1. The Concrete Company

    1. The Concrete Company

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    The Concrete Company

    1.0 (1 review)
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    2 years ago

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    USA Insulation North Central Indiana

    USA Insulation North Central Indiana

    (3 reviews)

    Do not waste your time or money! The owner Mark Owens came to my home and acted all concerned about…read morethe poor quality of the work and the fact that his installers cut corners after I called and talked to him. He said it was not the normal way they do business. Justin the guy who drilled and filled the walls blew through 2 wires that I am aware of. Fixed them with liquid tape and foamed over them. I had to have a licensed electrician make the repairs as so called nicked wires had over 8 inches removed from them and not fixed. A fire waiting to happen. Also ran a bore scope down a few walls and found they had no foam in them at all! $6,000.00 for what? Front and Rear end gables have no foam at all and the Founders advertise that 80% noise reduction immediately and that is a joke.I am in the process of suing USA Insulation of Argos, In. Damaged siding and not reinstalled correctly, electrical damage and walls not even filled. Owner has read my emails but does not respond! See you in court Mark! Went to Arbitration and won my case! Please visit my site to read all the complaints being filed at www.usainsulations.com

    The reason for the low score is because of their lack of customer service. I spent a large amount…read moreof money to have my home insulated and not once did I get a call asking how their service was. They did the job and left never telling me they were done. The first thing I noticed was a piece of siding broken by the front door. Since they didn't tell me about that made me wonder what else they didn't tell me. When I looked in the garage I noticed that the stairs leading into the house had globs of insulation on them I'm not talking dust I mean huge globs all down the steps. Not sure I would recommend customer service needs a lot of improvement.

    The Concrete Company - masonry_concrete - Updated September 2026

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