They walk you downstairs into a crowded changing room with multiple other people the steam room was…read moresmelly and I could only last 5 minutes in. Next they layed us on hard marble slabs for the massage which hurt with our bikini on. The staff was nice. The exfoliating was nice. Then we payed for towels and they handed us the thinnest sheets and there were men walking around outside the shower while I was rinsing off. It ended with tea that was too hot to drink even after 10 minutes and the inscents were so strong it gave me and my sister the biggest headache. Staff was nice but lacked giving direction or helping make this a relaxing and calming experience. I do not recommend.

This was nice, but I did not come away tingling and skin glowing as I did from a Turkish Hammam in…read moreIstanbul. There they really spend a long time cleaning and scrubbing you, so that you feel squeaky clean, relaxed and glowing! This was a whole different experience. I was shown into a tiny changing room with lockers. There really is no room to move when there were only three people in the room, that is how tiny it was. Opposite the changing room is the steam room, which I was told I would spend 15 minutes in, but it seemed a lot longer, that I thought I had been forgotten and I poked my head out to be told, another 5 minutes. Also the room starts to cool down as the steam/heat would stop and start. It was nice when it was hot and there was a nice eucalyptus smell. But it was not a relaxing experience as you can hear people talking outside. After the steam room, I was taken into another room with a large stone table which I was asked to lie down on. This is fine until you have to turn around and lie face down, as it is quite uncomfortable having to lie on my forehead on stone! The scrubbing and soaping was lovely though and when they throw a lather of honey over you, you feel like you are floating on air and the scent is lovely. After the washing, light massage and rinsing, they then cover you with mud and leave you to lie there for a while. The whole procedure seems to finish in no time, when you are shown still covered in mud to the shower room, you walk through the corridor that also leads to the steam room and changing room, so not very private if there are other customers. You then have to wash and shower yourself to get rid of the mud. After trying to dry myself and my hair in an overcrowded changing room, I went back out to the seating area, where I was offered a glass of water. This room is very cosy and with subdue lighting and there is a TV on, but I did not take much notice of it as I was sat with my back to it. All in all, it was nice but I had better.

I have been living in Islington for close to two years, and I was still in the look for "my" salon…read more I may well have just found it, with Angelica Retreat :) I had a manucure there, and I'm very happy about it. The products are nice, the service is good, you feel like you're pampered and the therapist take the time to work on your treatment. They also are friendly and the place is really nice, clean and cosy but not too posh so you definitely feel welcome and relaxed. I will definitely test their other services (massages, facials...) and will update this review accordingly.

Honoured to give this place its first review. And what a retreat it is. Cheap and in the heart of…read moreLondon? Winning. I had the 'head in the clouds' head massage and it was only £30 for 30 minutes and it was absolutely beautiful. So relaxing it was almost like a religious experience. They play peaceful music and the rooms have a very clean and peaceful vibe! I'll definitely be back.

The Mandarin Oriental's award winning spa is experience not be missed. From the moment you step…read moreinto the spa with its soundprooofed rooms;orchids with your slippers to the heated massage table-you are pampered and spoilt by the highly trained therapists. Its not so much the treatments that you book for,but the time spent because the highly trained therapists assist you in choosing your treatment depending on your skin type,stress levels and pain threshold- there is no pre-chosen treatment. My latest visit there for the "time" spent cost 230 pounds and started off with a foot massage,plus a full body scrub, a brush and a firm(requested) hot stone massage. The best part is that as the prices are so high the public areas are not overcrowded or noisy. Also if at all possible try and arrive 45 minutes early so that you can make the most of the vitality pool,sanarium,and the Amethyst steam room and the beautiful relaxation area.

An absolutely amazing spa nestling in the basement of the Mandarin Oriental Hotel. I've been…read moreseveral times & its worth a visit if you're looking to unwind, relax or detox. Serene & tranquil, the spa has that contemporary Eastern theme, with dark woods, salte floors, low lighting & good use of flaura & fauna. The treatments include elements from Chinese, Ayurvedic, European, Balinese and Thai cultures. There is a minimum booking time of 2 hours so you'll have to splash out, but if you're looking to pamper yourself or a loved one its a great experience. Guests are asked to arrive at The Spa at least 45 minutes prior to their treatment to fully immerse themselves in the Heat & Water facilities (here's a solarium, crystal steam room & hydrotherapy pool to relax in before hand). Be warned, though this is not an "all-day spa" and has limited public areas, so don't expect to hang out for the day here. I have to say this is one of my favourite spas & well worth a visit. If you're looking for gifts, they do gift vouchers as well as E'SPA Products.

The thermal spa is amazing, loads of different steam rooms, plus a cool array of ways to chill,…read moreliterally. I went during ladies time on a Wednesday from about 3pm and there were only a few other women there. Had the Thermal Spa Experience, which means you can stay for 3 hours. Never thought I would stay even close to that long. I had a few steams and then went for black soap scrub, and back again for more steaming and plunging. Those 3 hours disappeared! Will definitely be coming back. Only negative, 20 minute wait for my 15 minute black soap scrub. Whilst waiting, staff continuously backed and forthed between treatment room and reception, and bits of conversations could be heard about appointments/clients. Not the best, but they did apologise.

We are on vacation and popped into this spa. We loved everything about it. They provided sandals,…read morerobes, and towels. Also they put out water, tea and fresh fruit. It was quiet and enjoyable. We did wish they had a hot tub, but the price was very cheap for everything they gave us! It was perfect after a busy week.

The Thai combo massage by Bour was 10/10 top massage I've ever gotten (and I get one a week so I…read morewould know). This will be my new go-to spot for massages hands down. The ambiance is calm and the music they had in the back while getting a massage was so relaxing and put me right to sleep. They give you some yummy digestive tea after which comes straight from Thailand. The staff is so sweet and prices are so beyond reasonable! Will definitely be back!!!

This place has been there for a long time so we assumed it must be really good. It was very clean…read moreand the hostess was very nice. We received water before and complementary tea and cookies after so that was very nice as well. We had paid for 90 minute massage and didn't end up with one. It was more like 75 minutes. After we said something about that, they tried to tell us that they started earlier, but since I was looking at my watch, which I always do, I said that was not possible. So they gave us a 10% discount which was satisfactory. We went for a couples massage after traveling for a bit thinking we would like to destress on our holiday. I'd say it was a good experience, not great. We'd probably go to a different massage place next time.

Very good experience of sauna and spa. Nice service and great food. Massage is great. Feel great.read more

Went to the women's only Latvian witch ceremony Sauna thing! Was epic ! Hope to see more of these…read moreexperiences on the schedule !

This has become my go to the minute I touch down in London from California. It's the perfect way to…read morebeat jet lag. The baths are phenomenal and to be without a cell phone for even a hour is refreshing. I've been the the New York location and prefer this one... it's less "open" and you feel like you are winding in underground tunnels, full of relaxation! My only complaint was the last time I was there, I got into the baths and they came and got me for my massage maybe ten minutes later. I would have liked to enjoy the baths for longer.

2 stars given for the plunge pools and bath experience itself…read more For the other half of my experience: I booked a couples massage for my husband and myself for our anniversary. I requested a firm pressure of deep tissue massage. While my husband prefers a regular to medium pressure. My masseuse confirmed my request verbally and responded with - 'yes most women actually request a harder massage than the men'. There was no language barrier. I am fully aware of what a quality massage is and feels like- if this massage was even partially acceptable, a quality massage but with light- medium pressure, than I truly would have had NO complaints. - First, I had to ask my masseuse at least twice for firmer pressure, or just pressure at all -Second, majority of the massage was just applying oil to my body- -Third, after asking the second time for more pressure, he made a 'huff' or deep sigh as if in annoyance, and then proceeded to buff more oil on in the motion of what felt like he was trying to give me a rug burn with his forearms I cut my hour massage short by about 20 mins as I was just so frustrated I could stand to lay there any longer. After I spoke to the front desk I was told they were sorry for this and would look into it and have someone contact me. As I didn't hear back, two days following I came in and spoke to the manager Emanuel in person, as you cannot call to speak with them on the phone. I was told that they stand by their massage therapist and that he surely could not have been the problem. They also don't offer 'deep tissue' and as I explained- I would have been perfectly fine with even a medium amount of pressure, via an actual hand massage- just not vigorous oil rubbing. I was very reluctantly told that I would receive as recompense the amount of the massage back to my original form of payment, and was instead given half of that rate. My husband called to follow up as I was away on business and no longer able to promptly contact Aire. They informed him that I will only be receiving half of the massage rate back. This is very bad practice. As someone who would not complain, or leave a massage early, very clearly VISIBLY upset at the time of the massage and while speaking to someone about it directly after- therefore ruining the rest of my experience at the baths for the day, attempting to get my heart rate down and not flustered. As someone who works in the service industry as well- I will be the first one say that a customers personal experience is their own. As a manager who was not in the room- nor did they have my experience, the customer should be taken seriously and believed instead of reluctantly tossed back half the rate when the whole thing was truly unacceptable. I would not come back to this location as customer service is not a priority here, though stated on their policy online that they: *Pursue excellence in the company's goods and services so that its customers and consumers obtain the satisfaction expected of them. * Deal quickly and efficiently with the complaints of consumers and users, seeking their satisfaction beyond mere compliance with current regulations. These policies are clearly not met or adhered to.

The Shoreditch Spa at 167 Brick Lane is an absolute must when you are in the area. Since 2014, this…read moreboutique spa has offered a unique blend of relaxation, professionalism, and atmosphere that makes every visit memorable. The location is perfect, in the heart of Shoreditch, and the walk through the lively and historic Brick Lane neighborhood is a delight before or after your treatment. From the moment you arrive, you are welcomed into a calm, stylish space where water and tea are offered, and only whispering voices are heard. The atmosphere immediately puts you at ease. Whether you want a social manicure or pedicure in one of the relaxing armchairs on the ground floor, complete with an entertainment tablet and even a glass of bubbly, or you prefer peace and tranquillity with a facial or massage in the quiet treatment rooms downstairs, the Shoreditch Spa caters beautifully to both experiences. I have personally enjoyed several treatments here, and I highly recommend requesting Myriam or Timandra. Timandra provided me with a manicure and pedicure using the electric foot file, and the results were flawless--my hands and feet felt renewed, cared for, and polished to perfection. On another visit, Myriam delivered an exceptional Swedish massage. She worked with precision and great depth, easing a stubborn knot in my right shoulder. As someone with double knee and hip replacements, and scar tissue, I was impressed by how attentive and on target she was, tailoring the massage to my exact needs while still ensuring full relaxation. The spa offers a wide range of treatments for both men and women, using only high-quality products such as Dermalogica, Aromatherapy Associates, and OPI. They are also proud to offer the HydraFacial experience, ensuring there is something for everyone, whether your goal is relaxation, rejuvenation, or results-driven skincare. The therapists are true professionals, trained to the highest standards, and they take the time to provide personalised treatments that feel indulgent and restorative. Pricing is in line with other quality London spas, and for the level of service and expertise you receive, it represents excellent value. The building itself is stylish and welcoming, and every detail--from booking to treatment to leaving--flows smoothly and professionally. The Shoreditch Spa is more than just a place to pamper yourself; it is a sanctuary in the heart of East London. I cannot recommend it highly enough. Book your appointment today, and when you do, ask for Myriam or Timandra to ensure an extraordinary experience.

I've been a regular for about 3 years now - it feels like my 2nd home now! My absolute favourite…read moreaesthetician is Danute - she's always done an excellent job with my facials, which is why I always ask for her. Recently, she was away and Yadilene did my facial and I also fell in love with her! Her massage basically sent me to sleep as did my pedicure (I was clearly exhausted already) so I left feeling the most relaxed I've felt in months! I also really appreciate Yadilene educating me a bit about what I need for my skin. They're all such a lovely bunch, even the receptionist Maricela! Highly recommend the spa, but especially Danute & Yadilene. Thank you ladies!