Oomph. Sigh. I had such high hopes for the Institute, or, the Cleveland Clinic Akron General Spine…read more& Pain Institute, to be exact. For starters, scheduling here is a total nightmare. When you call the blanket scheduling number (none of the doctors make their office numbers available), it is very difficult to make an appointment. Typically it takes less then 20 minutes to schedule an appointment, but it took me 1 hour (well, 58 minutes), to make mine. The scheduler just could not get it to get together. I don't mind re-spelling things once or twice, but after the first 30 minutes, let's just all give up. When I came to check-in for my appointment, all my information was still wrong, which for their technical reasons delayed me from being seen on-time. I didn't love my doctor here either. I felt rushed and uncomfortable the entire time. The overall bedside manner and treating philosophy didn't seem well informed or particularly empathetic to me as a patient. Without going into details, the plan of care offered to me wasn't realistically long-term or sustainable. I didn't get to interact with many nurses, but they seemed nice. Maybe there are better doctors here... but if the one highly recommended unfortunately panned out this way, I'm scared to go any further. The Institute is affiliated with the Clinic... so one does hope for better. I really dislike writing negative reviews and barely do, but I want to save someone else the trouble. Pain management is an exhausting process as is. Overall, this just isn't the type of experience I wanted with a doctor for pain management. I couldn't even imagine what it must be like here to try to schedule future appointments, talk to a doctors' office for prescriptions or get other things accomplished, all on top of having a poor experience with a doctor. I will be sticking to University Hospitals and St. Vincent Charity.

I had to wait 2 months to get a first appt...then 3 months to get a second. They told me my problem…read morewas the L-5 section. Went to an orthopedic surgeon for a second opinion. He said it is in the Hip BONE. Ordered MRI. So, the Spine and Pain Institute in my area, Uniontown, Ohio didn't know squat!! They actually are a threat to your well-being....

Dr. Mollie Manley is the best hand surgeon you could have. I suffer from auto immune damage of my…read morejoints. I would not be able to do my job as an Optician if it weren't for her skills. She has replaced 5 of my knuckles. Yah, replaced them. This has given me the use of my hands without the constant pain. Her staff is kind, gentle, informative and eager to help. Tyler removed 20+ stitches from my fingers knowing how nervous I was, he assured me it would be ok, and it was. Do not have hand surgery until you consult Dr. Manley first.

I like this facility. Typically no wait. They have several different physical therapists. Some…read morebetter than others. I really like Max. He seems to really enjoy his job and truly focuses on your therapy.

I have been very happy with this facility. I have quite a few very well qualified orthopedic…read moredoctors. Unfortunately I've had to see a few. One for my hand one for my shoulder one for my back one for my knee and one for my hamstring. I hit 55 and my body seems to be having problems now. Lol everyone I've seen has been exceptional. I usually do research who is the most qualified for my problem at the moment And I prefer the younger doctors. I wanna specifically mention Dr. Laskovski And Dr. Scully, I found to be above and beyond. I also want to mention Max and Physical Therapy and doing dry. Needling has been amazing. The receptionist in Hudson for the orthopedic doctors. I believe her name is Cheryl is exceptionally kind and friendly. Unfortunately, the receptionist in the Physical Therapy are not so kind and friendly or helpful.

Tim is a tenured physical therapist with extensive experience. In my interactions with him, he…read moredemonstrates deep care and knowledge of physical therapy topics. He takes a thorough approach to patient evaluations and follow-up communications. He appears to value staying well-informed and providing detailed information throughout the care process.

I messaged In Home Manual and Vestibular Physical Therapy at 8:30pm after getting off my 12 hour…read morework shift as a physician assistant. Tim responded instantly and we messaged back and forth for awhile about my issue. I decided to schedule an assessment and am glad I did. He was able to get me in the next day to evaluate, diagnose, and treat my shoulder issue in just one session. On top of this, he was extremely professional and knowledgable in his field. In addition to addressing my pain, Tim helped me gain a significant amount of range of motion in my shoulder. He also taught me the proper ways to strengthen my weak points and improve my posture. His hands on manual treatments and exercise program were definitely worthwhile. I am now able to get through my long surgery days without experiencing any stabbing shoulder pain. I will definitely reach back out the next time I experience an orthopedic and or musculoskeletal issue. Thanks again Tim!

I've been a physical therapy client for years and absolutely love the care they showed me. Javier…read moreis great and the facility is well equipped and organized. I would choose this facility over hospital pt where you see PT assistants and you see an actual Physical Therapist once or twice. At Suburban Physical Therapy you work with well trained and knowledgeable Physical Therapist.

Great staff and a very well equipped facility. Very attentive. We prefer them to the clinic's PT by…read morea mile. Friendly, accommodating staff. Chris

I was in Ave at aurora after being in the hospital with a back, hip and leg injury after a fall.I…read morewas told they had a 5 stat rating and when it arrived it looked very nice. Looks can be deceiving My first night I got attacked by antS. Theaide said they have an ant problem but it took days for them to do anything..I mentioned possibly having a uti. It took 5,dad to get it treated. I fell one afternoon and couldn't get up. I hot the,call light and waited even after 45 minutes no one came to hwlp.i slowly crawled into bed nut it took over an hour until someone answered the call light It was typical to wait over 2 hours for medication. They are very understaffed. When I was being discharged I literally felt pushes out,the door by social worker Gianna. She wanted me out to get the next patient in even though my questions hadn't been answered and my problems hadn't been solved!

This place is a disgrace. Took my loved one there and after the third day, I transferred them…read moreelsewhere for better care! The staff are rude, very short with words, and doesn't care about their patients. You will wait over an HOUR for an aid to help assist with your loved one/s. NEGLECT is what you will receive for your family members if you place them here! It is a shame this facility stays in business. Karen Stahlman (Administrator at Avenue at Aurora) is unprofessional and does not take negative feedback with grace.

Tha staff here is absolutely wonderful. Very helpful, and take care of each other. Very well run,…read moreand Dr. Woodrow is marvelous.

Dr. Krivosheya and staff are excellent. Went there for a catscan for my head (checkup after…read morecondition from childhood). The care and compassion I was shown was VERY professional. The nurses put up with me and my sense of humor (lol) and all were very attentive to my needs.