Gonna start this with the positive, Salesman was polite also the lady at the front desk was nice…read more Now all the other aspects of my experience with this store. 3 months wait time witch I understand because or covid, but after they called me to tell me everything has arrived and I can go pay off my balance and arrange delivery. So I went in and payed off my balance and they told ke It can only be shipper im 3 weeks so i decided to just go up my self and pick everything up with my trailer. Told everything will be good to pick up tomorrow from 10-5. So i took a day off from work and drove up to pick everything up. When getting there they then tell me that my full sofa isn't in yet. But it was in Dartmouth witch is a few hours away and i was told that it was gonna be sent out ASAP and dropped ofd at my house. After 2 weeks of not hearing anything I called to see what going on and when should I expect the delivery. They told me it's still in Dartmouth and roughly another 2 weeks before I get it. So I told that I'd like to cancel and just keep what I have home and they can keep the sofa and give le my money back. They told they can do that but they keep 25% and it would be a in store credit. So I would have to lose more money because of their screwups. Lose 25% on a 1000$ sofa and a full day of work. That's why I will never recommend anyone to go at this location!

From the owner: Discover the latest styles of furniture and a wide variety of mattress selections at Ashley. We are…read morecommitted to combining the latest trends with innovative technology to offer you the very best in design. With unmatched prices and exceptional quality, Ashley is your ultimate destination for creating a comfortable and stylish living space. Choose from our diverse range of options to find the perfect furniture and mattress selections that suit your style and needs.

Love the store that is all I can say. When I first used to go to Sackville I never knew what this…read moreplace was until I see the commercial on TV, then I was hooked. Walking into this store I was like I want that and that, just beautiful pieces of furniture different then you average department store and that is what I like. As well they have accessories that just seem to fit each piece that it as must as well. Of course plenty of candles and trinkets that are great for gifts. Even though it is more pricier then your average store it is the quality that you are paying for and will have for a lifetime.

Customer service was just ok, wasn't offered a bag purchasing 10 items, had to ask for one. Seems…read moreto be a popular place for a dated community.

We had a soldered in fuse blowon our Bertazonni Fridge. It was just passed warranty. Lounsbury went…read moreto bat for us and had the new circuit board covered. We only paid a service call. Everything is again working for us and Lounsbury saved us big $. I can't say enough good things about their service.

I will start this review with my initial purchase of stove, fridge, dishwasher, range hood…read moremicrowave (all of which were frigidaire professional), bedroom set(which retailed for 10k) front load washer and dryer by Electrolux, and various pictures and accessories. It has now been three years since the products have been started being used. During my initial purchase the sales people were absolutely great to deal with and more then willing to accommodate. That all ended once the products were delivered. Let's start with the fridge. The ice and water stoped working after a few weeks of using it. I contacted lounsburys about my issue. They informed me that they only come out this way once every few weeks (I live in saint Antoine), I was ok with that. After a few weeks the service man showed up for the first time. He took the water line off and it was frozen. So after de thawing it and putting it back together it worked fine for a month or so. Once it stoped again, I called and he came out again, basically did the same thing. This happened a few times with a month or two between calls. The fourth time he came out he figured that I needed a part, so he ordered it. At this point there was only a month or so left on warranty. So after waiting and calling for a six month period someone finally called and said the part was in and they were going to come out and fix it. While he was here installing the part he figured out that the part was not the problem and that the fridge had a defect. The fridge box was missing insulation, which was causing the unit to work overtime to stay at the set temperature and because the waterline was against the back wall, it was freezing. So after approximately 18 months and no warranty left on the fridge I have no water or ice on a fridge that was not cheap. I did go in at that point and spoke with Zach (a manger). He was actually quite accommodating and offered to give me a credit on a new fridge for the value of what I paid on my fridge originally. The issue was that the exact same fridge was now $600 more. So I simply couldn't justify spending $600 more to have water and ice working on something that I already spent 2k on that never worked from day one. So I refused the offer! This fridge is a frigidaire professional. The dishwasher has now had a new pump installed, a leaking hose replaced, and now currently is leaking from the door seal. It is currently three years old and is also a frigidaire professional. The microwave / range hood has since broken, about about six months after the one year warranty ran out. The fan stopped working. This is also a frigidaire professional. The stove has now also broke just this pass week. The stove actually caused quite a hazard when it let go. There were sparks and flames inside the oven with a Big Bang. My fiancé and and 18month old son were the only ones home at the time and it scared the crap out of them. I don't have to worry about my son being around a stove anymore, he is traumatized. That is also a frigidaire professional. This was the last item that actually worked correctly in my kitchen. It let go after three years. Now the bedroom set, it has been ok other the having to repair the bed frame three times so far. It is a king size bed and and the supports keep breaking because the box spring that was sold to me by lounsburys does not sit on all of the supports correctly. It will slide up or down and cause the 1/2 inch by 3 inch boards to twist and crack then break. Oh and also, the box springs are not matching, which I only realized after the bed broke the first time. Which was about 18 months after I purchased. Now the washer and dryer. Over all I don't have any major complaints. Other then the washer will randomly shut down and lock during the middle of a cycle. This started when it was new. To get it open I have to turn the breaker off for about ten seconds then switch it back on. I can then open the door and restart the cycle. This is annoying but at-least it still works. I did ask the service man about this one of the many times he was at my house working on my fridge. He told me it was normal and there wasn't anything that could be done. It only happens once every couple of weeks so I thought, no big deal. This is made by Electrolux. I have now been using all of the above mentioned products for 3 years. It has been a joke among my family since the items started giving me problems since day one. My mother actually highly recommended lounsburys to me when I was moving into my house. She now feels horrible about it. She contacted the manager this week after my stove exploded and the manager could not have cared less. The manager contacted me this morning and told me, because the warranty was long over there was nothing they could do. She just wanted to get me off the phone.

Found the owner was quite snobby and I found you can order anything they have online for less…read moremoney. A bit of a snobby atmosphere for a furniture store located outside the city centre. Not a lot of Canadian product, either (tables and not much more).

A few years back I purchased an area rug and it was very good quality and still looks like new. I…read moream disappointed because according to another reviewer they do not carry the same merchandise anymore. I loved their furniture.

Recently purchased several items from the Summerside Clearance to furnish our summer home in…read moreSummerside. Very pleasant and warm sales lady who was very willing to assist us and answer any questions. Product was old and new and in excellent condition. Delivery was on time and Ron . went the extra mile to help us get set up. Will definitely buy from the Summerside Clearance Centre again