Local owners, extremely helpful Fair pricing…read moreI wanted to increase the size of a small gold ring Received a call back from the owner explain to me the ring had been worked on before using cheap gold The cost to increase the size of the ring would be too expensive Close to $600 for the extra gold and labor Suggested I hang it on a chain around my neck The ring has sentimental value I Gave the ring to my wife years ago She gave it back to me before her Alzheimer's destroyed her memory. I really appreciate their honesty and caring I'll be back In fact, I will buy a chain when I pick up the ring I had hoped to wear the ring on my pinky finger

I have an almost 30 year old Raymond Weil Parsifal watch which I truly love. It is beautiful and I…read morealways get compliments on it. For the last several years I have had to have the battery on it replaced about every 1-2 years. It's more an annoyance than a problem, but I guess I need to get it serviced so the battery lasts for several years like it did when I first purchased it. We moved to Bend in late Nov 2025- DH took it to another jeweler on 3rd St to replace the battery. he said he had to wait some time and the cost was $20. I went to put on my watch about 4 days ago and found it was dead. So I called this shop and spoke to a really nice lady and she said come on in and that she typically would replace the battery while I waited. So I went by- it's in a mini mall with easy access, and three ladies were before me. The lady took my watch and told me she would work on it. I strolled the mall and came back to the counter where much to my surprise- maybe 5 minutes later- she had finished the work. The cost was $15, and she said there was nothing of a charge left on the other battery. In any case, I believe she said her name was Laurie, and I have to say it was a pleasure meeting her and having such personal and professional service. If you need a watch battery replaced, don't mess around with the other stores- just go here!

They do not repair jewelry unless you bought it there. How inconvenient. I went all the way to Bend…read morein a snowstorm and I got there and they can't do anything.

My son and his new fiancé went in to Saxon's to inquire about having her new ring sized. He…read morepurchased the ring on line and when the clerk at Saxon's learned of this information she snickered and whispered it to other clerks. They were so rude to both of them that it made my soon to be daughter in law cry! This should be one of the happiest times of their lives and their experience at Saxon's tainted their experience. How snooty do you have to be to put someone down because they can't afford expensive things? They were proud of getting engaged and he is proud about saving thousands of dollars to buy a beautiful engagement ring. Come on...you can do better! My husband and I definitely will NOT be patrons of this store ever again!

I was looking for a new watch repair shop in Bend-- and I am so happy to have found Infinity…read more Service was excellent, battery replacement was quick, so far so good. Will update next year.

Great, fast service! I went to several shops to try to get the battery repaired in our Shinola's…read moreand was ultimately referred here from another shop that didn't have the right tools. He repaired three watches in about 15 minutes at a very reasonable price. Glad to have someone with a ton of knowledge here in Bend.

Needed to have a prong on my heirloom wedding ring repaired. After consultation, three more were in…read moreneed of attention. We were given an estimate on repair price & completion timeline. Price quote was reasonable, timeline seemed long at five weeks, however we understood. Imagine our surprise when they called two weeks later saying repairs were complete. My ring looks beautiful, price was affordable & timing was perfect! We'll be back!

Kay and the staff are very friendly and prompt to help. Their prices for jewelry cleaning and ring…read moresize adjustments are much better than some of the more expensive stores in Bend.

I took in a family heirloom clock (Ingraham is my ancestor) for a tune up. My family has taken our…read moreclocks there for years. It sounds like it was sent out of state, and came back with what looks like "new gear". I had no idea this was the plan. It's no longer a "7 day" clock. Maybe 3 or 4 days at this point. Not cool. I wanted it to stay original.

After moving three years ago, I finally retrieved the service of a clock doctor by the name of…read moreDean. Dean shows up promptly at the specified time, helped place the clock in its place and started to work on its gears, timing, bushings, and ensured my grandfather clock was running smoothly, efficiently and instructed me how to keep her running nicely. I recommend this clock repair service. They did a great justice for my home and mother who has passed bringing cheer with every chime!

Great customer service and great employees like Kristina and sammie this is an awesome pawn shopread more

Thanks to Michael, Hayley, and the rest of the team at Cash Connection. Not only did they…read morefacilitate a loan quickly and efficiently- they also took the time to get to know my name and went above and beyond to help make a bad day, a little bit better. Highly recommend.

I come here with my best friend and husband everytime we're in the Bend/Sisters area (which is…read moreusually once a year for the sisters rodeo or to see some snow in the winter). We look forward to this "tradition" all year The service is impeccable, friendly, welcoming The curated pieces really leave me always hungry to explore what they have. You can tell someone is really putting a lot of thought into what's presented They have a beautiful website too, I just prefer shopping in person for jewelry plus I got to see Cedar (the dog jewelry model) in person

Recently took myself shopping at Silverado Gallery in Bend…read more Walking into the store you immediately know this is not your run of the mill jewelry experience. There are so many unique cases of beautiful art pieces. Katherine is a sales associate I remembered from my last trip and she was so kind and helpful. Once I drilled down on Rene Escobar we begin to play. Katherine pulled out one after the other bracelets that I had never seen before and suddenly, caution went with the wind. I can't say enough wonderful things about the experience with Katherine. When I went back to my sister's house she felt that she too might need a visit to Silverado so after hiking we did return - looking quite scruffy - but that didn't deter Meagan from offering a good time with the Rene bracelets and earrings and pendants and in the end, we couldn't resist again. Meagan and Katherine were not pushy. They truly enjoyed showing us whatever we wanted and shared in our thrill of making a few bracelets our own - and a pendant or two...Also included in the experience were other delightful staff who genuinely took interest in selections. Silverado Gallery is a must stop in Bend. There is truly something for everyone and every budget. Have fun!!! See you next time Silverado!

Such a lovely space to spend the afternoon alone or with friends…read more It provides a good mix of everything, from gallery to boutiques to restaurants in every budget. You can enjoy a leisurely walk along the water and bird watching. Parking was super easy with plenty of spots.

Here's the bottom line up front: Based on the name and some quick Googled bits (apparently TOO…read morequick), my wife and I headed to Old Mill District during a family trip in search of, well, something old and historic and cool. Those of you have been here... it's not that. I feel like maybe it was once the site of something old and historic, but now it's mostly just a modern series of fairly common brand shops and such, with some local flavor dropped in. Our main destination was Sisters Coffee, and that experience was great. Parking and navigation is tricky because the lots are spaced out and small, and some have only one way to get in and out. It's great if you want to walk, not so great driving. Bottom line, if you want history, look elsewhere. If you want to shop 'till you drop, this is the place.

Ok its been a while since I was there, and I really lagged on the review, but I really loved this…read moreplace. I grew up with a household of women and know the value in a good affordable gift that is unique. I hate new jewelry for the reason they are mass produced. I'm huge with vintage (wedding rings were the best in the 1920s, and 1930s) I feel these places offer a real value in uniqueness. I would definitely come check out all the cool stuff. Space rocks, fossils, and other awesome stuff for the kids/guys/ladies in your life as well.

Mike and Denise are not only talented sculpter and jewelry artists in their own right, they display…read morethe works of fine artist painters as well! So a visit to this gallery is a thrilling triple whammy...the jewelry and sculptures are stunning, and the paintings displayed are the works of established masters. Mike and Denise are knowledgeable...they know their art. AND they are lots of fun and will work with you to find the pieces for you. Go for it!

I had an unbelievably frustrating experience at this consignment shop, and I would strongly caution…read moreanyone considering doing business here. This wasn't even my first red flag. I previously tried consigning at their other location in town and was told they were booked out months in advance--and that I'd need to log on the moment appointments opened just to secure a spot. That level of rigidity for a consignment shop is absurd and should have been my warning sign. I decided to try their other location and am equally appalled. Similarly, I had to make an appointment just to consign items. Then I had to rearrange my work schedule to accommodate an assigned appointment to pick up unsold items, which was not chosen by me but instead just delegated to me. I showed up on time, only to be met with dismissive, flippant indifference from staff. Despite having a scheduled appointment to collect unsold items, I was told I couldn't consign additional items during that appointment--but could come back later (literally 45 minutes later) to do so with NO ONE else in the shop. I was also told I could come back yet again, in a different visit, to pick up a check for my sold items. How many separate trips am I expected to make for one transaction? Their entire process is wildly inefficient and completely disrespectful of customers' time. You're limited in how many items you can bring, the drop-off windows are narrow and rigid, and even if your items are in-season and in great condition, they can still be rejected based on their inventory. And after spending hours of my life arranged around their schedule, the payout is a complete joke. I was told I'd be receiving $38 total despite consigning multiple items, including a Michael Kors purse, with zero transparency around how that number was calculated. When I asked for an itemized breakdown, they had to log into yet another system and told me they'd send a link so that I could jump through yet more hoops to learn what each item sold for. Unsurprisingly, that link never came. To make matters worse, they couldn't even issue a check on the spot and instead claimed it would be mailed. That was four weeks ago--I still haven't received anything. So after rearranging my schedule, making multiple unnecessary trips, and dealing with their disorganized process and rude staff, I have exactly zero dollars to show for it. Between the lack of organization, constant "we need to log into another system" excuses, restrictive and inconvenient policies, and the irreverent staff, this business operates in a way that feels intentionally opaque and financially unfair to its customers. Bend is absolutely due for an ethical, flexible consignment shop that actually values its customers--because this place clearly does not. I strongly recommend others think twice before trusting this shop with their items.

I love this place. I usually find something flattering and unique and not only am I not destroying…read morethe envinroment but also supporting local business. I got my absolute favorite pair of Frye boots here last winter and they were perfectly broken in but not creepy used shoes at all. The prices are not dirt cheap like you would find in a thrift store but Angela curates the items very well. If you are someone who does not enjoy riflingh through racks and racks of tons of clothes, this place is for you. Some people have mentioned that prices are higher than they expect, but let;s be honest, most of the in person shopping in Bend is from fast fashion brands where cheap clothes mean destroying the environment as well as child labor. The vibe is also great and they make it easy to try stuff on and always gove me good advice on what looks good. I love their local items as well, like jewelry and candles, etc.