My Wolf oven had to be serviced and was left full of soot. I tried my best to clean, but my older knees couldn't deal, so I knew I needed help. Due to their social media presence, which quotes their reasonable rates, I decided to reach out to The Cleaning Fairies. Thru FB messenger, they responded promptly and asked some questions like how big my house was and if I had pets, as well as whether I had an aversion to certain cleaning scents. My cleaning Fairy named Becky arrived and did an awesome job, cleaned my oven so well, it squeaked when touched! Besides her skills, Becky brought high energy and great vibes. Highly recommend. The only awkward moment was during payment, I was informed her fee was cash only or venmo. Another important factor was learning you are hiring an independent cleaner, not the person who initially contacts you thru messenger; they're a scheduling service. Besides that, I will definitely use their services again, can't beat their competitive pricing and quality of work received. read more

I contacted this company to get pricing on my home and could not get pricing. The representative said it depended on sq. Foot of home(understandable), if it's ever been deep cleaned, if people will put bedding in washers for them, etc. the list was super long and no hourly rate given. When I pushed for even rough estimates of cost within hundred dollars, still couldn't get one. Representative eventually said they I should try another company with actual rates!! read more

A genuinely awful experience. I received a price estimate and scheduled a date for the cleaning. I had a long phone call with the owner of the company conveying that we had family and friends coming to our home the day after his company was slated to clean, i.e., the cleaning and the timing were very important. The owner expressed that he understood all of this and that his team was available and ready. A few days prior, I reconnected with the owner to double check that they were ready to go, at which point he informed me that we had been bumped and he would no longer do the cleaning. I expressed how shocked I was to be getting bumped (given we had scheduled a date) and how problematic this would be for me and my family/friends visiting us. The owner would not budge. Worse, he pretended that much of our discussions had never happened--or, if we want to be more charitable, we could imagine that he had a rather disastrous lapse in memory. Either way, he was very unsympathetic to the situation, his role in creating the problems, and did nothing to rectify the problems. I found his behavior entirely unprofessional and I strongly encourage folks to find a more reliable and considerate provider to meet their house cleaning needs. read more