Ive recently found myself with some back issues that require some care from this facility. It was…read moreeasy to get an appointment, the staff was friendly and helped explain all my options to manage through the diagnosis I was given. Jason S had a great bedside manner and was patient and helpful.

This is the absolutely worst practice I've ever been to. Scheduling errors, billing errors,…read morepreauthorization being denied due to errors. Office staff continually refused to correct the errors on the Medicare preauthorization form stating " we were told were not allowed to resubmit another one ". This is absolutely not true. It took me over a month to resolve the billing issues. Thankfully the financial advocate was very helpful. I was denied medical care by this office due the the errors made by billing and whoever does Medicare preauthorization. Nobody in this office made any attempt to assist me in resolving these issues. Dr. Merriman refused my request to speak with him about the issues. The nurse practioner wasn't helpful at all. I called and spoke with the office manager who stated the just realized they are not treating Medicare patients fairly. I filed a grievance in January and have not heard from anyone about a resolution since some of this is malpractice. A month ago I spoke with Corporate Compliance regarding concerns about HIPPA violations but again have not heard about any outcome of this investigation. Last week i received a letter from Medicare refusing authorization for a treatment i received on 11/6/2024 because there was never an authorization request forcit, also Medicare will not pay and i am not to be billed. I would never recommend this practice to anyone. It has now been 11 months and I have had no pain relief due to all the mistakes. I have a new doctor now but had to wait 2 months for an appointment

The Rootstown office is in a great location and everyone is welcoming and very knowledgeable. I…read morewas comfortable and felt well cared for. Victoria is kind and she knows her stuff. Thank you.

I wouldn't recommend this group to anyone. They had a PA who delivered news about a surgery and she…read moredidn't even get the severity of the issue correct. I should have known this group was just out for money and awful when a female ortho surgeon was huge on selling the epidural injections. I had another doctor tell me how unprofessional it was to give me an injection for an issue when I didn't even have sciatica. Avoid this profiteering physician owned group. No good.

I love Crystal Clinic!! Over the last twenty years, I have had numerous surgeries mostly due to…read moregenetics. All of my surgeons have listened to me and agreed with conservative treatments if surgery wasn't the only option. I've never had an issue with staff either as they have always been polite, helpful, and engaging.

Dr.Drolshagen is an amazing doctor. I can't say enough about him. He is very patient and takes the…read moretime to listen to your needs and will go out of his way to make sure everyone is cared for.

They are amazing wonderful therapists I went there for therapy I had fracture my knee cap in…read moreJanuary 2025. They gave me some tough therapy but it was worth it to get back too my normal self again. I appreciate all the work they put into my therapy. If it wasn't for all of them I wouldn't be able too walk or be back to work I thank all of them from the bottom of my heart. A again I thank you all wouldn't go anywhere else for therapy I highly recommend them

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

Tim is a tenured physical therapist with extensive experience. In my interactions with him, he…read moredemonstrates deep care and knowledge of physical therapy topics. He takes a thorough approach to patient evaluations and follow-up communications. He appears to value staying well-informed and providing detailed information throughout the care process.

I messaged In Home Manual and Vestibular Physical Therapy at 8:30pm after getting off my 12 hour…read morework shift as a physician assistant. Tim responded instantly and we messaged back and forth for awhile about my issue. I decided to schedule an assessment and am glad I did. He was able to get me in the next day to evaluate, diagnose, and treat my shoulder issue in just one session. On top of this, he was extremely professional and knowledgable in his field. In addition to addressing my pain, Tim helped me gain a significant amount of range of motion in my shoulder. He also taught me the proper ways to strengthen my weak points and improve my posture. His hands on manual treatments and exercise program were definitely worthwhile. I am now able to get through my long surgery days without experiencing any stabbing shoulder pain. I will definitely reach back out the next time I experience an orthopedic and or musculoskeletal issue. Thanks again Tim!

Dr. Mollie Manley is the best hand surgeon you could have. I suffer from auto immune damage of my…read morejoints. I would not be able to do my job as an Optician if it weren't for her skills. She has replaced 5 of my knuckles. Yah, replaced them. This has given me the use of my hands without the constant pain. Her staff is kind, gentle, informative and eager to help. Tyler removed 20+ stitches from my fingers knowing how nervous I was, he assured me it would be ok, and it was. Do not have hand surgery until you consult Dr. Manley first.

I like this facility. Typically no wait. They have several different physical therapists. Some…read morebetter than others. I really like Max. He seems to really enjoy his job and truly focuses on your therapy.

I have been very happy with this facility. I have quite a few very well qualified orthopedic…read moredoctors. Unfortunately I've had to see a few. One for my hand one for my shoulder one for my back one for my knee and one for my hamstring. I hit 55 and my body seems to be having problems now. Lol everyone I've seen has been exceptional. I usually do research who is the most qualified for my problem at the moment And I prefer the younger doctors. I wanna specifically mention Dr. Laskovski And Dr. Scully, I found to be above and beyond. I also want to mention Max and Physical Therapy and doing dry. Needling has been amazing. The receptionist in Hudson for the orthopedic doctors. I believe her name is Cheryl is exceptionally kind and friendly. Unfortunately, the receptionist in the Physical Therapy are not so kind and friendly or helpful.

Their physicians are good, but their staff are unprofessional! I do not recommend to anybody…read morebecause you will be screwed due to their lack of communication The other day, I left work early for an appointment I had scheduled. When I arrived there were no physicians in the office due to a co workers death. However, although it's terrible one of their members died, not one of their staff members called me to inform me. Due to this, I am changing my neurologist. When I called to cancel the appointment I rescheduled because of their lack of communication, the lady who answered my phone call had an attitude with me. Overall, I do not recommend this place. The unprofessionalism is disgusting.

I've been 8 years and I've found them to always be highly responsive and thorough. Whenever an…read moreissue comes up where I feel I need to see the doctor, I get an appointment quickly. More often than not the same day I call. I can't speak highly enough of them.