Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

This company has provided excellent service for our company!…read more The quality of work has been awesome compared to previous commercial cleaning companies. Debbie Thompkins is extremely accommodating and a joy to work with. The quality of work and the cost of Jani-One's service is competitive in today's market. I would happy to recommend Jani-One to any company!

This company is kind and very considerate. They are always on the lookout for the building, and if…read moreanything is ever out of place, they will always contact you and let you know. The building has always been in tiptop shape! Thank you so much for all you do!

They were punctual. I would recommend these professionals as they were diligent in cleaning the…read morecouch. Great job and very pleased.

My lease wanted a professional cleaning with a receipt on the way out. It was itemized the way the…read moreletting agent wanted, and the deposit came back whole.

It seemed good beginning service, getting quotes on time and all of this. But it has been several…read moredays on setting a date 1x a month at the end. I think at the end, if they want to blow off clients at least be professional about it and let us know the obstacles, can't do the large windows? any potential hiccup let us know. If they can't do 1x a month and prefer clients for more than that. Let us know. If there is a schedule conflict and there is a different date, let us know and we can work around. If there is a family issue or something going on, let us know. I have been calling , texting and no reply. The lack of communication and follow through is discerning.

I have been using Bright Touch Maids for approx. 8 + years. Stacey and her teams have always been…read morereliable and hard working. They really provide a great service when they come to your home. Shout out to Mika and Kera... ladies your fabulous!! Making the beds/ washing sheets/ cleaning all areas of the house....when I get home I am always so excited, as I can relax from a long week at work and my home is sparkly clean. If for any reason something was missed by accident, Stacey always gets it resolved ASAP ( but that does not happen often). The pricing with Bright Touch Maids is very reasonable , and they have always allowed me to schedule the day that works best for me. Give them a call today, you will not be disappointed!

I live out of state so you never know exactly what you are going to get when you select a service…read moreprovider. I think we hit the jackpot with this company. What an amazing job they did and the house looks fantastic. Very thorough and they give new meaning to the term "deep cleaning." I strongly recommend this company. Nice job!

Reasonable and reliable they cleaned my home for six months, responded within 30 minutes of my post…read morefor new cleaners

Thomasina is absolutely wonderful. She is very quick to respond and will do her best to accommodate…read morelast minute calls like mine. The house looked amazing and fresh. The new owners were very impressed. We had cats and so did the new owners. Thank you Thomasina

From the owner: Independent Janitorial Services was established in 1982 under the management of Phillip and Ethel…read moreWrenn. In 2020, Independent Janitorial Services Atlanta was established by Thomasina Wrenn. In 2022 Independent Janitorial Services Next Generation was formed to service North Carolina, Georgia and in between. Family owned and operated, we have done cleaning of every variety, from offices and healthcare facilities to residential move in/move out maintenance. ​We specialize in VCT tile flooring and new construction cleanup, maintenance of residential and commercial properties. We offer daily, weekly, and monthly custodial services. There is no job too big or small when it comes to helping provide a safe and clean environment. Cleaning and disinfecting are a part of our everyday lives and we take pride in the services we give. We offer a friendly and professional experience from start to finish every time we enter and leave your property. Contact us today and see what a difference we can make for you.

Karla and Lely went above and beyond today deep cleaning my house. They were also very considerate…read moreand pleasant to communicate with. Outstanding team!

Very poor experience - I do not recommend. I've used this cleaning company monthly for almost three…read moreyears, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to confirm my usual crew. I let the crew know I'd be leaving during the cleaning and asked them to leave through the back door (which is deadbolt only and impossible to lock from outside). Note: I've done many times before without issue. Instead, they locked both the back door and the front door, including the knob on my keyless entry front door, which should never be locked. I came home to find myself completely locked out during triple-digit heat. I waited 45 minutes for a locksmith and paid $120 out of pocket, and my front door was scratched during entry. While I was home, an expensive bottle of facial product was also broken during the visit. After a few email exchanges with the company where they did not seem to care about the customer experience, I asked for the issue to be escalated to management. I received a reply though it's unclear whether it actually came from someone in a management role. The company denied any responsibility for the locksmith cost and the broken facial product. Overall, there was no real customer service effort to make things right. I wanted to leave an honest review because three years of loyalty should count for something when something goes wrong. Be cautious when considering this company. if you're not going to be home, confirm exactly who is coming, and don't assume your usual crew will show up. Take pictures of anything out of the ordinary or broken since the company will not take the customers word.