I will never use them again... Have just purchased 12…read morelaptops for my business, 2 have issues and do not work. That was 10 days ago. I have phoned (no answer) and left messages, emailed and tried to communicate on Facebook and still no one gets back to me. Once they have your money that's it, no customer service - I'll never use them again! Ive never had such bad service

Need a new laptop, desktop, iPad, mobile phone, or pretty much anything electronic? PB Tech are the…read morepeople to see. They have a huge range of electronics goods from TV's to mobiles, and all the bits and pieces that go with, usually with better prices than other chain electronics stores. Since I discovered the chain a few years ago, I haven't been anywhere else, as their range is better than anywhere else. I've been in half a dozen times and every time I come away with just what I wanted. Also, their in-house warranty is actually worth something, as they do all their repairs themselves, and seem to know a lot more than your average Harvey Norman or Bond and Bond. I'd also recommend signing up to their newsletter as they'll keep you up to date with their frequent sales, making for even better value.

2010 I had purchased quiet few items from Harvey Norman in Henderson Vacuum cleaner, Flat screen…read moreTV, Stereo all round sound,telephones, all those were cash up. I couldn't believe the excuses they made when you had to confront them with one or two of them being faulty. I had returned the flat screen back before warranty expires reason being lightning had struck and blew screen and left a crack on it in the middle, they told me its got nothing to do with them, even thou the warranty was valid, 2nd item Vacuum was Electrolux with their words life time guaranteed on all parts except if it was tampered with, bought it back to them it took 2 months to service they used all the excuses under the sun to not replace it, but couldn't cause I kept all my documents so they gave me the updated model Electrolux and said sorry about the inconvenience if you ever have any trouble with this one just bring it in no questions about it and we will exchange it over with another new one, now that was said in 2015. Well blow me down 2017 the vacuum had a malfunction happening, goes and stops and the digital numbers were blinking on and off. I rung them back have a dispute with a Manager called Joel, told him exactly what was told if I had trouble he said to me and I quote: I promise you Mam we will not exchange machines it is still under Electrolux warranty so we will service this and give you a rented one till it comes back. I couldn't believe my ears, argued it through. His answer was Mam I was not the manager then. I said are you guys documenting everything or is it only "He say, she say". I'm tired being an honest customer and have no bad history with Harvey Norman and I get the run around. I been given a hired Vacuum today by a nice lady Frances who was sent out to deal with me instead of Branch Manager who said he was busy on another call, and it doesn't suck up much on a big house which is mainly tile. my main concern was if I had bought it back after the 2 years what would happen then knowing that Electrolux is a life time guaranteed.I'd hate to think. Frustrated customer. I think so. Harvey Norman do not follow through with there promises just after peoples money. Please these items were not under $500, I'm not rich but if I pay good money I will look after them as well as the warranty's it comes with, which they offer. So this is the FRUSTRATION I go through just to be a good abiding citizen to HARVEY NORMAN HENDERSON.

I came here today as I needed a charger for my ipad. I thought that due to the popularity of Apple…read moreproducts that they would have it in stock. An assistant came over to me straight away and led me to where the Apple stuff was. After rooting around for about 5 minutes, he told me that they had none in stock. He said if it was for the more up to date ipad, they had plenty of them. I thanked him and left, feeling frustated. About a year ago, I needed a case for my kindle - they said they stocked them on the website but when I checked in the shop, they were out of stock. I don't know if I was just unlucky or whether it points to a deeper problem where they are slow at getting new stock in. I must say the staff are quite helpful there and know a bit about technology. It's a good electrical store but I firmly believe JB Hi Fi is the best for this sort of thing.

Jus bought a washing machine from this Henderson store also paid insurance for it - always…read morepreferred them cos of the flybuys anyway, we picked up the washing machine and my son installed it but after the first load we found the water leaked the carpet was wet around the washing machine. I phoned Noel Leeming Henderson where I bought the machine just for someone to come and check if the installation is correct as it cost a lot of money. The lady who answered the phone said she's gonna speak to her boss, came back after five minutes and said I need to come to the store to pay $89 dollars for the technician to come, I said I just bought the machine and installation should be free but she said I need to pay first - I hung up very disappointed. Machine is working well now after getting someone else to look at the machine for free as he didn't do anything but I needed reassurance that the installation is ok.

I got robbed a couple of years ago. It sucks, it happens. I had insurance. The insurance people…read moresent me to Noel Leemings to replace all my electronics. I had a list of 6-8 items, I think. I left with two: a PS2 console, and an Xbox controller. These were the only things on my list that they had in stock. I mean, it's better than nothing, but these pieces of technology do not work together. It took over a week for them to assemble enough of my required items that I could actually play a game. Unimpressed. The staff were polite enough through the whole saga but didn't seem overly friendly or particularly apologetic about my lack of video game playing equipment. I wouldn't put too much effort in trying to come here again. You know who should make more effort? Whoever delivers their video game consoles.

Worst Service! Thursday 25th November 8pm If you want to be…read moreignored; long wait for staff to acknowledge you, not return to help you then shop here. I made the HORRIBLE mistake of visiting this store with a simple request to purchase an item which was in a locked cabinet (10-15min wait) to be told 1 moment I will be right with you. Indian man never returned and Staff were completely ignorant. Not one staff member attempted to check up on me. If I could post this without a star I absolutely would. Pick up your game! Westfield St Lukes Store is by far more Customer Service focused and more friendly.

I got that sinking feeling the other day when I received an email from my landlord informing me…read morethat my flat inspection was coming up. So I got the vacuum cleaner out in a attempt to present my flat in a 'cleanish' matter, when the bloody thing just up and died on me. Resuscitation attempts were unsuccessful, so I gave it a good kick and begged my boyfriend to drive me to Godfreys New Lynn to replace it. I don't know what I would have done if it weren't for this store. Vacuum cleaners from other stores are inherently expensive and having almost spent the last of my paycheck buying clothes (when will I learn!) I didn't have much hope of finding one in time, and that did the job sufficiently. Somehow I managed to turn up at the tail end of their Easter promotion so things were pretty cheap (note that this store caters to all budgets so they do do expensive vacs too if that is what you are after). I was served by a very helpful guy who pointed me in the right direction and I found one that fit all the requirements for a great price, I was so relieved. The guys here are also happy to answer your questions if you have any issues like a major spill and you don't know what cleaning product will work the best. They stock steam mops and a decent range of carpet shampooers. Knowing my luck with spills, I will probably be back in here sooner rather later!

Are you the sort of person that re-purposes childhood toys to turn them into robots that can…read moredeliver you a cup of tea? If so, you probably already spend most of your time in Jaycar so you don't need me to tell you that every Jaycar is a mecca for anyone that likes to make their own electronics, or just muck about with them. They also have a whole lot of electronic devices for people who just want cool things like a mini solar panel for charging an outdoor water pump. The staff are usually pretty helpful, and on occasion have rung around other stores for me to see if they have items in stock if they're not at that store. Unfortunately Jaycar also has a section of "woman's electronics" where everything is pink and glittery. Because, you know, woman only like things if they're pink and glittery. Star off for that.

Growing up I never really spent much time out west, but over the last few years I've slowly become…read moremore and more familiar with what is out there. But it was only really recently that I discovered the outlet mall at Westgate. Located right behind the Westgate shopping centre, this little strip of stores includes the likes of Bendon, a Nike factory store, an all-things-USA shop, and Jet Couture to name a few. The Nike and Bendon stores were two places I was ecstatic to find. Both had a wide selection of products available and everything was pretty reasonably priced. If it is outlet shopping you're after, I would still definitely recommend trying Dressmart in Onehunga first, but if you're already out west and just need new running shoes, lingerie or boardies then the Westgate Outlet will be able to take care of you without breaking your bank! Tip: There's plenty of free parking available both at Westgate shopping mall and in front of the outlet strip!

If you have time to walk around aimlessly looking then Westgate mall is the place for you. I…read moreactually can't even call it a mall it's more like a disorganised shopping centre with everything scattered all over the place. It can be stressful if you are after a certain something and you have to walk around but if you are looking for nothing in particular and are after some retail therapy then this is the place for you. Of the top of my head the shopping outlet has the warehouse, farmers, bendon and shanton. All the shops you find at a Westfield mall just with cheaper prices.