Every time I've gone in it's been a wonderful experience. Knowledgeable staff, healthy animals with…read moreproper inclosers. Never had a lick of trouble with anything I've ever gotten from this store. Also, the comment from Jose below is someone who was butthurt because the owner, who is a woman, knows more than him and thus it hurt his pride. FYI this is a story that STILL goes around the gossip mills here in town. R.I.P Jose.

Best store in the area, by FAR...No real comparison for knowledge or availability...The owner is a…read morea very nice lady who is more then happy to spend however much time you want to explain the animals and the care required to you. I have worked with exotic animals for over 20 years and tropical/salt water fish for longer, this lady is by far the most knowledgeable in the trade in this area. I would recommend this store of any other in the area for any of your needs. Pet Stores should be looked at more for the quality of the animals and the knowledge of the employees then the bright shiny lights and employees that don't know the difference between a guppy and a ram. Jose, apparently doesn't know the difference.

My dog acquired fleas & got razor burned in 3 places. They've gone downhill. I used to recommend…read morethem.

This PetCo store was attended for no other reason than it was Black Friday and they had some pretty…read moregood deals available. It was nice to be greeted at the door by staff as this is something I believe is a dying trait. They guided us to what we were looking for and came around a few times asking if we had any questions or needed additional assistance. It was not as though the store was vacant of patrons, it was quite busy for a pet store and we still received impressive service. The store was clean, well stocked, and the staff were polite and knowledgeable. Hands down the best experience I have ever had at a commercial pet supply store.

Such an asset to Burlington. Great products for animals with decent pricing. They love dogs and…read moreare great to ours when we bring them in. Clean store and good product. Highly recommend.

UPDATED REVIEW: I left a negative review a couple years ago because so many fish were dead or…read morelooking bad, but last time I went, much more recently, it seemed WAY better! I came in with an empty tank to get help selecting a lid and the cashier was really helpful and patient despite my cluelessness regarding exactly how to take measurements. I took a peek at the fish and they seemed a lot better. Thank you guys for helping me with my tank!

i have always had good luck and help here staff are friendly and know about the animal'sread more

If you have a small pet (mouse, gerbil, etc.) or fish, this place is great. Unfortunately, they…read moredon't carry products for cats or dogs, but the owner is very nice, friendly, and helpful.

This is such a fantastic shop! The owner goes out of her way to make suer you have exactly what you…read moreneed. She is friendly and very knowledgeable about the animals and their needs. When I have been there and they are out of an item, she orders it right away. The other employees are also very helpful. I would highly recommend this store for your small pet and reptile needs!

Jessica did an absolutely fabulous cut on my little 4 1/2 month old Shih-poo. This was the second…read moretime she cut her. She even tracked me down in the store as I was paying since she didn't give me Heidi when I picked her up. She made sure I was happy with the cut and asked if there was any thing she needed to change for the next cut. I will definitely be bringing Heidi back. Also, all the other employees are always very helpful and love to see Heidi when I bring her in.

Excellent here. Have taken our dog four times. Always a good experience for dog and his people…read more Amanda is very professional and informative as well as being a great groomer. Will go back for sure.

From the owner: PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in…read morestores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.