I am so happy with the bicycle I purchased here, first they made me feel welcome, then directed me to the perfect bike for my size and price range. This bike made me a better and healthier person. Thanks so much read more

I've very happy to give this shop and their personell five stars. I travelled to the Jackson area for a tour on the Natchez Trace and Bike Crossing did the final shipping of my bike back to California. I am super picky about my bikes - the bike they shipped for me is a unique, custom steel Sycip - - and they were super knowledgeable and attentive to detail. Als very nice people. read more

I go biking as much as I can, so SOME issues (however major or minor) will arise. They're always eager to help and super kind and helpful. They often will offer me a drink and will shoot me straight if my tires look good or anything else. That's all it takes is to just be nice and do good work. read more

Brian and his team (Scott, Wyatt, Brandon etc) were professional, friendly and helpful. I ordered an adult tricycle from another dealer and they were able to put it together. I had some personal issues with a cross country move, some parts were defective from the manufacturer and needed to be sent back and replaced, and then some fine tuning issues with the assembled bike and they were super accommodating and followed through to the end. read more

I will never go back to The Bike Crossing again! I took my bike there on 6/20/2020 ( for inner tubes). They suggested a tune up which is $100 plus 14 for inner tubes. I said fine, the bike has been in my storage for 7 months. I called on 6/27/2020 to check the status of repairs and I was told that they were not going to look at my bike until the 21st. I said July? He said yes!! I then said I didn't want to wait that long and I would just take my bike somewhere else he proceeded to yell "Your not going to get it fixed quicker any where else we are all backed up." Any way needless to say don July 1st I picked up my bike and took it to Indian Cycle it was fixed with in 2 hours!! read more

These folks are always helpful! I enjoy shopping here. They have a good selection and a very cool shop. They are very knowledgeable on products and can recommend the product that is best for you. read more

Great selection of really nice bikes. I have bought a mountain bike from them and a road bike, Scott and Giant respectively. The location is really nice and right beside the Natchez trace bicycle/walking trail so it's a great place to test ride a bike and figure out what you want/need. They have a great selection of upper end and entry level bicycles as well as a variety of types of bikes be it road, cyclocross, mountain bikes, or hybrids. read more

After shopping around my local bike shops and considering going with a Specialized Bike, I decided to "trust" the people at The Bike Crossing and go with a Scott Aspect 940. I love the bike, great geometry, great components, and a comparable price and components to the bike that I was already considering. After riding for just 1 hour (on a concrete trail) of getting the bike, I noticed my friend who got the same bike the same day almost lost his front wheel due to assembly of the bike. I know that we should have checked the bikes before we rode, but what if we where young kids and didn't know to check. Not really that big of a deal breaker, but his pedal stripped itself out the same night due to it not being tightened correctly during assembly. Two and a half weeks later he still doesn't have his crank arm. The next day I got a "tune up" to get the bike checked over and to get the derailleur checked for inconsistent gear switching. That night we decided to ride the local mountain bike trail and my rear wheel assembly came completely off the bike and stranded us in the woods in the middle of the night until I was able to get the chain and wheel back together. The next week my buddy and I were riding around the local trails and on the way back, he did a tiny bunny hop off a ledge onto a grassy area and the entire rear derailleur bent into the rim and folded completely upwards and bent the rim really bad. If we can't bunny hop in grass then something is definitely wrong. We have cheaper bikes (Trek 820) that have lasted for months without any problems on the same paths and a lot more overall abuse. After The Bike Crossing had his bike for a week they finally told him to come get his bike. We get to the shop to pick the bike up and they want him to pay for the repairs. His total was $150 for something that should have been covered under The Bike Crossings' own build warranty or Scotts\Shimano's warranty. This is after the salesman said they handle the warranty and that we wouldn't have problems. That night we rode and we noticed his rear rim was wobbling like a hula dancer. Today, we decided to have our bikes looked at by a different bike company with more experience and they informed us of several other problems. For starters, the disc brake system wasn't installed correctly and that it shouldn't have any play in it, our stems weren't aligned properly, our brake lines were not in the correct location, and our derailleur weren't tuned correctly. I will never give The Bike Crossing my business ever again and I will be choosing a different bike company to spend my hard earned money. I FEEL THE BIKE CROSSING DOES NOT HAVE ENOUGH OR ANY EXPERIENCED TECHNICIANS AND THEY DON'T STAND BY THEIR WORK!!!! read more

Really nice store and really nice bikes. I had some issues with my bike originally but Michael Bartley took care of me. He was very helpful when he found out that I was having issues! Thank you Mike! read more

Great, friendly, non-pretentious bike shop close to the Nachez Trace. My friend and I were able to get some repairs done before our trip on the trace. We left the car in the lot for a few days and the shop let us use thir showers when we got back. read more

I am never going back to the Bike Crossing of Baton Rouge except to return my bike. They were totally unprofessional and I felt completely violated by the workers there. After spending an hour getting the bike hooked up and fitted while they made inappropriate jokes the whole time, one worker asked to have sex with me while my boyfriend was out of town and after we complained to the manager he said he reprimanded the worker but there's nothing more he was willing to do. I'm very disappointed by these people and their professionalism. read more

My husband and I flew from San Francisco to ride a few days on the Natchez Trace. Michael Bartley was extremely helpful: we got excellent rental bikes, he delivered them to our hotel on a Saturday night after store closing time, he drove the route with us from the hotel to the best place to get on the Trace, and when tornado warnings were in effect, we returned the bikes 2 days early for a full refund. What more could we possibly ask?? His store is gorgeous and packed with bikes of all sizes and any biking item you could ever want. read more