Yasenia and the Purple Penguin team do more than clean - they wear their super hero capes, wear the…read morewhite hats, wave their magic wands and SAVE THE DAY. Two Stories: (1) In a pinch, I called in cleaning service (not PPCS), who left me to deal with a thick, dull residue of Mop & Glo on my new hardwood floors. Yikes! Yasenia listened with a kind ear, convinced me to get a refund from the cleaning service and brought in her "machine team" who mopped my floors 10x with vinegar to remove the build-up! My floors look new again! (2) Yasenia and team saved our cats lives (and likely our home). We left for dinner, with the gas turned on (I think the cats did it ;). Yasenia was kind enough to enter the home, open the windows and wait with my animals to make sure they were safe until I made it back home. That goes well beyond good cleaning, folks, but I must also say that Purple Penguin, by far, is the best service I've ever used, the best money I've ever spent on keeping a tidy home. They are thorough, fast, flexible and skilled. Thank you ever so much! My gratitude is extended to you guys for a lifetime!

Great company but closed residential services due to employee issues…read more It was too bad as the owner was one of few who came out to the house and introduced herself to the owner unlike all the others that now give a quote over the internet. And I have found that those cleaning businesses whose owner or representative take the time to come out first to do a quote are far more reliable than those who do not. So much so, that I will never hire another cleaning team that doesn't do this first. These are the people who are in it for the money and couldn't care less about the quality of service. Sad that she couldn't get reliable employees. It is hard finding good employees, and understood the reason but she operated a cleaning stellar business. The one star is because it is closed. And I keep getting asked to review Purple Penguin when they no longer provide residential cleaning services. If she ever offers residential cleaning again I'd be the first one to ask for the service.

I had a tenant decide they didn't want to pay on their rent anymore. And after a few conversations,…read morethey up and left without any notice. Once I arrived at the property, it was a disaster! Stains all over the carpets, scribbling on the walls (probably from the tenants children) two toilets clogged with toilet paper. So they flooded into the hallways, causing mold. Garage had trash all over along with the patio. Ohh yeah also feces was all over one of the guest rooms. (we have a no pet policy, because this has happened before) Anyways I contacted CNBC that evening. And they responded very quickly and scheduled a call. After discussing the details of what had happened and sending pictures. I decided they offer everything I needed for a deep clean of my property. And I needed it done yesterday! They can the very next day and let me tell you, I was amazed! My property looked as if it was brand new again. They managed to get all the stains out, walls cleaned,mold cleaned, garage was spotless, bathrooms were flawless, patio spotless. I would recommend CNBC to anyone who needs a big deep clean of their property. Even if it's emergency last second cleaning need. Quick, efficient, good price, courteous and very professional. You'll thank me later!

From the owner: Let’s make life a little brighter with a one-time service clean, weekly, or bi-weekly clean. We…read morealso offer a one room cleaning service as well. So, if you only want one room cleaned you can make it the kitchen or even better the bathroom. CBNC knows that budget may be the only way to go from one room to the entire home. Let's make a "Cleaning" that is best for you.

Excellent experience! I needed my apartment cleaned on very short notice. Hacienda Service Team was…read morethere for me and did a great job at a great price. I'm so grateful! I'll definitely use their services again, and will request the same cleaner. She was professional, thorough, thoughtful, helpful and so friendly.

There is a young lady. Her name is Miranda. She is the best I've ever seen to come and clean my…read morehouse. She does everything perfectly. She will do things that you don't even tell her to do that needed to get done. She is just the perfect person for cleaning. I would recommend Her to anybody to clean your house. I have a 3500 sq ft.² house and it took her four hours to do a deep cleaning. She did a great job.

Thorough cleaning thank you for the quick response cleaner was at my place in an hour after me…read morerequesting service. Highly recommend. Their weekly cleaning prices are good too I think I'll sign up for that as well!

Communication and service were great. It was easy to get scheduled. They did a great job cleaning…read moreour house. They were all very friendly. They worked fast yet thorough. What I liked most was their very reasonable pricing.

Gem pro did two rental home cleanup, one was pretty involved and the other was a general clean up…read more It was done promptly and effectively. I can now proceed to rent the homes.

Gem Pro Cleaning is fantastic! They were punctual, professional, and incredibly thorough. Every…read morecorner sparkled, and my home felt fresh without harsh chemical smells. Highly recommend for anyone wanting a spotless, worry-free clean!

The team did a great job with my bi-weekly cleaning. House looks fantastic. Floors nicely mopped or…read morevacuumed depending. Bathroom and kitchen are sparkling.

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.