This facility that is the best of the best. From the management to the staff they sincerely care…read moreabout each and every one of their residents. Kindness starts when you enter the front doors. The best assisted living in the Shreveport Bossier City area.

I visited all of the facilities in Shreveport- BC. I selected Montclair Parc because they had the…read morefriendliest employees. After my dad's being here 6 months, I know it was the best decision. The employees truly enjoy their work here. And the turnover is low because of this. Top it off with the best menu around...chef-inspired main dishes that I enjoy, too, when I'm visiting at mealtime.

Worst experience EVER! This facility may be fine for someone with beginners dementia but DO NOT…read morePLACE YOUR LOVED ONE HERE IF THEY HAVE SEVERE DEMENTIA! I can not believe they even call themselves a memory care facility.

From the owner: Discover the essence of joy at The Blake at Bossier City. Warm, sophisticated, and brimming with…read morecharm, our family-owned Assisted Living and Memory Care living community in Bossier City, Louisiana, provides a luxury experience at an affordable price. With welcoming gathering spaces including cozy game rooms, a signature coffee and ice cream cafe, grand restaurant-style dining hall, and lively piano bar and lounge plus a full calendar of vibrant resident events, The Blake at Bossier City allows you to craft a life you love. Here, you or your loved one will blossom and thrive with the support of our compassionate caregivers. Call today to schedule your visit.

This place is gorgeous! It's a fantastic place to live or work! You'll find great programs, a…read morevariety of nice residential options and excellent staff.

From the owner: In 1996, MRC opened Cornerstone, its first CCRC, with the full continuum of services we offer today…read moreincluding independent living, assisted living, memory support, skilled nursing, rehabilitation, and home health. Cornerstone offers a worry-free, independent lifestyle for active retired adults, all in a faith-based environment.

I visited Arabella of Kilgore last week for the first time. They have the opportunity for older…read moreadults to live independently and with 24/7 care in both Assisted Living and Memory Care. The community grounds are well-maintained, it's clean and smells clean, the staff are courteous, friendly and attentive. The residents were well-groomed and happy, which is evident the community provides exceptional care. Thank you for the wonderful tour, Shelly, and the hospitality during my first visit to the community.

From the owner: Enjoy peaceful senior living at Arabella of Athens. We provide a home full of warm, passionate…read morehospitality and pet-friendly apartments for independent living, assisted living, and secure memory care; when caring for a loved one becomes overwhelming, you don’t have to do it alone. Residents from Crescent Heights, Shady Oaks, and nearby areas enjoy a maintenance-free lifestyle with outdoor patio dining, a restaurant dining room, a coffee shop, and a fishing pond with walking trails. Arabella's experienced team is dedicated to providing personalized care with responsive communication. Our bright and clean community is a thoughtful alternative to 55+ living in Henderson County. Experience the beauty of East Texas and start feeling at home here.

They advertise dining on demand but that isn't true. One has to be in the dining room at…read moreprescribed times.

The care and compassion for my parents was the best anyone could ask for…read more Always hands on and treated with dignity and respect. A special thank you to Patric and all staff for the kindness that should be given in our parents later years of life. It was a true blessing to have mom and Dad at Arabella!

I admitted my husband May 18th, 2023 for rehab following a stroke in car accident. My husband's…read morecare is terrible, with many health and safety violations. I complained the day he was admitted about 2 careless CPAs who hurt him. I reported to the state. My husband's right side is paralyzed, they twisted his arm behind him so many times they dislocated it! I have complained many times, but it just falls on deaf ears My husband's insurance (VA) was accepted here, and nowhere else in Gilmer, and I couldn't drive to Tyler I would move him.! He has received poor rehab from the Physical therapy people, who really don't have a care plan) they never schedule it, theyt walk into his room and say, "How do you feel today"? They then leave if he says OK, but can you come back in a little while, after pain pill. So then he goes without any treatment. This is ridiculous! At Everest in Longview a 3-week rehab hospital they had on the wall a whiteboard that had a schedule of what times and days he had a shower, speech therapy, occupational and physical therapy. This place is so unorganized and the people are so poorly trained it strikes me as being run like a kindergarten classroom! They don't care about men, as they have activities for only women, like "makeup day, fingernail painting, flowers, female arts and crafts as well as other activities that only an old lady might like, and so my husband sits in bed all day, which he has been told is not good for his recovery. I have been forced to quit my job (which now I have to beg borrow and get on free boxed food from the local food bank. This has almost ruined my health from the stress and bankrupted us. I have lost 20 pounds in 3 months from continuously being stressed out and having to change his bed, clean his room, make doctor visit appointments (they refused him any treatment from a decent doctor, the doctor there shows up once a month), and numerous other health and safety violations! One nurse who thankfully was fired harassed me in my husbands room and brought 2 large CNAs( why?) into his room with us and demanded I leave! Do you know why? Because I complained that he was not getting the care he should! She yelled at me for over a half hour! My poor husband was so stressed out, I was afraid he might have another stroke! Another incident occurred when I went in to see if he had a shower, only to find out he did not get one for the 7th day in a row! I found on his lower back a large patch of what looked like a rash and when I told the nurse Amanda she couldn't care any less, she was busy eating potato chips and on Facebook talking to her girlfriend, while her child was there? Isn't this illegal? Anyway, when I told her please this looks bad (I showed her a picture that I took on my phone) she grudgingly came to see him about 20 minutes later! By then I had gotten the tub to give him a bed bath and guess what? It came off with soap and water! It was dirt and feces! When I go to visit him daily, in the morning he is always soaking wet with pee, as he must wear an adult diaper and they rarely change him! I will go into his room and it smells like urine! His T-shirt is soaking wet in urine, along with his bed sheets. Sometimes if one of the good CNAs is on staff, they check him periodically. But the others don't. I jokingly say " I didn't know that I worked for free for this hospital as I clean his room, change him, bring him food, as the food is so high in sodium and they don't accommodate his low sodium diet. She also on another day was asked by me to please clean his wound. She ignored it and told me I will later. I had to leave and go home to take care of some business. The next day when I came, it was still dirty, crusted over, and needing immediate attention. When I asked if she cleaned it yet, she said no. I said then give me the antiseptic wash and I will. She finally came into his room and began tugging at his open wound, making it bleed! My poor darling husband was wincing in pain and said "Ouch that hurts"! So she finally stopped and said "I'll put ointment on it instead. I cannot understand why they don't fire her! This is the worst place, a HELL HOLE! I have put in complaints to the state, and the VA, and I have contacted Ken Paxton and Ted Cruz to help, as one of the most important issues I am facing right now is they are going to send him home without doing the paperwork to get him a hospital bed, and other needed necessities from the Veterans dept. by filling out a HISA grant. Guess what? The lousy social worker told me that she doesn't do that, that's my problem! I cannot, as only the doctor and social worker must file. I have contacted everyone I can think of, next is the channel 2 news! Please, don't send your loved one there for THEIR sake! If this sounds like a fake deal, then contact me, at tidbit1210@gmail.com. I will assure you this is happening and is the worst place to take your family!

I toured this assisted living for my dad who is wheelchair bound and 91 years old. I liked that it…read moregave you an at home feeling and cares for fewer residents. Chris was very nice and since I had toured several facilities I really didn't want the whole sales pitch. The care pricing was a little higher but I'd rather pay for good care than a large facility fee. Waiting to see if we can get a room but if we can we will be happy. Definitely worth the tour.

The executive director Chris Hall and every other person working there I have met go above and…read morebeyond to make my Mom comfortable and happy. I recommend this place to anyone searching for a clean safe place for their loved one.

Amazing atmosphere and amazing nurses! I have seen first hand the clinical care they offer!!!read more

The stay was pretty good. The nurses were good. Some of the C.N.A. skills were lacking…read more Activities were good. During nursing home week we had a visit from a horse. I love animal therapy. Had a visit from Basset Hound - Maggie Grace. Therapy was good, kept me focused. I was at Heritage for about six weeks for IV therapy. If I needed services again, I would come back to Heritage Plaza. Mrs. Pyle

Great nurses and staff here, recommend using them to all my family and friends if they need home…read morehealth.