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    The Cemetery Store

    1.8 (16 reviews)
    Closed 10:30 am - 6:00 pm

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    10 years ago

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    Memorial Oaks Funeral Home & Cemetery

    Memorial Oaks Funeral Home & Cemetery

    (35 reviews)

    Energy Corridor

    My experience with Memorial Oaks Funeral Home has been 1st Class. Anytime I have needed anything…read morePeter ( Sales Mgr. ) has gone the extra mile as well as Michael B. with renewing the surfaces of gravesites. I have a good feeling now when I visit my boys. Our grass area, bench and their markers look brand new. Thank you for giving me peace While I visit Them.

    7/9/2026: (Down from 4 stars) Unfortunately, I have to lower…read moremy previous 4-star rating to 2 stars. While my experience here in January 2024 was good, the service during my Aunt's recent funeral was filled with unnecessary struggle and communication issues. From the very beginning of the planning stages, I noticed a severe disconnect. The funeral associate handling our arrangements, Jonathan, was continuously difficult to get in touch with. There seemed to be no sense of urgency on his part to communicate. I even tried to make things easier for him by offering email as our primary platform instead of calling, but the responsiveness just wasn't there. Because we had to postpone the original funeral date by 8 days, our process was longer than usual, which made reliable communication even more critical. We had to specifically prompt him just to get the obituary loaded onto the main website. When the postponed service date finally arrived, we discovered that the printed program cards had the wrong day of the week on them. While the numerical date was correct, the day itself was wrong. For a family, these programs are meant to be a lasting keepsake; instead, it looked sloppy and made it seem as though we hadn't tied up our loose ends. Just when we thought we were nearing the end of the process, communication went completely nonexistent. I ultimately had to call and demand to speak with someone else just to find out why the death certificates were taking so long. We were finally told that they were simply waiting on the doctor's signature. While that delay is entirely understandable, the complete failure to communicate that status to us is not. There are certain professions that require immense sensitivity, empathy, and care toward family members. Funeral directing is absolutely one of them. Our family is very small, and we were already spread incredibly thin. After spending countless days in the ICU with our loved one, making difficult decisions, saying goodbye, and planning a service, I desperately needed the funeral director to be the supportive caretaker I was hoping for to help us close this chapter. Instead, I walked away exhausted and deeply disappointed. ---------------------------------------------------------------------------------------------------- (originally 4 stars) 1/15/2024: Writing reviews for funeral homes is always difficult, but maintaining objectivity is the best way to help other families navigating these spaces. I have attended three services at this location over the years--most recently this week--and wanted to share an honest, balanced perspective on the experience. Traffic Noise: Because the funeral home is located right off the highway, the exterior traffic noise is incredible before you step through the doors. While this isn't something the establishment can necessarily control, it can be a bit jarring and disturbing when you are actively grieving. Having not been here in a few years, I noticed the gathering room has been updated with a less traditional look. They have replaced the carpeting with a wood-style flooring. Seating: Personally, I found the new individual chairs to be quite small and uncomfortable. The older, pew-style seating felt much more inviting and comfortable for longer services. The staff here are incredibly welcoming, warm, and attentive. They did a fantastic job setting up a beautiful, personalized themed display table for my uncle. They were also highly accommodating with our schedule. Since we were hosting an off-site luncheon immediately following the service, it would have been difficult to pack up all of our personal photos and flowers right away. The staff graciously allowed us to leave them and return later in the day to pick them up, which was a huge relief. The burial grounds are very pretty, especially with the beautiful new expansion they have added. Having stood right alongside my Aunt through the planning, costs, and service, I can say the experience was ultimately a good one.

    The Cemetery Store - funeralservices - Updated August 2026

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