This company is the best!! We have used Help Wizards for all our IT needs for 13 years. They have…read morealways been able to fix our problems and provide us with hardware and software to fit our small business needs.

From the owner: Making Technology Productive...and Business Profitable. At…read moreHelp Wizards we provide support for small and medium size businesses in Ohio. Our goal is to get to know you and your business needs, we manage your IT infrastructure so you can focus on your business instead of your tech.

I contacted Noah concerning my laptop not starting, the SSD was replaced, and laptop is now working…read morevery well. The replacement drive was upgraded although capacity was smaller than the original but better performance. My concern with capacity was addressed that if I ever run out of memory, the drive would be replaced to larger with no labor charge. There was focus on customer satisfaction and the repair was priced, $320, within reason considering what I paid for this gaming laptop.

In the 10 years I've been taking my computers here, I've never had any problems. The repairs have…read morebeen done right and efficiently. If i had some questions, they would be answered over the phone or done remotely for me. That's what i always evaluated things on, customer service. Not what I received last time (August 2020). It appears that the business isn't run by the same two guys anymore, and it shows. Not to go on, but let's just bring it to the date of this writing. i called yesterday pm, wanting to know how to get a program to work that had always worked before. i called at 4:57 p.m. because I thought i might get them before they closed. The guy who had repaired my computer, Josh, answered. Not only did he sound angry at me for calling (though he had said to call him if there were issues), but said to call back today, and he'd fix it this morning remotely. i called today and spoke with Evan. (though Josh was also there) and after being told i would have to pay their normal rate for a service call, I was also told that Josh said he had helped me out on "many things" for over an hour yesterday. Of course, he had helped on nothing other than getting me off the phone once it came to 5 pm, which totaled less than 5 minutes. So, if you're thinking about taking your computer there, don't plan on asking them any questions, or be ready to pay (for something you just want working the way it was before they touched it). And this was a mere one thing, not the many things I no longer have on my computer, that they could have found from the backup drive. No customer service, and they've lost this customer!!

I had a critical work desktop that would not boot. I took the unit to TCR, without an appointment,…read moreand they had it fixed within a few hours. I would definitely recommend them for any repair needs and I will use them for our next new computer purchases. I was lost without my functioning computer, so I can't say enough about their great service.

From the owner: With our experience in computer repair and data recovery, and a love for all things computer…read morerelated, we are Central Ohio's solution to all your tech problems. Home & small business networking, computer repairs, back up, data recovery... Whatever your tech issue is, we've got you covered. We know how intimidating your computer can be, so let us help. Why spend your day trying to solve your tech problems when TCR can get you back up in no time. Call TCR Let us do the work so you can kick back and enjoy. Come to a computer store in central Ohio where you can get service from knowledgeable and caring people who care about your information and you, instead of numbers on a goal sheet. ​We provide PC repair services, PC upgrades, and custom built PCs. We sell Acer, Lenovo, Asus, and HP laptops. Some models of Dell notebooks and PCs are available by special order. We provide network consulting, troubleshooting, server upgrades and custom built network servers.

I need needed my front glass on my Xr iPhone repaired and they did it. They also cleaned inside of…read moreit because I had some moisture. I also bought a glass protector and a case for it while I was there. I would definitely recommend them for any phone repair that you need.

Honest reliable service, they made a recommendation to buy a new remote joy stick at a different…read moreplace rather than an expensive repair at their location. Trustworthy! I'll be back for the next issue.