*******Warning from Doctor about this place Very unprofessional and rude staff . Very poor unprofessional customer service with negligence . They used to be good 10 years ago but they are far beyond all professional and ethical standards. No wonder the recent poor reviews and no wonder their desperation by reducing their prices and sending offers ,to attract customers . One of the receptionists at Earl's court named Bella is rude .she talking to her colleague while I was talking with her ! I contacted Headoffice who promised better customer service and professionalism however ,this person continued to be rude . I called to book massage and enquired to use one of the vouchers they provide to loyal customs but she laughed ! I was very offended from such rude and unprofessional behavior .  My understanding is that you offer the vouchers to your loyal customer when they purchase package to use them and I never used any of the 5 vouchers ,so anyone would expect from a presumable professional salon to deal with  customers in a respectful ,decent and professional manner ,rather than such disgusting and offensive behavior ! I contacted the head office again about this person's rude and unprofessional behavior but no acknowledgement or apology !!! They used to be good 10 years ago but obviously they fell very short of the required professional and ethical standards ! As such ,I was honored to go this place again and applied for a charge back through my bank for a refund of all prepaid massages . Avoid and better go to a professional place . 0/5 read more

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I highly recommend this massage establishment. The massage therapist was Amazing. Very nice employees.

One of the BEST massages I have ever had hands down! I am here visiting from the US and desperately needed a massage from the long travel and all the walking doing site seeing. I found this quaint massage spot right by my hotel and booked the De-Stress for 60 minutes with Ibrihim. Ibrihim is an AMAZING therapist. He is a great listener and adjusts when needed. I should have booked 90 minutes! I left completely free of any soreness as he did a combination of stretching and massage which is just what I needed. I highly recommend him and will definitely see him again when I am back in London. Wonderfully friendly staff as well. read more

Amazing services the massages are out off this world ! i always feel so relaxed and my muscles feel so good !! read more

Excellent massage from Marta. She provides an amazing deep tissue/sports massage that customised to suit my aches and pains. The facility was also very clean, comfortable and relaxing and all the staff were very friendly. Would highly recommend read more

The Romanian masseuse was the best! I never get deep tissue massages cause they hurt but she hand magic hands! Totally recommend this place!

This review is based on their customer service only so far. Massages are happening later this week. I tried to reserve online from the US, there was a problem adding my info, and I was unable to do so. I reached out via email to reserve, and after a few back and forths, with prompt responses from Mariana, our reservations have been secured! I'll report back after massages have been had. read more

Great services for a super cheap price. Certainly exceeds all other strip mall pedicure joints in this town with its friendly & competent service, good ventilation (you aren't overwhelmed with chemical odors), and pleasant but not intrusive attention to customers' needs. read more