I have wanted to check out this local store for some time. Stopped by on a Sunday during their…read moreoperating hours. The sign said open and the window advertised specials. I walked into a small crowded space, which was dominated by a group of children doing crafts. I assume it was a birthday party. As I entered, the adults on the premises looked at me like I had two heads. Feeling like I had done something wrong, I said "I'm sorry, is the store open?" You would think that this is where someone in charge would realize they should have locked the door and put a sign up about the private party, and then apologize to the unwitting would be customer. Nope! One of the adults rolled her eyes at me and said "I suppose it's not." I think this may have been the parent hosting the party, but it's possible it was someone linked to the store. Then a person who I can only guess was an employee of the store said "no, take an envelope!" There were several unmarked envelopes on the door. Perhaps they contain the secret instructions required to infiltrate this establishment, something like bringing a quail's egg under the light of the waxing moon or saying a secret password. Because, I can attest that walking in the door during the store's hours of operation doesn't get you very far. I can't speak to the goods there, because I doubt I'll rouse enough nerve to try to enter here again.

From the owner: Children's clothing sized birth to 16 years. We also sell art/ craft kits and have local artists…read morepieces on the walls for sale. We want to encourage creativity so we offer art and fashion illustration classes. We also offer traveling art parties! We come to you with all the supplies for a fun creative party! Check out the website or call for more details.

Consistently great service and have a great selection in their inventory!…read moreUnfortunately, most times, the graphic tees go first for popular shows. The staff are very friendly and helpful

The workers are nice and helpful if you need something. One time I asked for help on something but…read morethey brought me to the wrong clothing even when I showed him the clothing but it was hard to tell the difference. The selection is nice, there are variety of options and its well organized. Cant go wrong with some nice Black Friday shopping. The clothes were affordable and decently priced .

Great sales on first day of reopening (Covid closure number 2..?)…read more60% off Got some socks and a tablet under $2 each... And jacket down to $15 from $100+

This GAP store is really huge and found in the newer section of Square One. Though it has a space…read moreof a big box store, it doesn't use it's space to be filled with clothes. Rather, there's lot of walking and aisle space. This is great for those insane weekends before Christmas. Otherwise, it looks like an unpopular store. The service here is one of the worst. I never had an associate greet me or help me in anything. If I do try to talk to someone, they often have zero knowledge. I once asked someone about the online coupon I had and if it applied to sale items as well. The associate had no clue and just said "I don't know." and proceeded to stare at me for the next awkward 10 seconds. I asked them if someone in the store would know the answer. Off he went and I swear to you, he did not appear till I was purchasing my items 25 minutes later with still no answer. The inventory here is not as great as Sherway or Yorkdale. They tend to stock the plainer items and more casual ones. I wouldn't call their stock outright ugly but it looks closer to the Old Navy items just down the hallway instead of the ones in the better malls. If I have to shop at the Gap, I would prefer to shop online or any other mall before coming here. It's rare for me to walk out of this store with something in my hand.

Excellent customer service and good quality baptism outfits for boys…read more They have just what I was looking for, traditional with a modern twist. I will return for future occasions.

The worker was following me and my entire family around the store making us feel uncomfortable…read more my baby had to use the restroom and this worker kept watching us as if we were g to steal After I changed my baby's diaper we left without buying anything due to this worker

Great big mall where you are sure to find probably everything you need! There is a Walmart so you…read morecan even get grocery items if needed in addition to your typical clothing stores and appliance stores. You could even get a haircut in one of the many hair salons located inside the mall or go for a spa day too. Whatever you may need, it is likely you will be able to get it at Square One mall.

Recent visit on Boxing Day at noon extremely poor service by the Store General Manager a female on…read moresite and all her staff at cashiers. Rude communication from store GM towards customer that requires urgent attention of GAP ( Canada) Inc. Management for if the service received on Dec 26 , 2024 reflects their corporate culture. Sales would go down hill. I recommend Sr. Management to review all video surveillance inside the store in Dec 26, 2024 between 1pm- 2 pm. Investigate and retrain their store GM to educate her on basics of retail management, customer service, communication to improve the image for betterment of business for now her entire team is rude reflection of her.VERY VERY VERY POOR on part of GAP (Canada) Inc.

I am a Gap girl. I like comfortable clothes that don't cost a ton…read more Years ago, the largest size offered at Gap was a 16. I couldn't fit in it. Over five years ago, I decided to change my eating and lifestyle habits. I lost sixty pounds and have kept it off, which is a challenge being a foodie! Anyway, shopping for anything at Gap is no longer an issue. I shop here often. My size remains constant here. It's nice being in a holding pattern! I also get great clothes at discount prices. I have a navy blue skirt that has light pink stripes going down it. It has pockets, which are both practical and cute. I got this skirt for $10 and continue to wear it. It's one of my favourite pieces. I rarely shop at regular Gap stores. I am always at an outlet store. This one is at Heartland. It can get busy. However, there are plenty of parking spaces. The change rooms are bright and clean. I never feel pressured to try everything on quickly. The lineups can be long, but I am patient. Staff are friendly. I can't complain. (14)