I had 2 ER and hospital stays in one week. I currently have them coming to my home. Every Person I've encountered has been absolutely amazing . All of them are very knowledgeable. The only thing was I led to believe in the beginning that Aetna Insurance would pay for some of the DME (durable medical equipment) I needed. This was not the case. I had a tough few days until the right person clarified it and I purchased items on my own. I would recommend St. Mary Home Health. The Scheduler Madison, PT Laurren/Bobbie and other Team members Amanda /Elizabeth go above and beyond to ensure the best service. I'm confident they will help me during this difficult time when I'm an extreme high fall risk. Thank you Home Health read more

I didn't know what to expect when from Home Health Services when it was offered to me as an alternative to a rehabilitation center after discharge from the hospital for spine problems. Saint Mary's Home Health Services staff have been wonderful. I have weekly visits from LP nurses and a physical therapist. I had an evaluation from an occupational therapist. They each explained what they were doing and WHY. I have never had an outpatient PT explain reasons in such a clear way. They are prompt and professional while being friendly. I am very thankful for their service. read more

My son has needed home health for a couple of weeks now with a wound that's slowly healing. The staff there have been very friendly and helpful. Elizabeth, the social worker came yesterday and got my son all set up with a Medical Advanced Directive. I did not know that a California Advanced Directive is not honored in Nevada and now I do thanks to April. our nurse that helped get us set up with home health. Lori is another nurse who was working after hours when we first struggled with some equipment and though it was late in the day, she came out to help. I appreciate the immediate response I got from her and her pleasant attitude when she came over. Jonathon is a very smart and experienced wound care nurse and I have learned a lot on how to manage our little health care challenge and the equipment needed for healing. Very grateful for this team of professionals helping to achieve health and wellness!! read more

My 99 year old mother recently needed home care. Celeste and Dawn were compassionate and caring nurses. Jamie and Bobbie were wonderful physical therapists. Dawn kept me informed of my mother's progress. My mother spoke very highly of the care she received from all of the health professionals. if I ever need to arrange care again, I will contact them first. On a scale of 1 to 10, I rate my experience as a 25. Grateful for their care! read more

Nurses suck. They draw your blood and don't even bother taking it to the lab until it's gone bad. They don't give the lab proper insurance information and you get billed. They are a great dis-service to their patients. read more

My Dad has been getting in home care from this business for the past 3 weeks since he was released from the hospital. I want to start by saying that most people who have come to our home have been great. Johnathn was very informative and friendly as well as took his time with us and made us feel at ease answering any questions we had. The Physical Therapy ladies have also been great, the first one went over some exercizes with Dad to do, and the second one actually made him do them and did them with him, I want to say Bobbie was her name, I may be wrong. However I remember the Nurse's name becuase for the past 3 weeks there have been nothing but issues with her. The first week she came she was almost an hour late & as we were walking into the house she had patients calling her and she openly said to me that she had forgotten a patient and needed to call them, so I let her make her call outside and went inside to attend to my Dad. Her call was quick, but her admitting she'd forgotten a patient sat wrong with me. Moving forward to the next week, NOBODY called all week to make an appointment to see Dad, so I called on Friday morning to ask what was going on, and they said that April would be calling to schedule for the next day (Sat.) So I went on with my business of the day working on taking care of Dad and calling the pharmacy to get refills on his meds. During my call to CVS I had a call come in on call waiting but I wasn't going to switch over because I was talking to the pharmacist. I suspect that was when April tried to call. Then, there was nothing, we still never actually spoke with her that Friday. The next morning we got a call that went to our answering machine, as we screen ALL of our calls because of the massive amount of scam calls, and political BS calls we are getting right now, and we TOLD April this the previous week, as well as that we needed a call prior to her arriving so we could move our dogs to the other side of the yard so that the Home care staff didn't have the dogs trying to love on them (they like to lay against peoples legs, and I know the nursing staff need to stay clean and don't need to deal with people's animals, so I wanted to be respectful to the staff.) When that call came in, we listened to see who was calling and they just hung up without leaving a message, it was likely her & she was aware that we screen our calls. They also can't come in the gates because we lock them due to having previously had people open our gates and letting our dogs out, so now we keep the gates locked. NONE of the other staff has had an issue with calling first or with leaving a message, ONLY this April. So not recognizing the "wireless number" on the caller ID, I went on with housecleaning, Then my brother calls me saying that she's waiting outside and called and left a message, WHICH SHE DID NOT DO. So I threw my shoes on and ran outside not expecting ANYONE from home care at all that day, to find her sitting in her truck, and I unlocked the gate and had to go out to her truck and she opens the door and says "Is it ok to have a visit today?" I was clearly agitated, and said yeah sure , but we would really appreciate you calling before you come and making arrangements. Then I went through this schpeel with her saying she did call, and I said we have no message from you. She kept talking about voicemail, and I kept telling her, we do not have voicemail, it's a house phone, and we've been home the past 2 days, the ONLY time we had a call I didn't answer was when we didn't recognize the number or when I was on the phone with the pharmacy. So she picks up her spiral notebook and shows it to me saying look, I keep a log, and right next to our number she points out.. no voicemail, her note. So through all this, her saying she did call and she did leave a message, was BS, her own note showed that she did NOT leave a message and she did not get voicemail. So she gets in the house and calls our house from her cell, and when the phone rings and she hears the answering machine she says oh yes I heard that I recognize that. In my head I am thinking, then WHY DID YOU NOT LEAVE A MESSAGE!? I would've immediately picked the phone up! But I was already fuming. April made arrangements to come today to draw labs at 9 am (he had to fast for 10 hours and hold his meds til the labs were drawn) 9 am comes, NO April. I had to call again and was told she isn't even on schedule for today and they had no record of her having come last Sat. and nobody was coming until SATURDAY. I said I'm calling the lab to make an appt for his labs, I'm giving him his breakfast & meds and I do not want April back at our house. Dad and I already were not fond of her attitude, he said she seemed stuck up and I felt she was aloof, and she looked like she was on something when she came the last 2 times. She was NOT friendly and clearly is irresponsible. I doubt with every fiber of my being that she actually cares about her patients. read more

After a week long hospital stay I found myself in need of Home Health Care services. I honestly didnt like the idea of it at first because I dont like strangers in my house that I dont know, and I had, had all the poking, prodding, and medical attention I ever wanted for a lifetime, but since it was one of those situations where I had to have the help I welcomed the nurse in and can't say enough about the wonderful, caring, professional service I was given. I had two different nurses. Pam was my weekday nurse and Diane was the weekend nurse, and both of them I just love dearly. I had to have their services for about 6 weeks and on the last visit I had to give Pam a BIG hug because I'm actually going to miss seeing her! During my time as their client I had to call after hours twice and my issues were addressed quickly, and I received excellent care. When you first become a patient they will send a "social worker" from their office out to your house, to evaluate you and see if there are other services they can help you with. My workers name was Eric and he was very kind, helpful, and professional. They also have nurses aids they can send out to help you with bathing, and cleaning house and other things. I didnt get this service but I imagine it would be just as great. I can't suggest this place strongly enough should you need a little help no matter what your health care issues are. You'll get the best care! Dont forget to give Pam and Diane a big hug! read more

Do NOT let these people into your home or a relative's home! First of all, they are unbelievably unprofessional, in manner, dress and skills. My elderly mother had St. Mary's Home Care for two weeks. The alleged Physical Therapist who showed up at least five times never once did any physical therapy with my mother, just sat and yakked. And she weighed over 300 lbs. Physical Therapist? Really? She couldn't bend over! Another alleged physical therapist made two appointments then never showed up or called. And today, while my elderly mother was in the shower calling for the Nurse's Aide who was supposed to be helping her, she almost fell. She called and called and the woman finally returned to the bathroom. Later in the family room, my mother wondered where the Nurse's Aide was and found her searching through her dresser drawers in her bedroom! She claimed to be matching her socks into pairs? WHAT? Clearly the woman was snooping in my mother's house, probably looking for valuables to steal. I can't say I'm surprised after witnessing what goes on in St. Mary's hospital during my mother's stays there. First time, all her clothing was stolen and the hospital told me basically, tough. You signed the admission form. That woman couldn't have cared less and her attitude was beyond rude. My friend who went in through the ER via ambulance had a valuable ring stolen right off his hand! As for the care, stay away from that place. I could write a book about the things I saw in the six weeks my mother was incarcerated in that place. read more

First let me be transparent, I worked for Saint Mary's Home Care from 2006-2010 before I became debilitatingly ill and was on my death bed. I needed to do rigorous IV infusions with a PICC line and eventually a port so Home Care was ordered by my doctor to do teaching and weekly dressing changes . I received amazing care by nurses and physical therapists on and off for about 4 years. I know this company very well and know they put patient care as their top priority. I had a great experience and am happy to say I am finally much better. I recently started working for Saint Mary's Home Care again because I believe in the quality care they provide and have experienced it first hand! read more

We had gotten St Marys form my husband when he got out of LTAC for wound care. The interview was fine and we had big hopes. What a disappointment. All the material for changing the dressings they had to order, so used what we had brought home from the hospital. The nurses do not have much stock in the cars, so they order it and have it shipped. There was even one time that the wounds oozed through the dressings. The nurse changed the under portion of the dressing, but did not have any Coban, so re-used what she took off which was solid. On our next visit to the doctor, he was appalled at what he saw. He even personally call them up and chewed them out. So he changed the regular dressing to an UNNA Boots on both legs and called them from the doctors office to let them know so the nurse will have stuff for the Monday visit. Need less to say they did not have the items in the car and the order showed up the next day. We proceeded to fire them. My husband had the same experience with the physical therapist. And I work for a PT organization and could not believe how they conducted them self. We were done. Unprofessional, lack of supplies, totally fed up. read more