I broke my ankle and I had surgery. I now have plates and screws on my ankle. I needed an…read morein-patient physical rehab facility that offered nursing care. Ollie Steele Burden Manor was a perfect fit for me. The rehab department offered both physical and occupational therapy. My ankle was in very bad condition both pre and post op. The therapists got me up and walking with a walker in a short period of time. I can't praise them enough. They never let me slack off. The nursing staff checked on me several times a day. My medications were delivered on a timely basis. The aides tended to my needs. Housekeeping cleaned my room and bathroom daily. There is a hair salon and a nail salon. The food was very good and plentiful. The building was clean, odor free, and spacious. I truly do not have one complaint.

Ollie Steel Burden Manor Rehab portion of the facility is very good. The physical therapy…read moredepartment and nursing staff really seem to care about the patients. On the other hand the nursing home side of the facility is horrible. The food is horrible, the staff doesn't appear to care about the patients and it's an old person's prison. If you have a loved one and you are considering Ollie Steele, look around for other alternatives. If you are still unsure, go to the nursing home side, during mealtime, see how the patients are neglected, not fed when finally served their food is cold, etc. Look at the interactions between the staff and the patients, unbelievable. The facility has so much potential and the grounds are beautiful, this place is so disappointing.

I'm impressed with center point. Staffing is professional and attentive to my loved one.read more

Center Point Healthcare and Rehabilitation is terrible and should not be allowed to care for…read moreANYONE. My father recently suffered a stroke and was there to receive rehabilitation services as well as wound care. At the moment, he is incapable of moving on his own, he can't speak and has a peg tube for feedings. The facility is extremely unsanitary, you can smell it upon entry. The staff responsible for my dad's care were either incompetent, careless and/or reckless. He was there a little over three weeks. I never saw a Nurse Practitioner and the nurses were rarely in with him. CNAs were the only staff that were easy to find. When we had questions about his care and/or services being rendered, no one could give us any information. The excuse was they weren't able to see the charts that contained the day's information provided by the staff from the previous shift. One day during a visit, I noticed my dad's breathing had become noticeably rapid. I asked my mom (who was also there) to call the nurse ( they always had to be searched for).When the CNA checked his vitals and realized it was really bad, she tried to contact the on-call nurse, and no one answered the phone! To make a long story short, my dad had to be rushed to the hospital because his blood pressure was extremely low, and he had a substantially high-grade fever. The hospital informed us that he was less than a day away from septic shock! He spent several days in the hospital, had to be rushed to surgery for an extensive wound cleanse and was given several bags of aggressive liquid antibiotics before he was even considered for discharge. If it were not for my mom and I being there with him to notice the change, he would not be here today. Thank God he was transferred to another rehabilitation facility for care after discharge from the hospital. He was put on antibiotics for six months, that should let you know how bad the infection was. Sidenote: The same day I noticed the change in his breathing, my mom had to run to the nurse's station to inform them about a patient (using one leg to move their wheelchair) who was outside alone and feet away from the busy street out front. Two staff members ran outside (one with NO shoes) to get the patient. Mind you, there is a "protocol" ( which they don't follow) to be buzzed in the doors before entry. This is designed to keep the patients safe and inside the building at all times. There was never a day I visited my dad that I had to be buzzed in, I was always able to walk right on in. THERE IS ONE STAR ONLY BECAUSE I COULD NOT SUBMIT THIS REVIEW WITHOUT IT!

Very friendly staff and clean clinic! Security guard at the front greeted us with a good evening…read moreand have a nice day when we left. I went here for my checkup, I was 15 minutes late but it was okay! As long as you are not 30 minutes late you can still go. The waiting room was spacious, comfortable, had a tv, reading section and some toys for younger children with free wifi! Dr. Castillo was very thorough with my examination and very easy to talk to. The nurse staff was had a positive attitude, nice smile and quick with the typical weight, height, blood pressure and temperature check up. After I left, they discharge you and give you informational paperwork about your visits and how to stay healthy. The women's bathroom was clean and well kept. Love this clinic and staff!

I am giving this OLOL Clinic 3 stars not for the staff or the doctors but for the building itself…read more It is the old Baton Rouge Clinic Building on Goodwood (close to Tara) It is so dark and dingy on the inside that it is not a welcoming place in the least. It seems very dated and could use some sprucing up to make it a welcoming place for children....at least in the areas we were in. Maybe some brighter paints and better lighting would help. That said the staff and Dr. Felix were great yesterday. I went with my niece for her daughters appointment with Dr. Felix. Her first appointment with him had not been such a great one. He was not friendly and had, according to my sister and my niece, been almost borderline rude. My niece was actually very scared to go see him again because he seemed to have little hope for her child the first time they saw him. You see, her daughter has a delay and while it is a significant delay she is progressing. I am very proud to say the visit yesterday was a huge, huge change from that. Dr. Felix was not only personable but he was very interested in my great niece and helping us get her into the next steps for therapy. Dr. Felix and his Assistant were both outstanding with the baby and with us as well. He took his time explaining what he would like to do and was very happy to hear what we had been doing as well as what we continued to do for the baby. I am really glad to be able to say it was a wonderful appointment and I will not dread seeing him in December at all! Just as with any other profession I am sure Doctors have days that are nto so great and so it is always good to give them another chance. This time that second chance was a huge win!

Great people, knowable and professional. Good place to be. I had knee surgery and needed a…read morelocation close to me. One of my church member recommended them. And it's a great experience.

Therapists are very knowledgeable and attentive. The atmosphere is positive among the patients and…read moretherapists. AND they get good results. When I started j could not do one "sit to stand " now I can do 14 in 30 seconds! They are friendly from the front desk to checkout. I can't say enough positive things about BR -PT Lake. Thank you everyone! TG and Lily

My mother was here for about 3 weeks in the spring of 2025. The facility is well-kept and she…read morereported that the food was reasonably good. Most of the staff were quite friendly and helpful, although there were a few that were somewhat less friendly. But all of them behaved professionally and did what needed to be done to help her recover. The interactions we had with the account manager were also pleasant and informative. All in all, this facility is recommended.

Ok, today I give only 3.5 stars but the app will only allow me to give full stars. Ok this is my…read morefirst visit with my granny, she can no longer live by herself therefore we had to do what was best for her and what could be afforded. The place is clean thus far, but I don't care for the strong pee smell in certain areas and I'm not speaking of the restrooms either. My granny is very picky but she seems to like the food there and she seems more sociable with the others there, I really wonder what 80 year olders talk about. Oh well I will give an update later this week and follow-up on a need to know basis. Putting your loved ones in the care of others is hard, but families must be diligent about visiting on a daily basis if they can and mines can. If any of you have loved ones in a facility PLEASE take the time to visit and check on them on a regular, it really brightens their spirits, and it doesn't have to be a family member, go adopt someone as your grandparent that NO one ever visit.

I had an amazing experience w Avenues's in Baton Rouge! They did there best to medically take care…read moreof everyone who needed their help! They don't leave no clients there to suffer!!! The rooms made me feel so at home and comfortable!! The groups are amazing and I loved seeing all of us support one another ! The girls group was the BOMB and were always uplifting the next as well as the newbies!! I give them a 100/10! They have some of the best techs and counselors!!

Fantastic staff. Many are in recovery themselves. The alumni program is a great way to stay…read moreconnected.

The office wasn't where I expected but I found it easy enough. The interior waiting room was…read morebeautifully and simply designed. Staff was friendly and Dr Kodi-Coleman took care of my needs. Will return.

I can not recommend Jordan Brignac enough! I absolutely adore her and her nurse Jamie. There is no…read moreone I would rather my family and I see than them! We get the highest quality of care here and I would follow them to the moon if they ever left. Jordan is so patient, kind and light hearted. She is a real gem! Jamie as well. They're just sent from heaven. I always feel a sense of security during my visits. Like I am truly cared for. I also never wait longer than 5 minutes in the waiting room, Jamie always calls me back same day with all me and my mother in laws test results. Just absolutely amazing. Nothing bad to say whatsoever. If you're looking for a family doctor, look no further than Jordan Brignac. I'm sure you will love her as much as I do!

Only giving 5 stars because I can't give 10!! I have 2 children with ASD. They're 3 (girl) and boy…read more(4). I can't say enough good things about BIG. Before starting therapy my husband and I were terrified to leave our babies with strangers and have no way to supervise whether they were ok or not. They've created such an environment we knew when we walked in the doors for assessments that our babies were in good hands. We were greeted with a warm welcome and buzzed into the back to take a tour of the facility while assessments were being done. There are devices in place to prevent children from eloping if they're prone to that. They are in a classroom setting however they still have a therapist assigned specifically for your child. Compared to other ABA clinics, BIG is the GOLD STANDARD of the Baton Rouge, Hammond, and the New Orleans area hands down. I love that they require a certain level of education to work there as well as requiring continued education. I won't go into detail, but It's very obvious that the children's well-being is top priority and this company isn't in it just for the money. Cassie, one of the owners seems to have a very close knit relationship with all the kids involved in her clinic. She has treated me and my family nothing short of like her own family. There is a BCBA present at all times instead of like some companies that just have a BCBA supervise periodically. Kelsey and Kourtney are AMAZING BCBAs and we started seeing huge improvements with both kids within the first week. My children are non-verbal and had no way to communicate upon starting. They VERY QUICKLY implemented PECS and gave my babies a way to talk to me. We've never had any issues with inconsistent staffing or had any days where there was not a therapist available to work with them unlike other companies who constantly have that issue. When we pull up to the building in the morning the kids both light up and begin smiling and laughing and I can just tell that they truly enjoy being there. I never wonder if they are being mistreated while they are there. Any time there is the least of an incident, they call and let you know what happened and send home a note with their daily report. Never have came home with any unexplained bumps or scrapes. They offer regular parent trainings which helps tremendously with implementing at home. They are very transparent when it comes to what their goals are with the kids and how they plan to get there. They educate you at meetings on the what/whys of everything they're doing. We live over an hour from Baton Rouge and stopped services to go with a company closer to home. That ended up a total nightmare. After extensive research on every single ABA company we could find in Louisiana, we ultimately decided the kids progressing in leaps and bounds was worth making the drive and are placing our kids back at BIG. We have to move closer to New Orleans within a year and have made the decision to even make that drive, that's how good they are. Also, BIG isn't JUST ABA therapy, they're an accredited school and there is no other clinic like them anywhere near the area, so there's no worry of rushing them into a traditional school system before they're ready. I can honestly say that I do not have one complaint about BIG or any of BIG's employees.

I've been knowing the owners Cassie and Renee before they got their own building! They inspire me…read moreby building their business helping those with autism and their families. I love the idea that they have locked doors to go in and out for the "runners" that attend classes and therapy here! As a mom with a child with exceptionalities, safety is paramount! All the employees are easily identified so you know who is staff and a visitor in the building! We are excited that our family member is attending a social skills classes that will help with everyday conversations and to also prepare for job interviews. I really like how professional they handled our application to the class: the professional phone call, the email with the application to see if we qualify for the class, the meeting with the behavior therapist to see if our family memeber is best suited for the class. Our family member was okay to take the class because they felt welcomed in the meeting before the class. The sitting area is comfortable with a tv that shows an informational video about their successful stories. I also did not know they have parent classes, educational tutors and classes for pre-k readiness too! The main goal is behavioral therapy for children with autism to be social, to speak, and to overcome their sensory issues All to be socially accepted in the "real world." BIG gives children that chance to learn to talk and make friends. I'm very excited that my child will be apart of the BIG family!