My dad spent three years at The Lakes Senior living before he passed away recently at nearly 88…read moreyears old. The quality of his life during his last three years was exceptional at The Lakes. The care he received was unparalleled for this type of facility. The owners, Helen and George, are hands on. My father came to the facility, overweight, in poor health, lonely and depressed. Almost immediately after coming to The Lakes, his attitude changed, his health improved and he began to lose weight. After a few months, he was a completely different person. He was happy, healthy and once again engaged. I can't thank Helen and George enough for how they improved the last few years of his life. If you are looking for a clean, caring and exceptional facility for a loved one, I would absolutely recommend The Lakes Senior Living!

This is a wonderful home for my elderly father. It is an extremely clean and safe environment…read more Helen and George are amazing caregivers, supportive, caring and extremely attentive to the residents needs. My dad has his own spacious room, and he gets three very healthy and delicious homemade meals a day. The home has a beautiful yard with lots of fruit trees. I'm so happy we found this wonderful home!

There are no words to express the gratitude I have for the care provided to my father by the TLC…read morefamily. Prior to TLC my father was in at least three "memory care units" where lots of promises were made regarding the patient-centered care that would be provided and the expertise of handling any difficult behavioral problems that come with the progression of Alzheimer's. As a nurse practitioner, I thought I had done my due diligence with researching the facilities. I was wrong. With the covid shut down in March 2020, many of the facilities housing elderly took advantage of the fact that families could no longer check on loved ones physically and a lot of negligence occurred. My father was moved three times during this time as I tried to find the best care. What did Tender Loving Care provide that these other facilities did not? 1. As with any patient with dementia, moving them to a new facility can be very difficult. The transition can cause them to progress in dementia and not recover. It can increase behavioral disturbances during the adjustment period. My father was already having issues with agitation when needing to have his brief changed/bathing so the staff already had their hands full when he came over. Dr. McGivney and Kerri were amazing and worked very closely with me to make changes to his medication regimen to reduce the behavioral disturbances to allow the staff to care for my father. Once he was stable, the doctor would reassess with the goal of reducing medications as needed depending on dad's response. There is not one facility out there that I know that would spend this individualized attention with a patient. The staff is watching the resident daily and reporting back to Kerri and Dr. McGivney on medication response. 2. The staff truly got to know my father and what he liked. When they asked for the list of things he liked they actually used that information to learn how to get him to engage with the community. I would come in to visit and he would be in his "office" writing for work. He would be at the desk reading the newspaper while the staff was also sitting with him engaged with activities. Staff found out he liked to organize and clean, they would have him helping them and encouraging him, meeting him at his level . These were the biggest differences between TLC and other institutions. My father felt safe, happy, and content here. 3. The amazing backyard/courtyard for the residents. Lots of natural light inside the house. Previous facilities promised he could freely walk outside in the locked outdoor courtyard yet at each facility I would find out from my father they were all locked and a loud alarm would go off thus my Dad not wanting to go out. He loved being outside and this was the reason I had chosen those facilities !! At TLC, it was truly open and unlocked so residents could freely go outside in the backyard. This is so critical especially with the COVID shutdown that residents can get fresh air and sunshine. 4. Maintain all the COVID precautions. 5. I could go on and on with all the little things the staff did to let me know how much they cared for my father but there isn't enough space here. Thank you TLC for everything

My mother was at TLC for two years before she died 3 months prior to her 99th birthday in 2014. My…read moremother was in relatively good health, of sound mind, but very frail, needing 24-hour care due to her advanced age. TLC provided this care with exceptional attention to detail, with much affection & respect shown to both my mother and our family. The TLC Staff made a potentially difficult situation less painful for us. We consider our Family blessed to have had the McGivney's & their staff in our lives. Thank you TLC!

Oakmont of Las Vegas is a wonderful assisted living/ memory care community with a warm, caring…read moreatmosphere. They offer a great variety of activities that keep residents engaged and having fun. A special thank you to their ED Heather and her entire management team who truly cares about the residents. They all take the time to listen, show genuine compassion, and goes above and beyond to make everyone feel supported. Highly recommend!

The team was amazing. The facilities were clean and updated. I can't say enough good things about…read morethis place. If you're considering having your loved one stay at a assisted living facility. This is the one for you.

Excellent care for my visiting mom. Apologies for the late…read morereview. I sought help from BrightStar when my mom needed care during her visit to Las Vegas. From the first call, every team member was kind, compassionate, and responsive. They provided wonderful care in June and July of 2024. Should I return to Vegas, I wouldn't hesitate to hire them again for her elderly care. Thank you all.

We had Nurse Cher coming daily to check on my mother while we were away on a trip. She came daily…read moreand checked her vitals and her wellbeing. She was personable and super friendly, making all of us and especially my mother feel comfortable and that she was invested in her. She was readily available and checked in with us to make sure all was well. Would recommend this company and 5 stars to Nurse Cher for being a wonderful, caring human being!

We toured the facilities and were thoroughly impressed by the staff and the overall environment. Of…read moreall the locations we visited around town, this one stood out as the most welcoming and professional. However, the main reason we ultimately decided to look elsewhere was their health department grade, which raised serious concerns about safety and cleanliness. I do believe in second chances, so if you are reading this review please keep in mind the date of the grade. Hopefully in the future there is someone else in charge. Do better Legacy House, these are our elders.

Wow. The reviews here are cut throat. Sorry but I don't think they are all accurate. We moved my…read moremother in law here just over a year ago. The move in process was super easy. We had a coordinator that unfortunately isn't with the company anymore. But we met the new coordinator yesterday and she's super nice and seems to really care. We went for one of their events the luau. The place was packed. The employees were all smiling and having a great time. They are very approachable to people questions and needs. The director and assistant director were of course around to answer questions and are super nice. My MIL loves it here. They take care of everything for you. It's like a docked cruise ship. Everyone should really give it a chance to see what the raves are all about.

My father was only there a short time before he passed away but in that time, the staff was very…read morecaring and helpful. They were more than willing to put up with my grumpy German Dad and even got him to start joking and laughing again. The med. tech in the Citrine building found my Dad unresponsive and worked tirelessly to try and revive him. She was caring, compassionate and was visibly upset when my Dad passed away. He received excellent care during his short stay there and I would not hesitate to recommend this facility. It was clean, well decorated and the food seemed to be very good!! The activities director was a laugh riot!! Zach the intake manager was very helpful in getting the paperwork going and helping in any way he could.

Needs renovating. Needs new staff especially the management. There are a few that try a little…read moreharder but they only care about the money. The staff are poorly trained watch out for the med techs they dont have much experience and training is a joke. One actually gave me a lethal dose of someone else's methadone. I dont take it. I was there for 4 months mgmmt treated me with no respect especially Marcus . After nearly doing after being given methadone not one of the upper managers came by and so much as said I'm so sor=y. Food tucked but new chef was turning. It around. I will say kudos to Sierra and Felicia and ok Zach. They won't work. Wiith you at all on financing.

Great cinco de mayo party! Great food , great margaritas, great servic, great entertainment. Loved…read moreit!

My wife and I searched several retirement communities before discovering Carnegie Heights. We are…read moreimpressed with every facet of this facility. The staff is knowledgeable, professional, well prepared, kind and friendly!!! Facility is impeccably clean, food is terrific!!! Thank you to everyone at Carnegie for making this move so smooth. Special thanks to Steve, Val, Donnie, Michelle, and Cassie.

Anyone on the fence?? Plaxia cared for my mother, Virginia aka "Sam" for the last 7 months of her…read morelife, which ended on Dec 29, 2025. I have nothing but gratitude and respect for Chip and Eden. It truly is top down management, the philosophy they have carries through to the staff. the belief that the normal "Hospice cocktail" is the last resort, is what made me appreciate how they cared for my mother. It is care and kindness over medication. My mother felt like she was truely at home, during her stay. They always had her comfort in mind. I can tell you she was not an easy person to please, and could be nasty at times but she really loved the people and her stay at Plaxia, thank you

Plaxia Care Group Home offered wonderful TLC to my 80-yr old sister in law who suffered from…read moreDementia. The owners Eden & Chip are compassionate individuals who are very involved in the day to day care. The staff are amazing, always attending to the needs of the clients and the families visiting. Staffing levels and food services are also great--its a happy and 'homey' environment. I am a RN and did lots of research before finding Plaxia. It was the perfect spot!! If you cant visit, there is a home number to call which is always answered* I cannot recommend Plaxia enough **

I am a vendor for the Silver Sky and the staff is absolutely amazing! They treat the tenants…read moreamazing and the facility itself is top notch!

After missing several appointments which I verified all of them well in advance, yet again they…read moremissed another drop off appointment for my stepdad. He cannot walk or I would have driven him myself. Instead, I choose to meet him there and nothing.