Ode to the Closet builders -
A little background on the project I had just completed thanks to the amazing skills / materials of Norbert and team. I had a washer / dryer that I wanted to move into a spare closet to free up some space up on the top floor of a triplex in Hoboken. This entailed a re-route of water lines, demolition of a wall, re-patch of sheetrock, and re-build of a wall closet to cover up the boiler / washer /dryer.
So, I took on a majority of the project myself, and became really familiar with how the top floor was built out. I believe the condo where the work was done was retro-fitted from an old factory back in the day the top floor was made to accommodate a roof patio. The way the building is laid out is not perfect to say the least...particularly the top floor of the triplex: The floors, the ceilings, and wall paneling was not perfectly aligned and to boot, the washer and dryer was further out from the wall than expected. So, to say the least, building a custom floor-to-ceiling closet door was going to be a task in engineering.
I did the research to contact several custom closet door builders and options (including IKEA). Being familiar with various building materials, labor, etc. It was a no-brainer once I took a look at the materials that Norbert was using. Really solid machined aluminum frames + quality wood or glass inserts custom made to fit dimensions of the project. Norbert even let me hold onto some sample materials to use in comparison to the competitors. (He sources the materials from a company called Nevato) This was a big confidence factor for me as well. Seriously, who does that in this day and age? I took the sample, kicked it around, knocked on it for heft and durability. Did return the samples to Norbert after the project and still solid!
The frames and materials for my project took Norbert (2 business days to turn around) And he was very good about follow-ups, punctuality, calling, emailing, etc. The day of the installation was scheduled for 7/16 with a review of what needed to be done at 7:30AM. 7:30AM and the doorbell rings. Do I love punctuality! That's the sign of someone who considerate of his client's time. Later, Norbert called to let me know that he is wrapping up. I show up a bit early to watch as the team puts on the final touches on the closets and going back over their work to make sure nothing was forgotten. The project lead on the team, I believe his name was Alfred, was a perfectionist. Personally, as a guy who can be OCD when it comes to the work on his own house...this guy put me to shame! His work was right next to a patch job that I had worked on earlier in the week and now I have to go back to match this guy's expertise! I should have made another trip to the bank to get a bigger tip for Alfred.
So, as I was walking the team out and thanking them. I remembered that Norbert's company had 2 reviews on Yelp, nothing on Google, nothing on Angie's list, and very little on the internet. So in passing, I asked Norbert - "You ever hear of the internet? You know I did a LOT of research on custom closet doors and you barely popped up? Ever heard of Yelp? These reviews can really help out other people looking to get some work done for their places! I'm going to do you a favor and put up the details of this job on the internet for you!"
So to credit Norbert and his team....a busy guy (me) is taking some solid time away from his work day to write you a review. In short, hopefully, it will save other people who need closet doors from driving all over town, making phone calls to check out products / services inferior to yours. So, if your reading this review...Save yourself time, money, energy and give Norbert a call.
Awesome job today. Thanks again for the hard work...If you had more reviews on Yelp, you would have saved me a lot of time. You get a A+ for Price, Quality, Responsiveness, Punctuality, and Professionalism. read more