Great local Thunder Bay store to buy Flowers, chocolates, and Artisanal Gifts…read more Friendly service, the freshest of Flowers, and unique Gift ideas. Bridal Flowers, and the best chocolates, even sugar-free ones.

I was the maid of honor in a wedding, we chose Maggie from The Posh Posy because of her beautiful…read moredecorations. What a mistake. The service we have received from Maggie was awful. She was rude and very condescending, she argued with every issue we had and blamed us for her mistakes. We were very specific in what we wanted and she went ahead and did what she wanted. Last time i checked your client is always right and should never argue with a paying customer. It is beyond me how she still has a business. I am a small business owner and would never think to talk and treat my clients the way we were treated by Maggie. Wouldn't recommend The Posh Posy to anyone, your wedding day should be the greatest day of your life and shouldn't be stressed out over decorations and flowers (that weren't what asked for) on top of dealing with someone so unpleasant and rude. A true Shame!

From the owner: The Posh Posy in Thunder Bay provides fresh flowers - traditional and unusual - in creative and…read moreunique designs. Our arrangements are hand-crafted for all occasions. Same-day delivery is available and we use only the freshest, most beautiful flowers in our creations.

Arrived before closing on a Saturday and found more than half of the stores already closed. What a…read moresad place.

I recently visited this store for the first time. The two ladies who were there were extremely…read morehelpful, giving me ideas, etc. They gave my daughter a balloon for herself and one for her brother who was in school (finding their favourite colours), tying them onto a weight and even carrying them out to my vehicle for us! When I called back later to ask a question about the product I had bought, they went to the bother of calling their supplier to find the most accurate answer for me. Extremely personable and helpful! I give this store two thumbs up!

I keep going back for the perfect arrangements and customer service. They have a great selection.read more

From the owner: Thuja Floral Design is a full-service flower shop located in the Bay and Algoma Neighbourhood in…read moreThunder Bay, Ontario. We specialize in Ontario and Canadian grown flowers and plants, and implement eco-friendly and sustainable practices at the store level. Delivery is available for Thunder Bay and surrounding areas. You can place an order at our website, give us a call, or stop by the shop.

They will cancel your order randomly. Even tho the date selected was available for delivery.read more

I received an email from Rollasons flowers on February 3 saying now is the time to order for…read moreValentine's Day as every bouquet is in stock and to beat the last minute rush. So on February 3rd I ordered $200 mixed red and pink roses along with wine and chocolates to be delivered on Valentine's Day Got email back within a few minutes of ordering saying order is confirmed. That was February 3rd. So, thinking that I got my order in early and everything should go smoothly so I won't have to worry last minute. Fast forward to Valentine's Day February 14. 11 days after I placed my order I get a phone call from Rollasons at 4:15 pm telling me they are running out of flowers and would I be ok with substituting the red and pink roses for white roses or carnations? I was dumbfounded and explained that I had placed my order on February 3rd and should have been ahead of most orders. She proceeded to tell me they are doing their best to fill the orders in the order received. Instead of just saying we made a mistake and your order got mixed in which obviously happened. So, I said well might as well put the white roses in as I wanted roses however white roses don't have the same meaning. She advised they would probably add a few more roses than normal like that would make a difference instead of offering me a discount on my order or anything like that. It was obviously too late to cancel my order and go somewhere else as I am sure everybody would be out of flowers and I am at work hoping that my wife got her delivery earlier in the day. This has completely ruined my Valentine's Day and I have shopped at Rollasons a few times in the past but never again. Thanks for nothing Rollasons. $200 for a boquet of white roses on Valentine's Day?? I don't ever write negative reviews like this because most places are professional and would resolve the matter better than this. Do better. It's now 530 pm still no delivery. 7 pm no delivery or phone call or anything. Received phone call at 810 pm saying they were not able to get my delivery out today because they were swamped and down two delivery drivers and had lots of walk ins. Asked if I would be ok with delivery next Tuesday . Advised again that I had placed the order on February 3rd to ensure I got what I ordered and should have been probably one of the first few deliveries of the day. Needless to say I obviously asked for a refund. Brutal customer service. Not to mention the fact that they could have called me before closing advising they wouldn't be able to deliver today maybe I could have picked them up myself before they closed. It's like that seinfeld episode where he reserved a rental car and when he went to pick it up they had no cars.