The Staff does well At this facility. They care for both the property and Elders. It is both cleans…read moreand organized and the residents seem happy. This is located in a great neighborhood as well.

I have been to this community several times and have always had an amazing experience. The…read moreresidents are wonderful, the building is beautiful, and the employees are lovely.

Moved dad here 2 months ago and loves it! he's a tough critic and he really enjoys the food,…read morefacility and 2 ladies at the front especially: Ms. Shelia and Ms. Charnett. they really care and look out for their residents.

Food is Bad and they have no waiters - they won't pay them…read more If you ask for another dish or you food is cold, they claim you are yelling at them. Maid service is a joke and they come every 2 weeks for 1 hour - it's not true and the work is not good. The service is not what it use to be and I would suggest to go elsewhere.

The two Safe Haven properties are wonderful places to consider for elders who are frail and need…read moremore one-one attention than many assisted living communities can provide. The staff are kind and caring and the environment is warm and homelike. And the owners are very involved in both places. Nancy Kriseman L.C.S.W

This place is a great alternative to the larger corporate assisted living communities. It's a…read moresmaller owner operated home with a friendly staff. They go to great lengths to make sure the necessary care is given to your loved one. They even have a garden that the residents can tend to and enjoy the "fruits of their labor". If this is a service you're looking for, then do yourself a favor and check them out.

This facility's common areas are very dirty, out dated, and unkept which was the 1st red flag…read more The elevator is always broken. And the care???? You MUST check up behind them and stay on them to ensure things are done and done right! We installed cameras in my mother's apartment to watch them! The apartments are actually ok inside, depending on what floor, but it's everything else that is raggedy! They will sell it to you tho like it's a nice place but the staff are very unorganized and over worked! And the Director Deb?!? Not professional in her demeanor at all! Even the EMT that came to see about my mother after falling said "I would never allow my family to stay here! It's unsafe and they don't care!" I removed my mother but it was too late, She died a few days later... Please don't take your loved ones here! My mother died EARLIER THAN Drs expected because of this place and lack of quality care!

My sister is a resident at Coventry Place, and she absolutely loves it! Atlanta Senior Advocates, a…read moresenior advisory and placement service, introduced and recommended me to the property. Not being from the area, I trusted them because they specialize in working with families in finding the best caregivers and vet each senior living facility to find the best fit. My 62-yr old sister is a military veteran and is independent but needs some assistance with her daily health rituals and consistent administering of her medication. Following six weeks of physical rehabilitation, living independently was no longer an option for her. We toured a couple of other properties around Atlanta, but she liked Coventry Place instantly. We met with the director Christina, who was warm, genuinely friendly, informative and super knowledgeable. I believe that Christina's compassion and understanding helped both my sister and I feel welcome and at ease. I also appreciated that wherever we went in the building, Christina always greeted residents and employees by name, and with a smile. It's amazing how much the little things mean when you are going through such a transition. The facility itself is wonderful--conveniently located, clean, bright and full of residents of various ages, so my sister doesn't feel like an "outsider" given her age. Large and inviting community rooms and exterior courtyard; library/game room; full kitchen and dining room; different chefs and DELICIOUS food! Staff here are great too. They are very responsive, accommodating, and really seem to care about the residents. There are plenty of activities offered and to choose from. Although I live out-of-town, I speak with my sister regularly and she has already made friends and is extremely happy living at Coventry Place. Respectfully, I am at peace that she is safe and given the proper care that she deserves. With so much negativity going on in the world, I'm so glad to share our positive experience and I highly recommend Coventry Place.

I continue to LOVE that my grandmother lives so close and is so well taken care of…read more The staff have all gotten to know her and her cute puppy. They have gotten to know our family too. I love how all of the activities are listed daily in the elevator. Mahjong is a huge hit here. The reason it didn't get 5 stars is because the food has continued to be kind of blah. Hopefully this will continue to improve as they make some adjustments. Even with not the greatest food, the company to time with seems even more important.

Four years my husband and I have lived in Independent,as well as assisted living apartments. The…read morestaff is friendly and helpful. Activities are many and varied-something for most. Caregivers and therapists are available for all. No need to leave to go another facility, Transportation to appointments shopping and outings are available all week. Fitness center is active and helpful and always ready to help different residents. Not perfect but close to it!

Short-term rehab: Bug infestation during the day and night. Short staffed. PT/OT wrote my mother…read moreoff and barely did any exercises with her. Some CNAs were fantastic/others left my mother sitting in a chair without changing her for up to 8 hours. When a person is hoyered out of the chair and back to bed and urine rains down out of the hoisting pad - you know your loved one hasn't been changed or properly tended too. Lots of neglectful behavior.

Suddenly having a loved one need full-time care plunges you into a world where you're a novice,…read morelearning for the first time of all the choices, providers, payers, complications, pitfalls, and confusion of growing old in America. There is no handbook. It's little bits of knowledge you glean from friends, other people in a doctor's waiting room, caregivers, online searches, and AARP magazine. You piece together a plan: not knowing what all is available to you, what to avoid, what's a waste of time, what's going to be the best random choice you'll make, or what is going to happen next in terms of health decline or improvement. You make the best decisions you can, based on basically no knowledge/experience in a chaotic, complicated environment. Choosing Delmar for my mother was the best decision we made - luckily, fortunately, unknowingly. It comes down to, "What will her daily life be like? How will she be cared for, when I can't be there?" No online views of attractive facilities or happy residents can tell you that. It's a leap of faith, entrusting your parent to strangers. So I'm going to use this space to answer the kind of questions *we* had - in terms of what we found *at Delmar* , not the other nearby Smyrna/Atlanta places. For those, I can't help you - knowing teveryone gives the same standard info online, on the phone, in person. Every day I visit my mother, so I think I have a good handle on how they perform. **What care can she get?** This is a little complicated. Because I actually didn't know what kind of care she needed. Or how to determine that. I just knew that she could not live with us and he longer; her daily level of need was too great for me to manage. I was struggling to keep her showered, dressed, fed, taken to doctors, care with medicines & for wounds, much less entertained, loved, and cognizant of what's going on. A full-time job it had become. Even when I'd hire a "sitter" once in a while, I was using that free time to sleep or rest. Delmar helped me understand that they could do the care parts, so I could spend my time with her in other ways. She went into Assisted Living. (I had been so afraid she'd need Nursing Home care - which is a big jump from living on the same farm for 86 years, to basically a room. Though that's what she had, at our house for the past 6 months.) It was A LOT of "assisted" - and has grown to be a lot more, in the past 3 years. They did all the things I had been doing for her. She was still quite ambulatory, but had macular degeneration so her sight was about nil, and was very hard of hearing, so even with aids in, required yelling and patience. They offered MUCH assistance that we did not need. (But have since then needed): - Giving medicines - Getting her to the dining room for meals - Introduce her to other residents - Take her downstairs (for events, beauty shop, appointments) and take her back up - Do her personal laundry and also linens - Explain what is going on - Clean her apartment Eventually: - Give showers - Make her bed - Help her find clothes/dress - Remind her of dentures & hearing aids - Change diapers/help her remember - Walk her to bathroom in the middle of the night - Bring meals / snacks to her room And more. WITH A LOVING ATTITUDE, too. My mother is frustrating. But I've never seen a CNA or dining worker or maintenance person treat her with anything but kindness. Sure, there's the fact that I'm THERE and it could be otherwise when I'm not. But TRUST my mother would tell me! **How can I know things?" Delmar has been INCREDIBLY helpful in sharing what is available, outside of their own care - both free services and paid. They turned me on to how to get VA benefits, which halved her rent for us. Plus Medicare-covered podiatry services and flu shots. (Eventually, Covid.) And HOME HEALTH services to augment what Delmar does. Like, bringing in physical therapy, counseling talk-therapy, nursing visits. **Can we afford it?** It seemed SO expensive to us. But the other, less-great places around Atlanta were expensive, too. We didn't know how we'd swing it. But we DID know she couldn't live alone, nor could she live with us and get the care she needs. CONTINUED at https://mydelmaryelpreview.blogspot.com

Moving here has painless. I feel at home here and look forward to the future. I am very pleased…read morewith my apartment and with making some friends alread.

My 5-Star rating deals specifically with how the Dunwoody Pines leadership/management steps up when…read morethings inevitably go" not according to plan". Recently, my family encountered some issues with a move from one unit to another larger unit. I sent an email to the Community Director, Renatta Hamilton, outlining my concerns. Within 30 minutes of sending the email, she had scheduled a meeting with herself, the Executive Director, Pierre Chism, and the Maintenance Director, Khalif Smith. The meeting was awesome; I was immediately comforted by the concerned and caring response as well as the plan of action that was outlined and agreed to. Within 24 hours, 90% of the needs had been addressed, and the remaining 10% is being handled now. No matter how beautiful a place may be, to me it means nothing if your experience is tainted by inadequate management or unpleasant attitudes from staff. Dunwoody Pines has obviously put their emphasis on treating their residents with respect and dignity and grace.