well, let's begin with the fact that when they came to replace our carpet upstairs, it basically is…read moreruined. It's coming apart of the scenes. There's absolutely no way to fix it unless they were to replace all of the carpeting. The hardwood floors downstairs are completely uneven. there's air bubbles underneath of them, they've already came to fix it now. I told them that the same boards were lifting again and they have now blocked me but definitely taken my $10,000.

From the owner: Give us a call today and receive a free quote!read more

Good service, easy to communicate with, and fair prices. I'll continue to use A2Z for other jobs…read morearound Auburn, AL.

High quality work at a reasonable price. Highly recommended!'…read moreThe two Michaels are a great team and will answer any questions you might have about the work they're doing.

Throughout my time with Northwest it's been good. They are efficient in exterminating. Paul always…read morebrings treats for our fur babies. When I have stopped to obtain more glue plates. The off is gals are friendly, happy. Seem to like their jobs

Have used for eight years and Chad (my Northwest technician ) is wonderful. Always so prompt and…read morecomes when says he is.

Paul was friendly and did a great job at a reasonable price. I will use him again and would…read morerecommend him.

Update to my original review:…read more Paul came back to do a much larger job for us. Paul re-plumbed 3 bathrooms, and our kitchen. Paul installed an instant hot water dispenser in our kitchen, installed all new faucets throughout our entire home, installed all new shower/tub faucets and drains for 3 bathrooms, removed and replaced 6 ceiling fans, removed 2 old satellite dishes from previous owner, fixed one cabinet, installed our new gas cooktop, and installed a new backsplash in our kitchen. Pictures of work included

My wife and I were in the process of having our dream home built. As part of the process we had to…read moremeet with Regina Ostrom with Five Star Flooring, to select our backsplash and flooring. My wife had a vision of an all white kitchen with gray flooring, so when Regina presented the options, which were limited to a panel of four flooring options, she immediately inquired about gray flooring. We were told that these were the ONLY options the builder would allow. Again, we inquired multiple times about other options and even asked, "if these are our only options". Which her response was, "yes". Being the persistent person my wife is, she specifically inquired about the LVP flooring, for color options and the fact we have a dog and were worried about the hardwood being easily scratched. Which she responded, "the builder would not allow because it brings down the value of the home". And brought out polish to show us what to use on scratches for the hardwood flooring. A few months later on a visit to the house to check on the progress, the counters were being installed and we were advised to go to the house next door to get an idea of what it would look like. To our surprise and shock, they had a hardwood flooring option that we were not presented with and had that been the case, we would have selected that flooring option because it was the color we were looking for. When we spoke to Regina about why we weren't presented with this particular option she said, "I should have said something" and "I didn't offer upgrade options because you never said you didn't like the floors". However, we did inquire about other options multiple times and asked if these were our ONLY options, and was never offered any other options or upgrades. She also mentioned our budget, which we never disclosed to her. We can only conclude she made an assumption about what we were willing to spend, and I'm not really sure what that assumption was based on, which is another concern. Interestingly enough, we were presented with multiple upgrade options for backsplash in our kitchen and tile floors without asking. During a follow up conversation with Regina to see what could be done, she responded with "there is nothing I can do and you will need to speak with the owner." Regina stated that she would provide my contact information to him and he would call me Monday morning. Unfortunately, I never got to speak with the manager. While the floors are GREAT quality, it just wasn't our first option, and wished we were treated better than how Regina treated us. The customer service wasn't a great experience. That is why we wouldn't recommend this company. We do know builders contract this company and you may not be able to get around that. If not, just be sure you ASK TO SEE THE UPGRADES.

If you don't mind your water flowing into your bathroom from a poorly installed shower floor, and…read moreif you don't mind that the corners and floor seams were not properly caulked, and if you don't mind that grout was splattered all over the walls and left to dry on it, and if you don't mind that they refused to even come and look at the problem, and if you don't mind they never had their boss call you back, then this is the place for you. We did indeed go past the one year warranty (though I was never told of this policy), but COVID hit and workers to finish the plumbing weren't available and my own regular plumber had knee replacement surgery then a heart attack so we only finished the bathroom in December (2 1/2 years after the flooring was put in). The day after our plumbing was finished, I tried out my new shower and stood there and watched the water pouring out into the bathroom floor. I have invoices showing that the plumber finished the job on Thursday, took a showerr on Friday morning, then called the flooring company. He said they would not even come look at it because they were not responsible. Then insulted me by suggesting that my house might have some issues that caused the problem. If anyone suggests you hire this company, run away as fast as possible. Now I'm stuck with paying to have the old tile removed, floor atlered to give it a slope toward the drain instead of the door, and then buying all new tile and paying for that installation. I'm surprised they can stay in business. If I could give them a minus 5 stars that's what my review would be.

I have really enjoyed working with New Concepts Construction LLC. I will definitely be using them…read moreagain for my many other projects due to their quality services, professionalism and exceeding the services rendered. Victor exudes excellent customer service which is important especially when working with a contractor for a long period of time. He communicates well and will let you know if there is a material delay or anything else that can happen when performing home improvement projects. He's honest and there are no hidden costs. He replaced my picture window which had a leak but once he Victorized it I never had any problems no matter how hard it rains. He also repaired and replaced window screens and blinds. I have already referred them to other people. I highly recommend them.

Please get an estimate in writing if you hire Victor from New Concepts Construction. I made a very…read moreexpensive mistake hiring Victor, the owner of the company. He verbally quoted me $1,500 for an IKEA laminate counter kitchen installation. The cost of the IKEA laminate counter (3 pieces) was only $300. I felt the $1,500 was a bit high but I was having trouble finding someone to install laminate and Victor seemed knowledgeable regarding my project. The project should have taken a day, but Victor was extremely slow. He also let me know he now charges hourly. After day one, he was still setting up his equipment and adjusting my an ikea kitchen drawers which he claimed were off. Not much more done on day 2, day 3, finally started cutting counter tops. I asked him repeatedly where were were on price which he said he would let me know but did not. The evening before he did the actual install on my counter he sent me a text stating he was at $4,500. I was could not even believe this. I did not respond until the next day when he arrived. I had a conversation with him regarding the price he was now charging, he said he had to adjust some cabinets, I did not even pay that much to have my whole IKEA kitchen installed! I knew he was going to leave me is a mess, no counter, sink, etc. I told him to finish and when he was done, I tried to talk with him again about the original $1,500 estimate to now $4,500. He got very heated, so I gave him a check for the full amount which I so regret now but I was uncomfortable with his reaction and wanted him to leave my home. Please beware and don't make the same mistakes I did by hiring Victor who took total advantage of me and he knows it.