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    The Commons At Drum Hill

    3.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    University housing

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    Heritage Properties - Lowell Apartment - Welcome home to Hallmark Northwood, a Heritage Properties apartment community located in the Upper Highlands section of Lowell, MA.

    Heritage Properties - Lowell Apartment

    (15 reviews)

    Greetings, allow me 2 share facts, 1st: Every year this property increases their rent but (in my…read moreexperience) does not update the apartments. It is extremely outdated from the air conditioner, dishwasher, washer/dryer, cabinets, etc. In addition, they R horrible w/ ensuring salt is adequately placed during the winter so if u have an infant that u carry around, u have a high fall risk. The plumbing in particular is not good, I have placed several tickets 4 repair of the kitchen sink. There is no aeration in the unit so mold builds up in the bathroom, constantly. There R no light fixtures in bedrooms so u R reliant on lamps that u purchase. When entering the complex, b very careful pulling into the complex...there is a hill to the R if pulling in & to the L is pulling out of the complex. During winter months the snow is piles high in this area and in the Summer bushes and flowers grow and this is a hill so u have virtually no visibility seeing cars coming from the L when pulling out of the complex & to the R when pulling in. I reached to the office to share this concern as u &/or your family can easily be t-boned by a speeding vehicle or inattentive driver. I received a communication that the office would look into it but there was no follow-up. The following is all anecdotal & speaks to my direct experience with property management: Abruptly, when it came time for renewal of lease, this company shared they weren't doing 1yr leases & instead either 6mos leases or 2years. My family & I chose the 6mos to avoid being locked in to a 2yr lease. The lease is clear that one must provide a 6mos notice, my roommate & I provided a 58 & 57 day notice & these folks (b-cuz not exactly at 60 days notice) have decided to charge us 4 breach of contract; a months rent, despite me being transparent & calling 7 days prior to when the 60 day notice was due) to share my situation. I even shared w/ Ashley b.k.a. Ms. Piggy (I mean that literally, she truly is a spitting image of Ms. Piggy) that I was dealing w/ a loss of a loved one OOS that required travel & she did not acknowledge the loss. The fact that I was a great tenant, always paid rent on time, never any issues, this company valued none of that. They are greedy and can not be trusted. They could care less about their tenants. My experience is that this company is racist! One needs only to visit their office to tell that. The apartment will be left spotless and I'm willing to bet you that they will find some reason to squeeze additional money. They are bloodsuckers. I spoke to a Housing Court Mediator who shared that it's not a crime to be a jerk, technically the lease is clear that the notice must be 60 days. So, I haven't a leg to stand on to fight this; however....if you ever consider living here...think hard...do you really want to give your hard earned money to a company that makes millions of dollars and would make a stink about 58 day notice as opposed to a 60 day notice when you have been a great tenant? Think hard about that. In the world we live in, as hard as it is to survive and pay bills, buy food, care for your family. This property company talks a good game about community and family...but it's just that...talk. They are horrible people. -3yr resident

    The management listens to the complaint and tries to act on it promptly MOST OF THE TIME. But the…read moreMICE problem does not go away and will not go away until action is taken AS A WHOLE, instead of only the apt affected. The mice is coming from outside!! They come inside the apt at all times. so be aware of this problem before you occupy.

    Princeton Properties - Princeton Properties In & Out!

    Princeton Properties

    (36 reviews)

    I've lived here five years. I told maintenance about mold over a year ago. I had to report it to…read morethe state. Mill & 3 is not safe for families with young children. It's not safe for anyone. Since I called the state and mill & 3 failed they have harassed me however they can. They diverted my mail. They have stolen packages directed to me. Also I reported a woman who had been harassing me on the complex. They told me they can't get involved in resident disputes. All four of my brand new tires and my car was keyed by this woman and her adult daughter. Princeton is not doing anything about it. Don't come here please. Anyone that wants proof of what I'm saying please email Arieanna29@aim.com. Don't live here I have serious health complications due to mold. This is a bad bad company. Pictures say everything about what's going on in Princeton communities. If you're quiet and don't mind dying to mold you'll be fine. If you're ok with other residents harassing you and damaging your property and you don't complain you'll be fine. Complain and Princeton will TRY TO come for you. Be smart they are ignorant and the staff are stupid. I was in the hospital admitted for a seizure and Princeton sent a noise complaint to my apartment and nobody was there. Smh do not live in this property. Princeton has many properties in Ma, Maine, NH and I believe possibly Connecticut. Do not rent from them unless you want your rights as a human being to be violated. Pictures speak a thousand words. I gave it to you all in black and white.

    I am writing this review as a long-term tenant of Princeton Properties. I apologize for the length…read moreof this review but want to warn future tenants of the unacceptable and unethical business practices of this property management company. This property management company will lock you and get every cent they can out of you. They intentionally word their documentation so that when tenants have issues or need to move out, it gives them all the power and will only financially benefit them. Reading through the lease, 60 days written notice of vacating your apartment is needed to be given if you plan to move out. This is mentioned several times. After contacting them and giving them well over the 60-day notification, I was told that since we are breaking our lease we would owe them over 2 months rent in order to get out of our lease. No where in any of the documentation are penalties written or any clear indication given of what those penalties would entrail. We responded to their early termination agreement in writing stating the following reasons: 1-In our three years living here, we have seen apartments be turned over to new tenants in less than 2 weeks time after someone moves out. We couldn't even see the apartment before moving in because tenants were living in it. One of the reasons they are requesting fees is because the apartment won't be rented for a period of time-this is untrue and just a ploy for them to receive more hard-earned money from us. 2- We have kept the apartment in immaculate condition and have allowed numerous 'inspections' to occur of our home. We have spoken to other tenants, and they don't get 'inspections' as often as we do. But we agreed to this because we understood it to be required. We have been told after every inspection how much they appreciate how we care for the apartment and the condition we have kept it in. Another reason for their request to due to damages or repairs needed for the apartment-by their own admission our apartment is immaculate. 3-We also stated that rent has been increased every year since we have lived in the apartment and now is up to over $300 more per month than our original lease. When making this point, I was told that they aren't required by law to state rent with increase with market rates. Given the housing crisis currently in Massachusetts, this is a VERY unethical practice. We have had multiple issues while living here as well-from broken AC units in the middle of August (which took a full month to repair), to an ant infestation, and mice. Also, the bedroom windows in our apartment leak drastically when it rains. We gave up on notifying the property management of this issue after doing so several times. We have to ensure that nothing is within the leaking areas of the window when it does rain. I luckily saved my computer and furniture, but was unable to save curtain's. I highly discourage living in any one of the properties managed by Princeton because they will essentially look to gain financially from you in any way possible. They repeatedly told me they aren't required by law to put things into their leases and also not required to give people options to break their lease-which is unethical and just unacceptable business practice. Stay far far away!

    Massachusetts Mills

    Massachusetts Mills

    (16 reviews)

    I've been a resident at MassMills Apartments since May and have had a consistently positive…read moreexperience. Recently, due to health reasons, I needed to relocate from my fourth-floor apartment. I spoke with Angela, the property manager, and within a day she had arranged a comparable unit, which made what could have been a stressful situation much easier to manage. The management and maintenance teams are responsive and professional. Service requests are handled promptly--often within a day--and the work is completed thoroughly. Communication has always been clear, and I've felt that concerns are taken seriously. In a large, professionally managed community, it's reassuring to know the on-site team is attentive and reliable. That has certainly been my experience at MassMills.

    I have moved about 12 times in the past 25 years so I have some empirical experience with apartment…read moreliving. Things I've loved: The office staff is personable, professional, and above all, kind. Angela has always gone out of her way to make sure that our concerns are addressed. If your delivery has been misplaced in the package room, someone will leave their desk and help you search for it. Emails are always answered by a human. Maintenance requests are answered in a timely and effective manner. And, big plus, they are cheerful, too! Parking always available; it's not free but you don't have to hunt for a space or walk a half mile to the door. The apartments are older but lovely with high ceilings and an abundance of light. They are very quiet. Heat & air-conditioning are included and efficacious. Dawn, viewed from my living room as the sun rises over the church roofs across the river, is a blessing of beauty that is not usually available to folks in the city. Things that would make living here better: Washers & dryers that are commercially sized and use credit cards and not quarters. The current appliances are house-sized but require just as much per load as larger machines. A table for folding would also be nice. On the downside: Pulling out on to Bridge St from the parking lot or making a left turn into the parking lot from the same. But that's just Lowell.

    Oak Properties - Nasty mold that was there when we moved in, told Kristen if that was going to be taken care of she said yes, but never was.

    Oak Properties

    (7 reviews)

    The old owners mostly the lady was a bigot, some of the old residents told me before moving out…read morethat they got tire of her and Kristen micro aggressions, trust Me if you rent here, you will be sorry, music plays mad loud and none enforces the rules that we all agree to in the contract when you got an apartment, Besides rat and roaches, managers and owners don't care to fix the underlying issue which is the pest and they rather alleviate some of this issues by asking residents to go to the leasing office and ask for more traps, electricity problems, water js dirty, aka brown, bathroom problem, aka when you flush the water comes back up, mold in the shower head, old noisy A/c units that leaks water and it makes a loud noise when it hits my A/C unit, they told me they are not gonna do nothing about, mean while I can't sleep bc of the noise. Yet I will NEVER tell someone to rent an apartment here, so far we might use the courts to get out of this contract earlier and actually get our security deposit with the build up interest, but yet older renter that used to live here told me that the office people lie and kept their security deposit. But stay away from here, but if you wanna get back to a person that did you wrong, tell them to come rent here. Once I get more evidence aka pictures I'll update this review.

    It's a good apartment for the price. Are there some problems? Of course. However, whenever we have…read morean issue it's taken care of that day or the day after. Most people who work here are wonderful, and have great attitudes. We've seen a mouse or two, but you're going to get mice at almost every apartment complex. Keep your homes clean, that's what it comes down to. It's an apartment complex in Lowell with a ridiculous amount of people, I don't know what you expect? We've been here for 6 months and the few issues we've had, have been solved by simply asking for help. It's certainly not a bad place to live, especially for the area and the price.

    The Commons At Drum Hill - university_housing - Updated September 2026

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