I stepped into this place for a haircut quite a few years back. After trying out a lot of different…read moresalons with not the best results, and the fact that my Barbers were quite busy that day, I figured it's in the Coast Hotel, it's a longstanding Salon, so I walked in to make an appointment and check them out. Luckily I showed up when there was an availability right then. so I got shampooed and conditioned then off to the chair for one of the most amazing haircuts I've received! the staff is always professional and friendly. I had seen the Salon up for sale prior to this appointment so I was kinda nervous. However, I found out that the super-friendly Lady that was cutting my hair was the owner, who has at least minimum 2 years education. The business was very clean, tidy, and well set up. My hair was not just cut evenly it had an updated style to it. which is very rare for me to go somewhere that gives a good haircut, but cuts it in a way that it has a new trendy style! I was very impressed. The only reason that prevented me from returning here often enough was my hectic schedule while in Prince George, and that I now reside in Vancouver. As I was busy at work, also preparing, and saving for school I never got to relax much in PG. I regret not being able to drop in for a cut as often as I wanted to. The owner helps to train the stylists, she hires great people! I miss the Pepper Tree. The hotel where the salon is locate is a 4 stars establishment, which is realy good for a city like Prince George, and there is always security on the hotel premises. Not all the hotel staff is friendly, but they try at least, and it's a lot better than most places in a city like PG.

My sister got a bad haircut there and she told me they were really mean to her giving her dirty…read morelooks and stuff. How unprofessional.

Excellent massages from both Sue and Dean. Very grateful to…read morefront desk staff that managed to get me in two days in a row. I feel very lucky!! Thank you!! This is a nice clean spa. I wish I had time to go for other spa services!

Beautiful salon! Wide range of products and services! Even the cutest little knickknacks to buy! My…read moremanicurists was on time, a very sweet lady, gave me a wonderful arm massage and my nails are beautiful! She was also quite knowledgeable about how to care for my skin and nails better. Had a very pleasant time! Their colour selection is rather large, the ambiance of the whole space is quite relaxing. 20/10 would recommend, will for sure be back!

Unfortunetly the lady who runs this salon humiliated me telling me to leave because 2 other clients…read moreshe had booked for the same time showed up. This was already my second appointment because the first she forgot the tools she needed at home to do my hair. I ended up left with my hair half done and she did not apologize or offer to finish it another time. she refunded me but had literally gone crazy on me because she was frustrated by the situation she created. I don't usually like leaving bad reviews but felt so embarrassed and upset by the whole situation I just don't want others to go through the same thing.

I truly believe you get what you pay for, you want a quality cut, a stylist who listens to you,…read moreaddresses any and all concerns, and helps you find what works for your lifestyle.... then this is money well spent. I highly recommend this stylist and this studio! Friendly, fun and creative!

The review below is still happening as they did that to me in 2024. I don't recommend anyone going…read morethere. I asked for a quote and never received a proper one. That part was on me. I should have made them but on their website they have the price set for a Balayage hair dye to start at $125. I barely had shoulder length hair. The hairdresser charged me way more and with the tip I ended up paying $406. I went back in right after to say this was not correct and her excuse was the prices went up. *!*! If the prices go up you need to change them on the website or at least inform the customer that they will be paying double. This is called false advertising. And if the hairdresser suggests something for your hair they need to inform the customer of it being charged extra before doing so. They knew I was bothered by the price and about a week or two later I get a phone call saying I "won" the draw I'd put my name in for which costs about $50 as if that should justify what was done. I know they picked my name on purpose so I wouldn't make a big deal about it but I would have rather received the $50 that I over paid. The hair dresser did not deserve that amount for a tip. The manager said she was not able to refund me the large amount I had given to the hair dresser and that was the end of the conversation. I know better not to use the % tip option from the machine next time. I was refunded a small amount for the hair dye but it still never justified how much I overly paid for the hair and tip. This company is obviously aware of what they do to rip off their customers and like to throw their hands up in the air and say the prices went up. They definitely lost a customer.

Just a note , very pleased with hair cut and the stylist professional took,all necessary…read moreprecautions to ensure safety. Cost was very high for short hair style . I had sent email asking if the cost would be this high for every 6 week trims. Got no answer back .A Appointment was set before leaving the shine ,I was not given a reminder , card was expressed by the stylist they would send reminder by email close to my appointment. I did not receive one . Due to missing my appointment. The stylist after missed appointment email me with the request and with a late missed appointment fee . If fee was not paid for missing before I could go back I would have to pay up front .. I have lived in Toronto Ottawa Vancouver. Never have I been ask to pay fee for missed appointment. . I totally understand one time is valuable . Maybe one should if need to implement this on booking . I have been looking for hair stylist 5 years hoping this one would be the one .

I got a haircut here while in Prince George. I had to go back the following day to get it fixed. It…read morewasn't the most pleasant haircut I've ever had. It was rushed and several spots were missed. While they were gentle with my hair and gave me some good advice, the job was not well done. I couldn't possibly recommend this place to anybody in good conscience.

I went here two times, one for cut and one for colour. Quite satisfied with both :) took the cut…read moreproudly to a wedding (faux hawk) and I wear blue/green hair dye now. The price was reasonable for me, my stylist was really good and fast, let her know I trusted her judgement when describing what I wanted and I'm happy with both results. Spent 20 mins for the hair cut. Since I had to go through two treatments of bleach and one toner (I have thick black hair) the whole dyeing took 3 hours. I still am grateful at the result and don't mind the price ($100+tip)

I had my hair cut and colored for the first time since COVID while visiting Prince George recently…read more I loved the friendly staff, the laughter and came out with a great cut n color!! Thanks and I hope to be back soon!!

Got a pedicure on Wednesday and 2 days later started chipping. Way over priced & I've never had a…read morepedicure chip this fast in my life.

Senior stylist just finished doing a updo. Process was very frustrating. Provided photos of what…read moreshe was looking for, but the stylist just didnt get it. Made her hair flat then made it messy trying to fix it. We didn't have time or patience for another fix and left. Several times my asked the stylist if there was another stylist there that new how to do updos but she said there was no one. So if your looking for a basic cut this place is probably ok. But for anything fancy, would take a pass.

I made an appointment for 12:45 with no particular stylist in mind because the one I had in mind,…read moreGrace, wouldn't be working that day. Grace, by the way, is wonderful. Anyway, at about 1 pm no one had approached me. When I asked, I was told that my stylist was on a break. I waited a few more minutes and when no one approached me, I got up and told them to forget it. If the stylist had been working on a previous customer, I would have understood. Why did they let me make an appointment, I made it on the phone the day before, when they weren't going to honour it? The three young ladies standing at the front acted bored and unconcerned. There was at least one stylist just walking around. I said that any stylist would do since I didn't know any of them except Grace, who wasn't there that day. No response. I think management should maybe have a look at how they run this place. By the way, I was a customer at a different Chatters for more than twenty years and never had a problem. I will never go back to this one.

Sharlene is the sweetest, loveliest lady. She takes extremely good care of me. I've had pedicures…read moreand all sorts of waxing and I've never been anything but thrilled. She's so caring and makes the most awkward of services comfortable. She is really efficient and does a very thorough job. I highly recommend her. Love you, Sharlene!!!