. You told me, as I was leaving, that once I calmed down: we could talk about rescheduling. That is, with an entirely new deposit and the full payment for surgery. Between the glimmer in your eye, and no evidence of a follow up call: I lost complete faith in you. You even told me "we had an extensive talk on July 31" (THE DAY I FIRST MET ANY OF YOU AND YOU WERE SELLING ME THE SURGERY) and you felt that was sufficient? Not a chance. If I was your boss? I would see this as extreme incompetency, inconsideration and possibly extortion. Do you like collecting deposits? So Kayla, I'd like my deposit back. And once you calm down, maybe we can talk about changing or removing this review.

    Our experience was phenomenal! I have at 17-year-old daughter who had one breast that was 1+ cup…read moresize larger then the other and we desperately wanted to find a doctor that we both are comfortable with. We are from the Flathead Valley and we are often in Bozeman so we thought we'd see Dr. McDaniel after meeting 2 other surgeons in Flathead county. He was thorough, kind and also had a teenage daughter which put my daughter at ease. We loved our experience and could not have asked for a better outcome. My daughter is a whole new person and feels much more confident about her body now. Thank you!

    SkinCare MT - 3 floors they have a elevator and stairs..

    SkinCare MT

    2.9(27 reviews)
    2.4 mi

    Called ahead to advise was running behind appointment. Emily said over phone staff usually pretty…read moregenerous with trying to work with clients and just to get with technicians to see what could be done. No such luck with the check in employee, after arriving 15-20 minutes late. No apology for the misunderstanding, front desk told it like it really was, I guess. I guess I'm used to people working with you, or at least doing what they say over the phone after the client calls ahead and gets the hope of an exception being made. Makes me feel like telling everyone I know plus ten more people how terrible this place is. Is there any other place in town that has better service? Might be time I start looking.

    I took my son here to get a mole removed on his chin. I had previously had a mole removed at a…read moredifferent dr./office first visit. I should have taken him there instead of trying someplace new. While I like the doctor (Molly Buckland), the practice itself, and some employees there could use improving. One not everyone who worked there was helpful, friendly or that pleasant to us. First visit we arrived on time and had to check in in the entryway, then we were sent elsewhere to check in again for some reason. Even though I filled out all the paperwork online well before our visit. Then we sat in one waiting area for about 40-50 minutes. Before someone came out asking who we were and said that the check in didn't show us waiting. When we did get back to a room we had a consultation basically. That went fine minus the fact we had to schedule the procedure for another day. That's another time he had to take off school or work. We were even asked if we would like an estimate. I replied "yes that'd be great." We went back to the second check in area and paid our bill in cash and made the appointment for two weeks later. While waiting for his appointment I never received an estimate. So I called first and left a message about me waiting for an estimate and asked for one and never got a response. So I looked up on the SKIN CARE MT website and went through all the info and found something that said $200-$800 depending on the procedure. Then I called back day or two before the appointment to get a better estimate and was told that it could be $400 or more. That's fine I actually expected to pay about $450. But was told they really couldn't say exactly how much. I let it go thinking that it would probably be around the amount I originally thought. Day of appointment arrives. We show up on time. Check-in is slow again and had to check in two places again even though I filled out paperwork again two days prior I had to do it again in office for some reason. Then I was told we had a balance due. Um, for what I asked? We paid for the first visit when we were here last. They said they would look in it and sent us to the waiting area. Wait wasn't very long this time. We got back he had his procedure and everything went fine, no complication, just a regular mole removal and it was fairly quick even. Went to check out and was given a total of......$950 something!!!!! So I asked ok is that with the amount we paid last time included?! "No that's just for today. I was able to see that you paid for your first visit." Oh thanks for letting me know. That's a far cry from the $400 I got when I called. And it's even SIGNIFICANTLY MORE than what was listed on the website of $400-$800. Now I'm pretty irritated, shocked and surprised. I did express that I was surprised by that cost but went on and paid $500-600 in cash and $200-300 on a card. They said they would bill me since a paid over half. Fine. Whatever. Made an appointment to get his stitches out in one week. Got to this appointment and my son actually said to me "are they gonna charge us another $900 today?!" I said they better not charge us anything or I'll take those stitches out myself." The check in was slightly faster. Waiting was about 10-15 minutes. Got back the assistant (for lack of the correct word....I'm not sure sure about her actually title sorry) "hadn't removed these type of stitches" so she needed help learning. It seemed a bit difficult for these two to get them out. Afterwards my son said it "really hurt. She was really pulling hard." And he's a tough footballer who doesn't complain of pain much. Thankfully no charge! I will NEVER go back here! The slightly attitudy Judy, the little troubles, inconveniences and them not getting me the correct estimate as offered all compounded for me and the final outrageous fee was really the last straw.

    Photos
    SkinCare MT - Front of the building you can't miss it

    Front of the building you can't miss it

    SkinCare MT - Some new equipment. They explained throughly to me .

    Some new equipment. They explained throughly to me .

    SkinCare MT - The cozy waiting area

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    The cozy waiting area

    The Aesthetic Firm - medicalspa - Updated June 2026

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