I would NOT recommend Hicks Watson Insurance to anyone. In fact, I would advise people to avoid…read moreusing his services. I've been a customer of Hicks for years by recommendation of my home loan writer. He has always been very difficult to get a hold of - and his support has only worsened over the years. Over the past two years, he has become entirely unresponsive, dropped the ball more than once on renewals and payment setups, causing me to lose coverage and having to find my own. I ended up having to file a homeowners claim and reached out to him for support - after more than 10 attempts to reach him with questions via email with ZERO reply, I gave up on his services entirely.

My family and I have trusted the Watson Insurance agency for decades! The 2 separate times we…read moreneeded to file claims, we were well taken care of! Thank you Hicks & Carroll for always having our best interest at heart while not breaking our banks!

I had an interview with Stephen Sanders and he was incredibly rude. He was very condescending and…read morespoke to me like a child the entire time. I previously worked for an insurance company and he did not seem knowledgeable about anything and began to become irritated when I asked questions. It was as if he just wanted to get the call over with as soon as he answered. As someone who has been in a customer service position as is he for most of my life, I found this behavior very unacceptable. I will not be going through Williamson for insurance ever again and I will make sure I tell my friends and family not to do business with them either.

Stephen Sanders explained my old policies to me - I had chosen an underwhelming one online - he…read moreexplained what our coverage meant and found us a better policy with things I had no idea i needed, such as indoor flooding coverage with septic and more than basic coverage for our vehicle to protect us from getting sued. The price was lower than our previous cov'g moving from CA to TN so we bundled both car and house together & saved money.... I will always go through Stephen for our coverage now - he can't retire!!! ;-) Listen to his advice!

We are moving to TN next month and need homeowners insurance for our new house and also need to…read morerenew our auto policy so emailed and followed up with a call to get all the details. Brooke was so helpful both on the phone answering all my questions as well as via email. I don't even care if I can get a better rate anywhere else... the personalized and friendly service I got here pretty much outweighs a slight discount I might get elsewhere! Thank you :)

I received an invitation in the mail to call this company for an insurance quote. Our renewal for…read moreHomeowners and Auto insurance is approaching and unfortunately there has been an "across the board" increase. That increase was substantial enough to prompt me to give them a call. I spoke with a very nice, professional and genuine young lady named Brooke. She entered all info into their system, patiently and thoroughly answered all of my questions, and then she proceeded to obtain their best possible quote pertaining to our particular insurance needs. Not once did she make me feel that my concerns regarding cost etc. did not matter. Her goal was to satisfy me as a potential customer, and her diligence made my insurance shopping experience a pleasure. I would 100% recommend this company to my friends and family.

I recently lost my diamond ring while on vacation in the Bahamas, and was very worried to say the…read moreleast! Turns out there was no need to panic because Joyce Schefke was so reassuring and helpful every step of the way! She is a person who obviously loves her job and helping people -- what a blessing! She made sure my insurance needs were covered and followed up promptly. You truly are in good hands, and that peace of mind is priceless!

Switched from Geico back to Allstate. Geico was all on line. Allstate I dealt with pleasant,…read morehelpful and efficient agents. Very attentive with call backs, helped me cancel old insurance, etc. Payne Agency sends me a laminated insurance card on time for next 6-months coverage. Nice little touches like that make this agency even better than just efficient.

I have had policies with Bryson's agency since 2013! I have had the pleasure of having my auto,…read morehome, and life insurance policies taken care of for over a decade with such care, communication, and having an office of consistently sweet communication. I recommend all family and friends to do business with this office!

Bryson and his team are the most professional group of insurance professionals I've ever worked…read morewith. The time, attention and care they spent with me made all the difference. I love working with them and know that they have the things that matter to me covered. I recommend them for business as well as home and especially life insurance and planning. I cannot recommend them enough!

Working with Jeannie was a refreshing experience! She is personable, professional and incredibly…read moreknowledgeable. The process of obtaining insurance from her was seamless. I highly recommend her as well as her staff for all of your insurance needs. If I could, I would give six stars!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: TN-726464, KY-DOI1084861