Punctual, patient, considerate of our privacy needs. Provided helpful written material and…read morepatient-care supplies. Positive effect on patient morale. Included spouse caregiver in discussions, scheduled appts around caregiver commitments, took time to describe all services available. I recommend this agency to people who have always hoped to avoid having to sign on with a Hospice. Its not a pathway to death; its a pathway through the valley of the shadow of death seeking quality of life opportunities.

We briefly partnered with Eden Home Health in our pursuit on pressure sore prevention. My adult…read moreson is paraplegic and uses a wheelchair. Laura was our occupational therapist and a wealth of information. We moved and raised my son's bed, pulled out a bathroom door, bought a few mobility aids, and got turned onto some financial resources. Life is good. My son also has some home exercises. So greatful to have had Eden Home Health's help. Very professional and going beyond her job role. We are very appreciative.

I've learned so much about Hospice So grateful that my mama and pops had it Our family made some…read morevery beautiful memories Thankyou Circle of life Hospice

Plenty of time has passed since I left working for the company in 2023. The nurse staff, chaplains,…read moreand the CNAs are amazing. They care about the patients, and don't get the recognition they deserve. However, the people Who run the company fail to recognize, or take accountability when they mistreat others. The wrong people get recognized for sitting behind a desk, while the people on the field don't get treated with respect and appreciation. I hope someday people can see behind the curtains of what goes on with this company.

I am beyond upset and honestly appalled by what happened with Infinity Hospice…read more The nurses who came out were compassionate and professional--but the care coordinator completely failed us, and the consequences have been devastating. I originally reached out because we believed my husband was coming home to pass. Then everything changed--he had surgery, and it saved his life. I immediately informed the Infinity representative that he would now be discharged home with Home Health through the hospital. He told me, verbatim, "We do the same care as home health. We actually compete with the insurance companies and hospitals," and went on to assure me that my husband would actually receive more attentive care through their services. In that moment, it sounded like the best possible option. It was not. Because of that guidance, my husband was discharged on a Friday night under hospice care--completely inappropriate for his condition. When the nurses arrived, they began discussing comfort measures and medications to keep him "comfortable," and that's when it hit me something was very wrong. Having cared for my own parents at end of life, I knew this was not what he needed. I was then told I had been "misinformed." What followed was nothing short of a nightmare. For the entire weekend, we had: No support for his newly placed GI tube No instructions on how to avoid complications with the PEG or to even care for the point of insertion No chance of even getting an order for the formula needed to for nutritional needs (and remember he came home a day after surgery). Ensure was not going to cut it No medical guidance since the hospital thought he was going home on hospice I had to resort to searching online just to figure out how to properly clean the tube and discovered no peroxide or alcohol for cleaning. The hospital could not intervene because hospice had already taken over. I reached the Infinity representative the following day (he did not even bother to call me since the incident discovery), hen finally called back late in the afternoon and apologized for the "miscommunication" and claimed he was trying to fix the discharge orders. Then he disappeared. No follow-up. No accountability. Nothing. I had to text him, once again, to express my disappointment. He sent a text apologizing. (thanks) Because of this, we had no choice but to take my husband back to the ER just to get him re-admitted--so he could be discharged properly with the care he should have had all along. The damage is done. My husband is now significantly weaker. What should have been a recovery period turned into unnecessary suffering, confusion, and decline. I did everything I could in the meantime--ensuring he had nutrition as best as possible--but it was not enough without proper nutrition from the formula mix he would have had (prescription - not over the county). And the most heartbreaking part? We may now actually need hospice...because of what this "miscommunication" caused. This was not a small mistake. This was a catastrophic failure in guidance and responsibility. The emotional toll, physical decline, and chaos this created for our family is beyond words. Completely unacceptable.

My mom has been on hospice since September. I will do an updated review once I have experienced all…read morethe services. Lauren, who was the one to sign her up, was friendly and resourceful. I am hoping to see more of this, in staff. Kim, mom's nurse, has been a good support system. Probably key in this situation . Monique, mom's CNA, has been helpful and a bright spot, twice a week! The We Honor program had a wonderful ceremony celebrating my late dad's military service and my mom as a navy spouse! I am still waiting to know about respite care, companionship for mom, and spiritual care. My mom's faith is very important to her and I have asked 3 times, for someone to talk with her. Our family never visits my mom, so I was hoping hospice could provide that. The social worker did recommend grief counseling, after I asked, but I am still seeking more for my mom. Like I said, I will update once I experience more. So far, some questions have been answered and problems solved. Kim, the nurse, has been a big help and information and supplies needed.

Summit View Hospice has been providing the most extraordinary care for my mother. Their team has…read moreguided me and my dad through a most difficult time and their team is the most caring that I have ever encountered. Your loved one is in good hands with Summit View.

We used Summit View for both my mother and father. Tina and Terri became like family to us. The…read morecare and compassion we all received was absolutely phenomenal. My Dad loved the chaplain so much we are having her officiate his service. We are so grateful to Summit View for the love and care provided to our beloved parents.

During this challenging period, as my family made the difficult decision to arrange hospice care…read morefor my 80-year-old mother, we expected support services to alleviate the stress inherent to the situation. Unfortunately, our experience with Gentiva has been anything but reassuring, marked by chaos and unmet promises. It appears that their status as a large provider has led to complacency, assuming they can operate without accountability, or perhaps they are experiencing significant internal upheaval, as indicated by the frequent turnover of personnel. Here are a few specific issues we've encountered: Firstly, our dealings with Gentiva have been characterized by a lack of organization that we've found to be overwhelming. We often receive notifications from their staff about their impending visits with barely an hour's notice, which leaves us in a constant state of uncertainty regarding when to expect them. This unpredictability in scheduling has been a major inconvenience for us. Secondly, there's been an issue with the delivery of redundant medical equipment. Even though we already had a necessary concentrator and oxygen tanks, additional, unnecessary equipment was delivered. A representative from Gentiva assured us that the superfluous equipment would be collected and returned, yet this has not been resolved, causing confusion and concern over potential additional charges. Lastly, medications were ordered for us from a pharmacy that was neither convenient nor our choice without considering our preferences. This decision has complicated our situation further by adding an unnecessary layer of difficulty to managing our logistics. There is more that we could share, but suffice it to say, this has been a real disappointment. We switched to Eden Hospice, which affirmed that service levels can be great -- it has been a day and night difference. See our separate review of Eden Hospice, which we highly recommend.

After 3 hospitalizations over the course of a couple of months, we decided to arrange in home…read morehospice for my 90-year-old father. We chose Gentiva and were so glad we did. My father was cared for by such an amazing team at Gentiva over the course of his last month on Earth. We chose Gentiva because my brother knew their business development person, AJ who was so responsive pulling the team together whenever we had any questions. My interactions were primarily with Kyndra, our assigned nurse, who was so kind and responsive. And Darcy, the night nurse, came within 30 minutes of our call the morning he died. Having her there with us - quarterbacking our family - administering medications, suggesting we play his favorite music, tending to him, and telling us what was happening so we could all be in the room when he took his last breath - was such a gift. We are so grateful for the kind and compassionate services of Gentiva and would recommend them to anyone needing hospice care for their loved one.

A Plus Hospice Care was absolutely phenomenal in helping our family on a difficult journey. From…read morethe daily gentle CNA care, to the RN who acted more like a professional family member when we needed that, to the Social/religious support that took us into her heart, and even the people that answered the phone, when we just didn't know what to say.... the quality of care was unmatched, full of love and compassion, and makes my eyes tear up, as we think of the journey we were all on together. We were so glad we called A Plus, and didn't somehow try to traverse this alone. And the engagement with Medicare for their services was seamless. The team took care of our whole family, and we couldn't be more thankful. You will always be in our hearts.

I have for a year asked not to receive any correspondence , to remind me of my dad's passing. I…read moreknow every day how much I miss him, without their reminder. they do not care about emails or phone calls, only their advertising notifications.

Worst at home service. Unbelievable that 2 different caregivers left front door wide open. After…read moretheir shift was over. Didn't follow doctors instructions and gave patient chocolate & could become seriously ill. Took patient outside with an unleashed dog. & patient needs assistance to walk with a walker. Left dirty diapers in bags a didn't throw them away. So many things that went wrong. Hope I can find better service next time my dad needs someone.

Warning! I would look elsewhere for care services. Interim was hired to come three days a week…read more They could not find one person to do all three days so we had three different caregivers. That was after they sent a round of JUST WILL NOT DO caregivers, We have a simple but detailed guide for them to follow. SOOOO simple...but you have to be able to read English to follow it. Yes, they sent someone who pretended to be able to read. When I complained about it, they thought it was funny. They call almost every week to tell me they have a schedule change. Someone else will be here or it will not be at the time set up. If you complain and are upset, it seems to negate their responsibility and they take an defensive position. I am the one who is to be understanding, these things cant be helped, well maybe we are not a good fit for each other. There are the responses I get. If you really need someone to relieve you, give you the help you need on a regular basis, then I would look elsewhere folks. This is coming from a southern girl who thinks your word should mean something.

Please research before you choose a Hospice care company and meet with at least two companies…read more I love Renown South Meadows Hospital employees, they were great. Transitioned my mother to Renown Hospice and I cancelled it within one week and transferred to a different care company. Way too many things happened to explain in depth, but key things: 1. Treated her like it was her end of life and that was the direction I felt they were going in. 2. Supposed to review all current medications and any new medications with patient (if competent) and primary health care individual. This did not happen at all, they removed five medications and added several. Never explained any of the end of life medications they ordered. I checked the Renown MyChart for my mother and found all of this out. 3. The nurse was not going to check her vitals - not in their plan. 4. One positive was a lady from Renown Hospice contacted me after I transferred my mother out, and she wanted feedback to improve on their services, so I gladly provided it.

There are not enough words to express how wonderful the professionals were at Renown Hospice. From…read morethe first day until her passing, my wife was treated with dignity and respect. The experience of seeing the decline of a loved one is hard and the nurses were a godsend always willing to answer any questions. Thank you to each of you for helping my family thru the difficult time.

They have been actively trying to kill my 83 year old grandmother in law. They refused to wipe her…read moreafter using the bathroom so now she gets chronic UTIs. They have been messing up her medications. They cold stopped her SSRIs and if you know medications, you do NOT stop SSRIs cold turkey. She has been uncomfortable. The bitch worker named Fran was making sure that none of the family could talk to the EMTs. The staff talk shit behind your back. Have your loved ones taken care of by literally anyone else! Unprofessional, trashy, and plain idiotic people. They continue to push end of life (even at points where she was not at end of life), they want their customers to pass and do not care how and do not care if they are comfortable. If you want your loved ones dying in pain, these are the people to provide that service. If you love your loved one(s), again, DO NOT take them to these despicable people.

I want to thank Gabby our amazing nurse, Lisa our incredible CNA and all of the amazing people at…read moreSaint Mary's hospice. They worked great with my mom during a difficult time. I could not have gotten through the last four months without them. They were a great source of information for my mom and I and walked us through the processes from beginning to end. I was so blessed and thankful for their help and understanding.

St. Anne's has been a life saver for my dear friend. When she came she could hardly walk and was in…read morea wheelchair. Her balance and speech were very poor but with the wonderful staff at St. Anne's,she is walking with the aid of her walker, speaking clearly and has some of her old spark back. I love the staff there. Thank You!

I am so grateful to Saint Anne's for all the expert and loving care they have given my mom. Because…read moreof the knowledgeable care, my mom's health has improved beyond my expectations. She entered St Anne's in a wheelchair but with daily therapy from Saint Anne's caregivers, she was using a walker within a week. The house is clean and cheerful. The home cooked meals are healthy and delicious. Because of the caregiver's watchful eye, two uti's were caught before a hospital stay was needed. I highly recommend St. Anne's and feel lucky to have found them!