I have to say, switching to Greater Lowell Chiropractic from Central Street Chiropractic was like…read morenight and day. From the moment I walked in, the experience was completely different. The women at the front desk are friendly, welcoming, and personable. Since it was my first appointment, I assumed I would only be meeting with the doctor for a consultation, as that was my experience at the previous office. Instead, I met with Dr. Todd, and I was immediately impressed by how thorough and knowledgeable he was. He took the time to go over everything in detail and seemed genuinely focused on my care rather than selling me an expensive payment plan. He explained my condition, answered my questions, adjusted me during my first visit, and worked with me to create a treatment plan. One thing I really appreciated was that there was no pressure to pay for a large package of treatments upfront. In fact, I had to remind the front desk that I had a copay. At my previous chiropractor, I felt pressured into making a significant payment before treatment even began, and after two visits, the doctor had never actually touched me. At Greater Lowell Chiropractic, Dr. Todd adjusted both my back and neck, put me on a roller table, and used a pulsating therapy device as part of my treatment. I left feeling like I had finally received the care I was looking for. Another huge benefit is their flexibility with scheduling. They can accommodate appointments after I get out of work, which helps me avoid using valuable PTO hours. I honestly wish I had come to Greater Lowell Chiropractic first. I'm extremely satisfied with the care I've received so far and look forward to continuing my treatment plan. Being able to pay as I go, rather than paying for all appointments upfront, is another reason I feel comfortable and confident continuing my care here. Highly recommended.

I can't say enough good things about this office. The entire staff is so friendly and welcoming…read more They have a great affordable payment plan option for those without insurance. I originally went in due to some pretty bad back and leg pain. They explained what recovery would look like and talked me through everything they were doing so I understood why it was being done. I've been consistently going for a little over a month and it has helped me more than I thought possible. If you're looking for a chiropractor in the Lowell area look no further, this is the place you want to go to.

Dont go here Dr is a fraud. Not worth going here again. He was so rude. Put heat on me for 10…read moremin then used a massager then told me to make more apts.

First timer.&they made me feel tight at home. Been to many. They greet your needs. With helping…read morehands.

I have been a patient of Dr.Chiungos for around 20 years, I am truly surprised to see the previous…read morereviews. He has always helped me heal and always been most careful, explaining everything he was about to do. He often greets me when I arrive. I don't take his friendliness to indicate desperation.

This guy just cares about your insurance and somebody to pay for his expensive equipment, which he…read morementioned often during our short conversation. Went for my shoulder with my MRI and quoted me $3+ grand. Flipped flop a couple times during the appointment about whether this would be a $49 consult only to ensure he's going to make some $$ out of every visit. Already healing with another chiropractor. First red flag, I pulled into a parking space, and he came out to get me.....desperate much!

Dr Raul Velez is a knowledgeable, compassionate Dr that cares about your well being, through the…read morepast 15 years he has taken care of me, my children during there sports, and now my grandchildren with eczema,we have see documented results with him. Thank you from the bottom of our heart Dr Raúl Vélez, your the salt of the earth!

This is the best chiropractic facility I've ever been to. Dr. Raul Velez is incredibly kind and…read moreunderstanding, and the staff is wonderful, professional, and very customer-friendly. It is a place I recommend 10/10. Since starting my treatment here, I've seen a tremendous difference in the way I walk and sit. My back feels significantly better, and the improvement has been remarkable.

So here is the thing. I am accident prone- there is no way…read morearound it. Roommate's dog gonna drag someone through the mud 30 feet down hill on their back? yup that's me. fall up stairs? yup. slip on ice. absolutely! flat on my back. twice this winter. After the second time I was really in a lot of pain. (i had aggravated an old injury -see dog sledding incident at beginning of review) I called Sue and left a message. She called me back directly. She got me in that week. She was super reasonable and gave me a first time discount because I found her on-line (where I also found she was super educated and had been in practice a long time). She managed to work really deep on me without killing me. (I didn't hurt worse later- a nice change) Today I went back for my second massage with her. It was great again. I am still in the afterglow hours later. She is lovely and funny and calming and good at what she does. I would recommend her to everyone.. hm.. or maybe I won't -so it will stay so easy to get in.....

I squeaked in under the wire to use the Groupon I purchased for this massage, and it was well worth…read moreit -- Sue is fantastic! Her background as a physical therapist is obvious in the way that she approaches different parts of the body, and I cannot remember the last time my neck and shoulders felt so relaxed. Two enthusiastic thumbs up!

I decided to try a chiropractor because I suffer from migraines. I found Central Street…read moreChiropractic because it was close to me, and I didn't realize there was more than one chiropractic office downtown. During my first visit, I wasn't charged a copay, which seemed unusual. When I asked about it, I was told we would discuss billing at my next appointment. At my second visit, I noticed that the receptionist didn't greet patients; instead, you're expected to sign in on a sheet and wait. After meeting with the chiropractor, he explained my condition and recommended a treatment plan of 24 sessions. My insurance covers 12 visits, and I was comfortable with the costs he outlined: $40 copays for the covered visits and $55 per visit for the 12 sessions not covered by insurance. The issue arose when I was told that all visits had to be prepaid in large lump sums. For the first 12 visits, I would need to pay $480 upfront, split into two payments of $240. After those visits were completed, I would then be billed another $660 for the remaining 12 sessions, also divided into two lump-sum payments. I was told this was the practice's policy. In all my experiences with medical providers, including physical therapy, I have never been required to prepay for future appointments. The arrangement felt unusual, so while the chiropractor stepped out of the room, I looked it up and found information suggesting that requiring patients to prepay for extensive treatment plans can be considered a predatory practice. Whether it's due to their billing procedures or office policy, I was not comfortable paying for care before receiving it. I informed the chiropractor that I would not be moving forward with treatment and would seek care elsewhere. He simply reiterated that it was office policy and wished me luck. What makes the experience stand out even more is that earlier that day, I had accidentally walked into another chiropractic office, Greater Lowell Chiropractic, thinking it was where my appointment was scheduled. After leaving Central Street Chiropractic, I went back to Greater Lowell Chiropractic and asked how they handle billing. They explained that patients pay as they go, which is what I would normally expect from a healthcare provider. The difference in customer service was also noticeable. At Greater Lowell Chiropractic, I was greeted when I walked in, and they even offer parking validation. After my experience at Central Street Chiropractic, I was very impressed with the professionalism and patient-friendly approach at Greater Lowell Chiropractic.

This place has worked wonders for me . They've helped me so much and have given me a better quality…read moreof life . I've been coming here for years and have nothing but good things to say. Dr.Daigle and Dr. Tibbets are incredible at what they do . The ladies do a fantastic job . And Sashas been there since my day one. Shes phenomenal. They take really good care of you here . I never have to wait long to get seen and I always leave with a smile.