The service in this store is the most appalling I have ever received. I ordered a collage of photos - I was very specific about how I wanted it done and was told that it would not be a problem. on receiving the photo collage it was not as expected, not as ordered and it had taken a week longer than I was told it would take. The owner Craig was not just hopelessly unhelpful but in fact downright rude, He aggressively told me that there was no way they could do what I wanted and that they were far too busy coming up to Xmas and what I wanted was impossible. After leaving the store another customer who had been present during his tirade came to find me, concerned for my welfare and said that she had never seen such disgusting unhelpful behaviour as displayed by the store owner.. A subsequent phone call to the owner resulted in him shouting and abusing me.
I have not received any apology or refund for poor/incorrect work. I have paid $281 for a product that I did not order.
Worse that the loss of money was the abuse I received from the owner of this store.
Customer service/quality of goods - he's clearly never heard of either.............UTTERLY DISGRACEFUL read more