My stove was not working and I paid $80 for a service call. When the service person attended the…read morehouse they said it would be another $240 for them to look and tell me what was wrong with the stove and if any parts were needed it would be an additional charge. This was a very old stove in a rental property, and it did not make sense spending that kind of money to fix it. I decided at those prices I would throw out the stove and I purchased a second hand Inglis for $300 which is working perfectly. I am sorry I wasted my time and money with JSK.

My dryer wasn't heating up properly. There was a service man at my door 4 hours after first…read morecontact. I received a response to my email within minutes and an appointment was arrange. The service man arrived promptly at the time I was told he would arrive After checking everything, he was confident a good cleaning inside would solve the problem. While he had the dryer apart, he noticed the belt was cracked and had stretched over time. It was replaced. A thorough cleaning was done including sensors. The dryer is operating like new.

I purchased a Whirlpool self-cleaning oven from IKEA and in less than 2 years, whenever I turn on…read morethe self-cleaning process, the door will not open after the cleaning. The first time, Whirlpool sent out a technician and covered the repair. The locking device melted. Now, less than 6 months later, the same thing has happened. I contacted Whirlpool again and they will not cover the parts and labour. Even after speaking to a supervisor, I have not received any satisfaction. They claim it is no longer under warranty. This is not a product I would ever recommend! Very poor service! Poor product! Don't buy Whirlpool!

I don't understand the logic of how the staff are paid because they hound you for the sale (I…read moresuppose commission based) but it feels so overwhelming. Even when I felt pressured by the sales person & I came back another time, if they recognize you, they will basically take you away from another sales person. I hate this tactic and makes me not want to shop here. I bought a mattress here last year, and was only shown the "top of the line products". I stupidly purchased one thinking it was going to be better than the basic mattresses because it was "hotel rated" and highly recommended. When we got it, we slept on it for a couple of days and absolutely hated it. We were able to return it and get something else, but the process wasn't that great and the sales person seemed annoyed that I dared pick a mattress that was half the price we paid (we got a store credit for the difference). There was miscommunication as well and they said I could only use the store credit for a mattress or bedding, but we confirmed in front of them with the store manager who did correct them and say it would be good for anything.

We had an extremely frustrating experience with The Brick (Milton location) and their 3rd party…read morerepair company - Home Appliance Repair GTA). We purchased a THOR gas range that was delivered nearly 2 months later and damaged. Despite reporting the damage the very next day (with photos, model, and serial number), and having their 3rd party technician confirming the issue nearly another 2 months later, we have still not received any confirmation that the replacement parts have been ordered. We now sent multiple follow-up emails to both The Brick and Home Appliance Repair GTA. Responses have either been ignored, or have been vague with zero concrete updates. It has now been nearly three months since delivery, and the appliance is still damaged with no clear timeline, no accountability, and no resolution in sight. For a brand-new appliance, this level of delay and lack of communication is extremely unprofessional. We have tried to be patient and cooperative at every step, but the poor customer service has made this a very disappointing experience. I strongly caution others to think carefully before purchasing appliances from The Brick.

If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

would not recommend this store to anyone, we bought a vacuum and tried to return it the very next…read moreday and was told no they wouldn't even consider an upgrade to another vacuum. Was told it was now used and they don't take back used products, even though they sell "refurbished " Dysons, he didn't know what refurbished meant! We also didn't get a chance to tell them we were originally in the store for a gas fireplace, good thing this happened before we spent more money there. Don't shop at this store!

Very good service fast delivery . Coffee is always freshly roasted within days .prices are…read morecompetitive.

I am just happy that Milton is not too far from GTA. If you are visiting in the area and love to…read moremake your own coffee, please go visit I Drink Coffee. I felt like a little child inside a candy store with all these coffee making equipment and accessories. Sure, they do have a website where you can order online but for a larger purchase $1000+ machines, it is always better to able to check out the real thing first! Do your research, then narrow down to a few items that is within your budget. Visit the store, the staff able to do a demo for you and give you advice of which is the best for your needs! No I am not getting the Slayer which has a starting price tag of $11,000. But I do dream big....