I did a full house remodel and was getting ready for my move in. I hired one cleaning company to…read morecome through and do what they called a "post construction" cleaning, which is supposed to be extra thorough, but after they finished, I'm not even sure where they cleaned. They didn't clean the venetian blinds, I watch them using dirty rags to clean counters, they actually dinged the brand new soapstone countertops and left dust everywhere and wanted to charge me an enormous sum of money. I found Melissa and her team through next door; she was able to meet with me the next day, and moved her cleaning crew around so that she could accommodate cleaning my home so I could move in when I needed to. They did an amazing job--I moved into a sparkling clean, dust free house. I couldn't recommend her more highly. And they did the job for a reasonable price and were really delightful to work with.

This is our second time using Garcia Green Cleaners. Excellent service and good work. Because we…read morehave a pet, I like that they do not use hash chemicals. Very pleased.

Jackie did an amazing job cleaning my place. She placed special attention to places I did not think…read moreto consider, like my walking pad. My base boards and hard to reach place she managed to conquer. She also had a good eye for organization, whereas quite a few items have better spots and are visually more appealing in there new locations. My dog also loved her, so I knew she was great. I recommend Austin Cleaning Crew, as I have tried a couple other cleaners and this is the best of them

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

I guess I paid for two gals to chitchat instead of clean my house. I added blinds to my move-in…read morecleaning and noticed that the cleaners didn't flip the blinds over and only cleaned one side. After calling to complain, the company sent the cleaners back out to finish the job correctly. I also added carpet cleaning to my services which was fantastic, however, I wasn't able to check the upstairs clean due to the carpet cleaner needing the space. Once he was done shampooing the carpets, I went to check on the rest of the cleaning services and noticed that the cleaners didn't scrub my shower or tub, left the bathroom sink with dirt streaks, and the countertops grimy. Waiting to hear back from the owners but this was not a good experience, and I absolutely do not recommend. In fact, I think their other 5 start reviews are fake. Oh, and they were late. Two stars solely on the fact that the carpet cleaner actually did his job.

Responsive affordable and they did a great job. I had requested a deep clean and they delivered!…read moreThey quoted two folks for two hours. They needed a little extra time and cleared the extra charge and time with me before performing the work, and I couldn't be happier.

I've worked with this company for over 7 years and have had a great experience. They provided daily…read moreporter services for one of my properties and were always reliable, communicative, and easy to work with. One thing I really appreciated was that they took the time to train a cleaner specifically for our building, which helped ensure consistent quality and service. Whenever we had important visits, inspections, or needed extra help, they were always willing to step in and support us to make sure everything went smoothly. It's hard to find vendors that consistently show up, communicate well, and deliver good value, but this team did exactly that. They made my job easier and were a trusted partner throughout the years. I would definitely recommend them!

Such a pleasure to work with this company! Affordable pricing, friendly service, punctual (this is…read morevery important to us). APCS created a custom cleaning plan that suited our needs and above all our budget! absolutely recommend for any of your cleaning needs. They are literally a one stop shop!

We got all rental deposit back thanks to their move-out cleaning service. And trust me, that was no…read moresmall feat because our moving guys left the floors super messy! We were moving cross country during the huge ice storm this year. Our move-out date kept getting pushed and most of the city was without electricity. Ginger kept in close contact with us the entire week and was incredibly gracious and organized keeping up with our constantly changing date. The fact that she was so fast to respond to our emails during a time of statewide crisis was truly amazing. We weren't able to be at the condo the day the maids cleaned, and I was nervous that a lack of supervision might lead them to miss some spots since we weren't there to answer questions, but my fears were unwarranted. Our landlady saw the before-and-after state of the condo and said she was amazed at how clean it was, considering that the moving guys had tracked so much mud all over the place. We'd sprung for the baseboard cleaning and interior window cleaning and I think that was money well spent. Thank you so much to the entire Austin Maid Service team for being the only thing during the ice storm that went smoothly!

UPDATE: As soon as I posted my one star review, the company immediately reached out and indicated…read moreconcern and requested the email I used. They also provided a phone number and were very willing to talk to me about the situation. That was nice because they could only guess as to the intensity level of how that call would go, but were still very willing to speak to me. They had no obvious record of receiving my email correspondence. I verified the email address I sent them to (as I had directly replied to their correspondence) and they have indicated they are looking for them. Unfortunately, the problem was over a year ago, and I sat on writing this updated review a long time, so it is doubtful they will be found. I cannot verify that the emails were not received, but I know that problems like this occur. I will not question their honesty. The three times I did use them, other than the problems that resulted in the offer for a free cleaning, they did do a good job. They have offered to work with me and make good on their promise. I sincerely believe they will do this. However, I am not taking them up on this offer. Please note they they are doing this in good faith. For this reason I am increasing their stars, (due to this new interaction); they do not warrant an ugly one star review that hurts the business when they obviously are trying to do the best due diligence possible with this very delayed situation and their over all work was good. ---------------------------- I've held off on this updated review, but it is now time. When I was selling my home, I re-hired Austin's Maid Service. They came to clean my house on the day the realtor was coming to take photos. The freezer and ice tray were not cleaned (and I was completely moved out, with no cleaning supplies, so I had to go to a neighbor to get some to clean it myself). Also, one of the cleaners broke a light bulb in my bathroom, forcing me to replace all the bulbs (I couldn't match the other 3 bulbs), which caused me to be later to work than I had planned. Ginger apologized and offered me a future cleaning at no cost. Ginger's email stated: "Thank you so much for this update! I'm disappointed to hear this. What I'd like to offer is if you were to give our company another chance, your next cleaning would be 100% complimentary. We are always working to improve our service and our staffing and we, and I, take that work and effort seriously. I apologize that the service was lacking and that we were unable to get out there in a timely manner to resolve this issue. I genuinely appreciate your feedback and input. If we can be of service at any point in the future, your next cleaning will be complimentary, and then we can simply take it one step at a time from there. Thank you again - Ginger & Co." Well, I reached out a couple of years later, to that exact email and heard crickets. NO REPLY. I tried again. NO REPLY. I tried again. I was relying on this complimentary cleaning for the condo I was moving from. Do not hire this company. If the owner, Ginger, will not honor a written promise of a service, I do not think she will be honorable to any promise she gives to you.

Our apartment is small, 550 square feet. It's got everything in its place. But...I'm embarrassed to…read moresay it was dirty. Eek. Busy work and social schedules leave little time for cleaning. They came and did a deep clean that included a special, 10% off and a free fridge clean (inside). Two cleaners came and when we returned home two hours later the place was impeccable! Shining bright, extremely clean, and smelling fantastic!!!! They were even able to get the shower grout back to looking new. I think the pricing is extremely reasonable (even the rate before the special) because two women came in here and busted a## to make our apartment sparkle. The little touches made it even better (making the bed, folding bath linens like a fancy hotel, etc.) Communication went above and beyond. Looking forward to having them back in a couple weeks for a regular clean.

It was just OK. I ordered the Deep Clean, paying close to $300. Not everything was cleaned, let…read morealone deep. In the order form, I explicitly asked them to clean inside the window frames; those were not touched. I took out some bins that usually stay under our bed and get quite dusty. Found them just as I left them. As a cherry on top, I wasn't able to open one of my drawers after the cleaning; not sure what they did with it. As of this writing, it's still stuck.

I've used Eco-Mama cleaning for over 10 years, and they are simply the best! Not only do they use…read moreeco-friendly cleaners that are safe for my family and pets, but their team goes above and beyond every single time. The cleaners genuinely care, making our home feel spotless and cared for. Rhia, the owner makes scheduling easy and flexible. If you're looking for a company that delivers exceptional service while being kind to the environment, look no further! Highly recommend!

This review is long over due and I wanted to say thank you for providing such an awesome service!…read moreYou have always been flexible, easy to get a hold of and have a fantastic staff. Eco-Mama was a jewel of a find and I have happily been using them for almost 2 years now. Annie cleans our home and always does a great job. She's kind and thoughtful never letting out my escape artist cat and putting up with my attention hungry dog! It's so nice coming home to freshly cleaned home with staff you can trust. Thank you again, you guys rock!

I have been using Let Kelly's cleaning services for years - I tried a different service for a bit…read morebecause of convenience (they had a contract with my complex) and it just wasn't the same. I came back to Let Kelly and can't explain why i ever chose to move away. The cleaners are so kind and friendly, adore my dog who has come to adore them, and treat my place and belongings with the same care and pride that I do. They come monthly and it is always spotless when they leave - they are always consistent and thorough. I can't recommend them enough, book your cleaning ASAP! I promise you won't be disappointed!

I did not expect this, however Let Kelly has refunded one hour of the cost to me. I've improved my…read morerating because it has addressed the cost to me for the communication issues.