I left the following message via email and text as there was no attendant present and have never…read moreheard back. Management, Please know that we have chosen to depart early from the Cousin Sarah suite. While we appreciate historical sites and consider ourselves history buffs, this suite is unacceptable. I have attached a few photos of areas needing attention but the most notable was the bed. My husband and I could not stay another night on this mattress. It has no center support and we kept rolling towards the center all night. Additionally it is too soft. Perhaps firmness is of personal preference, however, it truly is past its useful life. It felt as if there was a piece of foam laid over the mattress in order to extend its life. In regard to the photos, a deep cleaning is in order, attention to detail as well as fresh paint and we would happily pay more in order to stay at such a North Carolina landmark. We appreciate your understanding and wish you and your business all the best.

Not staying at the inn but reserved table for 2 for Sunday Brunch. Celebrating 30th wedding…read moreanniversary. Website said listed $38 for adults and had many delicious sounding brunch items. Actual price was $45 and that was way overpriced for this brunch. Food was ok but only 2 choices for main course. All was breakfasty and no protein items. Would not recommend

First, my wife and I would like to acknowledge that this is a local business that lost most…read moreeverything due to hurricane helene, and along with our community we feel for them and hope sincerely they can rebuild That being said, if you plan to book this company for any catering event, in any season, please read their Natural Disaster policy, and know you will be given zero grace and could lose thousands of dollars for an event you did not get to have due to a unprecedented natural disaster. My wife and I worked very hard to save for our 9/27/24 wedding. We knew it would be a rainy week, but no one expected a hurricane to hit our mountain town. We woke to a message from them the morning of the event, as we were evacuating our flooding wedding venue that read "What is your plan for today? Are you looking at rescheduling?  At this point is is unsafe for anyone to be on the roads, so we are wondering what the plan is! Thanks so much, stay safe!" Clearly, our focus was on our safety and our loved ones, and once we made it to safety we knew there was no way we would be having our wedding on this day. We then told our day of coordinator, once we got cell service briefly, to tell everyone to stay home. We understand they spent money on the food, we by no means expected a full refund. But like our other local vendors, who had a similar policy, we expected a partial refund. My advice, book with the utmost caution and know zero grace will be given.m Reply to Azafran response: The reason for a three week delay in requesting a partial refund was out of respect for you and your business. I saw that your kitchen was flooded and decided it would be best to wait to reach out to give you time to cleanup and recover. My wife and I live here, we are apart of this community, we wanted to wait for a more appropriate time to discuss business, seeing the devastation our community has faced, including your business. In my initial email I never once "demanded" a refund. I requested a partial refund, fully understanding we would be paying for the food cost your company had already absorbed to cater our event, given we never received the product due to a natural disaster out of either party's control, we felt a partial refund request was within reason. It is incredibly misleading to label our cancellation message as last minute. At 7:45am we received a message from you saying that it was unsafe for anyone to be on the roads. You insinuated that it would be impossible to cater our event with that message. Again, we were evacuating our flooding venue with zero cell phone service, trying to communicate with not only our vendors, but also our family and friends. Once we received cell service, we reached our day of coordinator, who communicated with everyone to stay home, I am posting this review to let potential customers know that with Azafran they are not sent a contract full of clauses to sign. They are only sent an invoice with a price. It is only on the bottom of the website that you will learn that they offer no refunds for inclimate weather, again including natural disasters. We want future customers to understand that Azafran will show you zero grace and is unwilling to reach a compromise.

Absolutely amazing experience with Liza and her team!! Family vacation in Blowing Rock was made by…read morethe wonderful dinner they made. Communication was great! Super collaborative! To accommodate 9 people is a lot and everyone was dying over how amazing every dish was. The biggest struggle we had was not licking the bowls clean because we knew we needed to keep room for more. Also leftovers were given which was unexpected but super great. Everyone loved all the local aspects of every dish. Knowing it was helping local farmers just made the experience even better. Liza and her team are seriously phenomenal!! If we ever have the chance to have this private dinner experience again in Blowing Rock area, there is zero doubt we will be calling them up again. Still dreaming about this dinner !!!

We love this place! This is the third year in a row we have been back with our family. We've stayed…read morein the condos each time and they've all been clean and well kept. There's so much to do at Chetola and the general Blowing Rock area. Complementary electric car charging is a huge plus! We will be back.

Ten years ago I was married here and it was a great experience.. We have been back now many times…read moreand have stayed in all of their accommodations-suite, lodge room, Bob timberlake room and condo. The Bob Timberlake rooms are the best by far and the price reflects it. We love this place, but have to say that we never really feel like they value their repeat customers. every single time we visit the first thing the front desk says is "Is this your first visit?" Very annoying. Not the fault of the person but I find it so odd that they can't see that we have been visiting their many times! I think there has been a lot of turnover and they definite,y have struggled to keep up with the times and customer service has slipped. But...with that said we still will go back for sentimental reasons and hope things improve :).

We used the catering service for our son's wedding weekend Welcome Party, for 100 people. We chose…read morethe Italian Frescoes buffet, with stuffed mushrooms and it did not disappoint. We also had Potato Boats and Chicken Wings as appetizers. ALL the food was superb (and being from NY, this says a lot!) Kristina Lyon was amazing to work with and our event went better than we could have imagined! There was an abundance of food - seconds and thirds were had, with plenty left over the next day for the wedding after party! Thank you, Kristina and Boondock's for a job well done!'

Their abbreviated menu is quite good. Beer is pretty good. Really like the set up on this place. I…read morelike a place with roof access. I wish they were open more days a week as I prefer this location over the restaurant spot.

This is place is in the most beautiful location. Close to Boone, Blowing Rock and Banner Elk. It…read moreis an expensive option with no tv but the will serve you meals that are delicious. Only about a mile from the Original Mast General Store. Church owned but operates like any other Inn or property.

Terrible management, unfriendly welcome. The facilities were clean and beautifully maintained,…read morehowever we were greeted very rudely upon arrival by the Margaret, the "director". We were herded into a cramped building that we didn't even sign up for, and were told it was the only one available when we never saw another person on property. The so called food that was included was a poor excuse for a meal. The special fried chicken i heard about was ice cold in the middle, and everything tasted bland otherwise. I would not recommend staying here, it seem as though it has really gone down hill since my last visit.

We stayed here in 2018 and again in 2021... while Barbara and Jim owned it! It was AMAZING!!! They…read moreare so gracious and the food was awesome! Place is so clean and decorated beautifully!!! never stayed in a B and B nicer than this one!! Sheila and Doug Cary NC

We really loved our stay here! Barbara and Jim took so good…read morecare of us and we felt really welcomed! This place is like heaven. Beautiful located and everything is so good taken care off. At 17.00 we were served wine and a cheese plate and we got help to find a lovely restaurant for the evening. We were going away really early the next day and even though it was Saturday, Barbara and Jim made us the must delicious breakfast. It felt so said to leave this lovely couple and their wonderful home!

Let me start by saying the views and property are amazing. The landscaping was beautiful and we…read moreloved how well kept the grounds were. But I'm so glad we didn't make our first visit here in the winter. We would have never gotten up to the condo with how steep the roads were. Our condo was clean and well equipped but we won't return because it wasn't convenient to anything we enjoy doing. Also, as a Verizon customer we had no internet. That was unnerving. I think if you plan on cooking, have a 4x4 vehicle, and don't want to do much other than cook and enjoy the views in your condo, this is a great choice. But we are active with our kids and it was a chore to get on and off the property.

We chose this place due to the reviews and the lovely pics of the inside and of the view. Now I…read moreknow why the outside pictures didn't show much -- the roadway to the facility was treacherous. It is definitely not for anyone apprehensive of heights. The road to the complex is extremely narrow that makes me question if an emergency vehicle or fire truck could navigate it. In addition to it being narrow, it is a windy road on a cliff with no guard rails. I had a panic attack on the drive up; thankfully, I wasn't the driver. When we turned to road with the gated entrance, it was gravel, overgrown, and we couldn't even see past the gate. And this was at 5:30pm with full daylight. I was so panicked that my husband thought I was going to have a heart attack. We immediately turned around & made our way back down the horrid road, riding the brake the entire time & with a vehicle right on our bumper who apparently wasn't as upset as we were. Thank goodness no vehicle came in the opposite direction. I do feel there should have been some hint as to this "feature" of the facility. If I had known of this, there is no way I would have chosen this place for our well-deserved restful weekend. We ended up going back home & lost our money.

Blast from the past. Analog keys. Tube TVs & Phones as big as cash registers…read more Our room had a killer 50's pink bathroom and earthen 70s wallpaper & wood paneling. Very clean. Don't change a thing and run by the sweetest lady who was going out of her way to find a biker a room nearby when they were full.

#HurricaneHelene. God Bless Pops and the Pixie Inn! We had been on the road 8hrs trying to find a…read moreway home to Charlotte after evacuating Asheville. No room left at the Inn and no power, but pops was so kind to let us use the facilities and share pillows and blankets and feel safe sleeping in the truck in the parking lot overnight. Just the respite we needed to make it home the following day. We will be back! Love to all those who showed kindness in the face of this catastrophe!