I paid Mr. Morrow of OldeTymes (OldeTymesClockAndPocketwatch.com) $850.00 to come to my house to…read morefix my grandfather clock. I had to wait 6 months for him to come to my house. After I paid him his full fee, I listened to him tell me all about the grandfather clock industry. He then spent a couple hours tinkering with the grandfather clock, at the end of such time he turned palms up and said he could not fix it without a complete replacement of the inner workings (my word, not his). I asked him the cost of such a repair/replacement, and he quoted me a fee of $2,000.00. Of course, that quote was outrageous, so we parted ways. To look at his website, one would think he was competent to fix any grandfather clock that does not run. I then found another more knowledgable grandfather repairman, who fixed my grandfather clock for approximately $250.00. I intend to keep using the second repairman. Use Olde Tymes/David Morrow if you want, but I wouldn't dream of returning to him for further work on my grandfather clock. "Fool me once, shame on you; fool me twice, shame on me."

Very satisfied with service and result. So pleased to find an old clock expert! Also appreciated…read morehis initial diagnostic examination of the clock mechanism illustrating to me what was in need of repair

Mr. Elmendorf is a treasure. He knows clocks inside and out. He's repaired two of my clocks, a…read moregrandfather and a mantel clock. Highly recommend him.

It's been almost 2 months since I dropped my little clock off for repair. The gentleman behind the…read morecounter bruskly informed me that he would try to find the part I would need to fix it (an eight year old Pottery Barn bedside clock) but couldn't guarantee anything. I had to pay $20 for him to try to find the part the battery goes in. Well, okay. Said he would call me when he had an answer. I've called twice since then. Had my ticket number and everything, but both times folks said they would call me back. Still waiting for a call...from SOMEONE. Bye bye, 20 bucks, methinks.

STAY AWAY!!! Oct. 18,2011 I gave a $10 deposit to have a 1970's electric clock made into a battery…read morerun clock. Four months later,January 20, 2012 I still hear Theresa say "the parts are coming in today" When I told her no, I want my clock back, you have been telling me for 4 months the parts are coming in. She responded ok you can pick it up as it is, it is all apart in pieces. The image of my trying to put the clock back together was frightening. I told her no, I want it back in the condition I gave it to you. She said you can pick it up this afternoon. Well I got my clock back IN PIECES plus monetary compensation for the mess. Satisfied that I received some compensation, but not satisfied that I was deceived over 4months and that the clock which had been in my family for over 40 years is now a bag of parts. Do not recommend this place at all!

Chad Sopp is a highly regarded, personable repairer of all watches and clocks (recent and antique)…read more President of the CNY Watch and Clock chapter (#55) of the National Association of Watch and Clock Collectors and owner of Timesmith Antiques (Shop & Store: wonderful selection of watches and clocks!) at 11 Ellis Drive in Dryden, NY (near Cortland and Ithaca, NY). Also a member of another NAWCC chapter, its Cog Counters (antique watches and clocks). He is helping the Bement-Billings Farmstead [BBR] in Newark Valley with its 1810 Silas Hoadley (once a partner with Seth Thomas, both of Plymouth, CT) tall clock built into the wall (rarely found) of the BBF. See him & his shop on Facebook and also at Etsy as well. Very highly recommend!

We've had a nice Swiss automatic watch and mantle clock completely serviced, bought several small…read moreestate items and dropped in from time to see new arrivals. Chad's work is impeccable and his prices very reasonable. He is a master, and is very kind and friendly. Having him so close to home is a gift to the area.

These days it can be difficult to find someone to fix a clock. When I had no luck in local area in…read morewhich I live, I thought huh...I'm taking a road trip to Syracuse NY why not look to see if there is a place somewhere close to where I'll be driving....Sure enough I ran across Guerino's....just off the NY State Thruway. The Guerino's were fabulous....lovely couple, nice to chat with, flexible, reasonably priced, AND they know their clocks!

From the owner: Joe Guerino has been repairing clocks for 40 years. He also repairs lamps & vacuum cleaners. Call…read moreto bring your clock, lamp or vacuum cleaner in.

Mark not only replaced the Seth Thomas grandfather clock mechanism, he also repaired my Ingraham…read morebanjo clock, and Ingraham gingerbread clock. His service is exceptional and reasonable for the work he did. I highly recommend him.

DO NOT USE THIS COMPANY!!! They are the absolute worse place!!…read moreWhat a rip off!!!!m This is when it is to bad that there is not negative numbers for a rating!!! HAD to give something to post this terrible experience!!

I had an old master clock from a school or business. Took it…read moreto them years ago and it came back working well. I am very happy with the work. I woukd not judge the place by one event. The one star review -- there are always two sides to a story and the reviewer started the whole process by haggling and wanting to take advantage of a small shop. At least she was able to go somewhere else and pay less...how much because they took advantage of what had already been done. The guy unwisely did the work that was not authorized -- he should have seen it coming with the way it started. Good shops are hard to find. Good customers are getting hard to find. The one Star-- 5 of her 8 reviews are 1star Everyone wants quality work for free. Ask questions - be nice.